Is Aircall the best VoIP phone solution for your business?🤔
It depends.
You’re likely looking for an affordable business phone system that lets your team make and receive calls from designated business numbers wherever they are located — in the office or on the go.
While Aircall offers all the basic features needed for a business phone without the high price tag associated with traditional landline phone systems, the platform does have some limitations that Aircall alternatives do not.
Sometimes, it pays to look around. Read on to learn about the pros and cons of Aircall, Aircall pricing, and 10 Aircall alternatives that might suit you even better.
What you should know about Aircall
Aircall is a popular choice among cloud-based virtual call centers that want to operate from anywhere. It combines the benefits of a PBX system with the flexibility of a virtual phone solution. It also integrates with various tools, like Salesforce, Slack, and Zendesk.
Too good to be true? Maybe.
When you compare Aircall to other providers, it’s clear that Aircall lacks some features small businesses need in a business phone solution. On the basic plan, Aircall users can access the following:
- Unlimited calls and texts to the US & Canada
- API access
- Call recording
- Phone support
- Click-to-dial functionality
You might find there are Aircall alternatives that better fit your business.
Aircall adds unnecessary work to your team’s plates
While Aircall is a popular choice for virtual call centers, it lacks key features that can save your team hours.
Features like scheduling texts and auto-replies are missing, which makes providing excellent customer service more time-consuming.
Also, don’t expect Aircall to be easy to navigate. Aircall’s user interface has a steep learning curve — especially when setting up call flows. Onboarding will likely be time-consuming.
Aircall’s shared inbox lets team members see what calls they make, miss, and are currently on. However, keep in mind shared numbers only work when calling through extensions.
Meanwhile, OpenPhone has a more intuitive platform that offers shared numbers, internal threads, and more to help organize your discussions. That way, your team can communicate effectively, whether async or in real-time.
Aircall’s texting features are limited
For the times a quick text will do, Aircall’s basic plan has unlimited domestic inbound text messaging. But if you need to send many text messages, you might want to consider an alternative to Aircall.
The basic plan only allows for a maximum of 4,000 domestic outbound messages per user per month.
Since Aircall only supports MMS messaging for US and Canadian numbers, consider shopping around if you need to send and receive photos, videos, and other files. Then there’s always the legwork of catching up on the texts because texts and calls live in separate sections of Aircall’s app.
Plus, you can only mark customer messages as read or unread. In contrast, OpenPhone lets you mark conversations as “Done” which prevents members from wasting time on issues that are already resolved.
Aircall quickly eats up your small business budget
Pros
- Ability to create a cloud-based virtual call center for remote operations
- Benefits of a PBX system with the flexibility of VoIP
- Access to essential features like calls, texts, API access, call recording, phone support, and click-to-dial functionality
Cons
- Lack of features like scheduled texts and auto-replies
- Steep learning curve to navigate the UI and setting up call flows has a steep learning curve
- No support for texting internationally
Since Aircall focuses on large enterprises, Aircall’s pricing structure follows suit. It requires at least three users, so if you’re a one-person band or a duo, Aircall’s call center solution is already off the table.
Still in the game? To unlock unlimited call recording storage and Aircall’s advanced features, you’ll pay $50 per month per user on the annual plan. Along with the hefty pricing, Aircall has some undisclosed fees, such as international call rates and extra charges for using toll-free numbers.
You’ll need to contact Aircall directly for your toll-free number — introducing yet another step to getting started.
If you want to automatically log your calls into Salesforce, you need to buy the Aircall AI Add-on ($9 per user per month) and upgrade to the Professional plan.
Weighing these factors, you may consider alternatives like OpenPhone that offer more competitive pricing and transparent fee structures.
Essentials
- $30 per user per month
- Includes 4,000 SMS messages per user per month, up to one year of storage for call recordings (by request), and a max of three teams per account (three user minimum)
Professional
- $50 per user per month
- Access to Salesforce integration, unlimited call recording storage, and up to six months of basic and advanced analytics (three user minimum)
Custom
- Contact for quote
- Unlocks API developer support, ‘unlimited’ international outbound calls, and prioritized customer support (25 user minimum)
Don’t let Aircall’s high costs drain your budget. Explore affordable alternatives that offer all the features you need to grow your business.
10 Aircall competitors at a glance + in-depth break downs
See how the top Aircall alternatives in this guide compare side by side in the chart below.
Provider | Starting price | Unlimited calling to US & Canada | SMS/MMS to US & Canada | Shared phone numbers | Additional phone numbers |
---|---|---|---|---|---|
Aircall | $30 per user per month (three user minimum) | ✓ | ✓ | ✓ | $6 per number per month |
OpenPhone | $15 per user per month | ✓ | ✓ | ✓ | $5 per number per month |
RingCentral | $20 per user per month | ✓ (limited toll-free minutes) | 25 messages per user per month | ✓ | $4.99 per number per month |
Dialpad | $15 per user per month | ✓ | For US & Canadian customers only | ✓ | Requires upgrade, plus $5 to $15 per month |
CloudTalk | $25 per user per month | ✓ | ✓ | Requires upgrade, per-text pricing | $9 per number per month |
Nextiva | $30 per user per month | ✓ | ✓ | Requires upgrade | Requires the purchase of an additional user seat |
Grasshopper | $14 per month | ✓ | Local numbers only | X | $9 per number per month |
Ooma | $19.95 per user per month | ✓ | Requires upgrade | ✓ | $4.99 per number per month |
Phone.com | $12.74 per user per month | 500 minutes per user per month | Requires upgrade | $5 per month | Requires the purchase of an additional user seat |
8×8 | Contact for a quote | ✓ | ✓ | ✓ | Contact for a quote |
JustCall | $19 per user per mon | 500 minutes per user per month | 250 segments per user per month | ✓ | Requires upgrade, then $6 to $10 per month |
Keep reading as we dive into each alternative to guide you toward the best option for your business:
1. OpenPhone: The top alternative to Aircall for growing teams
Pros
- Unlimited calls to the US and Canada
- One new local or toll-free number per user
- Auto-attendant functions (IVR) for inbound calls
- Shared numbers and inbox
- Call recordings
- Auto-replies
Cons
- No verification through two-factor authentication*
*Nearly all virtual phone numbers share this problem. Companies like Facebook, Uber, and Google rarely let you authenticate accounts through a virtual phone number.
Thousands of small businesses rely on OpenPhone to build relationships with their customers effortlessly. OpenPhone is the #1 rated business phone platform on G2 and has more than 1,000+ 5-star reviews on the App Store.
With OpenPhone, you get unlimited calling to the US and Canada. Along with free SMS and MMS messages to these countries, your team can also easily engage with customers and each other with scheduled text messages, auto-replies, and snippets for a seamless experience.
You can forward calls during and after business hours to another landline or mobile phone number, making sure you never miss customer calls. Plus, you’ll have access to AI summaries and transcripts that automatically transcribe calls and provide call summaries in real time. Our AI tancriptions include timestamp breakdowns by speaker and call summaries provide reps with a list of action items that make it easier to follow up with cusomers.
Unlike Aircall, OpenPhone doesn’t require a minimum number of plan users. Get as many numbers as your team needs to support different departments or specific teammates. Each user on your plan includes one free US, Canadian, or North American toll-free number.
And as your team grows, OpenPhone can easily scale with you as plans start at just $15 per user per month. Any additional numbers that exceed your team’s total users are $5 per number per month. Not only is it simple to add new users, but once you do, your team can share numbers and use internal threads to collaborate behind the scenes.
You can see for yourself how easy OpenPhone is to use with a free, seven-day trial.
Key features of OpenPhone
- Local (US and Canadian phone numbers) and toll-free number options
- Auto-attendant and call routing options
- Voicemail to text transcriptions
- Automatic call recording
- Business hour settings
- iOS and Android mobile apps
- Desktop apps for Mac + Windows
- Zapier, HubSpot, Salesforce, Slack, email integrations, and the OpenPhone API
OpenPhone pricing
OpenPhone gives your team the flexibility to scale as your business grows:
- Starter: $15 per user per month for the option to share a number with up to 10 teammates, voicemail transcriptions, scheduled texts, and more
- Business: $23 per user per month for call transfers, logs, and analytics, HubSpot CRM integration, the ability to share your phone number with as many teammates as you need, and more
- Enterprise: Custom plan that includes a dedicated account manager
2. RingCentral: The best platform offering desk phone rentals
Pros
- Collaboration tools for internal meetings
- Unlimited calls to the US and Canada
Cons
- Clunky and hard to use UI
- CRM integrations requires upgrade
- Texting is limited to 25 texts per month
RingCentral is designed for enterprise users and contact centers. It’s compatible with and offers desk phone rentals, which is useful if your business still uses them to serve customers.
Although it offers a spectrum of features, it comes with a higher price tag than other alternatives, such as OpenPhone. As a result, businesses with small support teams will likely find RingCentral’s costs and features overwhelming and costly.
RingCentral also separates calls and texts into different folders, making it more difficult to piece together and follow up on conversations. This might throw a wrench in your team’s productivity. Plus, the only way to schedule text messages is to use a third-party app, which means RingCentral might not offer the basic features you need on its own.
If your team relies heavily on text messages to communicate with customers, you may need to find an alternative, since you can only send:
- 25 texts per user per month on the Core plan
- 100 texts per user per month on the Advanced plan
- 200 texts per user per month on the Ultra plan
After that, RingCentral charges you for each text message you send, which can eat up your budget quickly.
While RingCentral offers features like voicemail to text, team document sharing, and toll-free numbers, consider whether the value is worth the cost. RingCentral’s base plan is pretty bare-bones compared to its competitors. For the most critical features like call recordings and integrations, growing teams would have to upgrade fairly often.
Key features of RingCentral
- Free calls and texts in the US and Canada (SMS only)
- Local or toll-free phone numbers
- 100+ users on higher-tier plans
- Document file sharing
- Team messaging
RingCentral pricing
RingCentral users can choose from three major tiers:
- Essentials: $20 per user per month for SMS and MMS, single sign-on, visual voicemail, AI video meeting transcriptions, and more
- Standard: $25 per user per month for on-demand call recording, advanced call monitoring and handling, Unlimited internet fax, and CRM integrations
- Premium: $35 per user per month for customizable business analytics, unlimited storage for files and recordings, and more
3. Dialpad: The best option with AI-based agent training
Pros
- Offers unlimited calling and texting to US and Canada
- AI-powered CSAT, playbooks, and scorecards
Cons
- Confusing and clunky UI
- Toll-free numbers cost extra
- Slack and Zapier integrations requires upgrade
Dialpad is great for big businesses but not so much for small teams.
Their focus is on serving larger enterprises that want their call center agents to receive AI-based coaching. Dialpad doesn’t provide the tailored solutions and affordability that smaller businesses seek.
If you need to send auto-replies from shared phone numbers, Dialpad also won’t be a good fit for you. Beyond call recording, video calling, and call forwarding, Dialpad falls short without an upgrade.
Dialpad also limits you to one number per account on its base plan. Additional numbers and other important features like international texts cost extra beyond the first 250 monthly messages. For many growing teams, paying extra for these must-have features is a dealbreaker.
Key features of Dialpad
- Analytics
- Auto-attendant (IVR)
- Call and voicemail transcriptions
- Integrations with Google Workspace on the base plan(formerly G Suite) and Office 365
- Speed coaching, which tells you if you’re speaking too fast or too slow
Dialpad pricing
Dialpad offers three base plan options:
- Standard: $15 per user per month for unlimited Ai Meetings for up to 10 participants, Ai-powered call & voicemail transcriptions, ring groups, and more
- Pro: $25 per user per month for 24/7 live agent support, Microsoft Teams integration, global SMS capabilities, local number support in 70+ countries, and more
- Enterprise: Custom monthly price for 99.9% uptime, unlimited office locations, priority live agent support, and more
4. CloudTalk: The best Aircall alternative for outbound sales teams
Pros
- Automated call flow
- Set up 3-way calls
Cons
- SMS messaging requires upgrade
- No SMS messaging on the Starter plan, and other plans are pay-per-message
- Advanced support requires an upgrade
CloudTalk’s cloud-based call center software includes a power dialer that automatically dials number after number. It’s ideal for teams that rely on cold calling because they can focus more on closing sales and less on checking numbers and dialing on repeat.
CloudTalk’s cloud phone system has other standout features that enhance unified communications for other businesses:
- CRM integration
- Call flow designers
- Interactive voice response
- Unlimited inbound and intercompany calls
Note that many of CloudTalk’s features, like business SMS, require upgrades or add-ons, adding to its already steep rates. While you can make unlimited domestic calls within the US & Canada, the rates for making international calls and call packages aren’t publicly available.
It’s worth considering that several other VoIP providers offer unlimited inbound and outbound calls, offering a better value for your investment compared to CloudTalk.
Key features of CloudTalk
- Click to call
- Access to 160+ countries
- Unlimited call queuing
- Call monitoring
- Call recording
CloudTalk pricing
CloudTalk’s pricing lets customers choose from one of four plans:
- Starter: $25 per user per month for unlimited domestic calling within US & Canada, international numbers, call recording, email & chat support, and more
- Essential: $30 per user per month for advanced real-time analytics with unlimited history, skill-based routing, unlimited concurrent calls, and more
- Expert: $50 per user per month for Salesforce integrations, advanced support features, live call monitoring & wallboards, and more
- Custom: Request a quote for custom onboarding & priority support, custom reporting and more
5. Nextiva: The best option for unlimited video calls
Pros
- Salesforce, HubSpot, and other integrations
- Video calling features
Cons
- Shared numbers requires upgrade
- Call recording requires upgrade
- Limited toll-free minutes and shared contacts
Nextiva is a customer experience platform that serves larger and more established businesses. While its enterprise plans include advanced features like auto-attendants, skills-based routing, and more, you’ll need to upgrade to send basic SMS messages or make audio calls.
Its small business plans also lock important features behind upgrades. For example, to make and receive customer calls, you need to upgrade to the Core plan. Keep in mind many VoIP providers like OpenPhone offer unlimited calling to the US and Canada in their base plans.
If you want reps to send more than 100 messages reach per month, you’ll need to upgrade to the Engage plan. This can get costly, especially if your customers prefer to text rather than call. Toll-free numbers are also only available on the Core plan, which may be a dealbreaker if your customers don’t like to pay long-distance fees.
Nextiva may leave you hanging since it doesn’t offer Outlook and Google Contacts integrations unless you upgrade to the Core plan, and on all plans Salesforce, HubSpot, Zendesk integrations cost extra — not the best way to automate manual tasks.
Key features of Nextiva
- Auto-attendant
- Voicemail
- CRM integrations
- Unlimited internet fax
- Toll-free numbers (limited minutes)
Nextiva pricing
Here are the four plans you can choose from:
- Digital: $20 per user per month for website live chat, messaging apps, social media channels, review management, digital service helpdesk, and more
- Core: $30 per user per month for inbound and outbound voice calls, business SMS, video meetings, screenshare, file share, call routing, and more
- Engage: $40 per user per month for call center queueing, toll-free number and minutes, advanced reporting, website chatbots, MS Teams integration, website chatbot, and more
- Power Suite: $60 per user per month for advanced IVR, intelligent routing, unified team interface, supervisor dashboards, transcriptions, and more
6. Grasshopper: The best choice for teams that prefer multi-digit phone extensions
Pros
- Unlimited calling to the US & Canada
- Easy-to-use interface
Cons
- No shared phone numbers
- Only supports one user on the base plan
- No call recording, call summaries, or transcripts
Grasshopper has been hopping around the VoIP world for 20 years, which means it’s often the go-to recommendation from well-meaning acquaintances when business owners ask about phone systems.
While Grasshopper has longevity, it’s not the right fit for growing businesses. Its lack of straightforward pricing and scalable features make it a less-than-ideal choice.
Grasshopper might be more affordable than some Aircall competitors, but let’s address the roadblocks you’ll encounter with Grasshopper.
Forget about texting internationally — it’s not an option. Plus, before making international calls, be prepared to pay a $500 deposit. Voicemails expire after 30 days, and auto-reply texts are limited to first-time callers. While you can set up extensions to forward calls to another number, you’re limited to one on the base plan, three on the Solo Plus plan. You can only access an unlimited amount on the highest tier plan. Plus, additional numbers cost an extra $9 per month, which is more expensive that other well known VoIP providers.
Despite being one of the oldest VoIP solutions, Grasshopper’s outdated user experience and limitations on integrations and shared phone numbers for internal teams might stunt your business growth.
There are better options if you’re seeking a modern and adaptable VoIP solution.
Key features of Grasshopper
- Local US, Canadian, or toll-free phone numbers
- Business texting support (MMS not available for toll-free numbers)
- Unlimited calling in the US and Canada
- Custom greetings
- Simultaneous call handling
- Free porting for your existing number
Grasshopper pricing
Grasshopper’s plans are tiered based on the number of phone numbers and extensions included.
- True Solo: $14 per month for one user, one phone number, and one extension
- Solo Plus: $25 per month for unlimited users, one number, and three extensions
- Small Business: $55 per month for unlimited users, four numbers, and unlimited extensions
7. Ooma: The best option for large retail stores
Pros
- Unlimited calling in the US, Canada, Mexico, and Puerto Rico
- Virtual receptionist
Cons
- Voicemail transcriptions are only available on higher tiers
- Unnecessary features like intercom calling and analog fax machine support
- Desktop app requires upgrade
Unlike other VoIPs, Ooma was specifically designed with hardware and software for growing enterprises. However, Ooma stands out for its ability to support in-office teams including:
- 911 service for emergency phone calls
- Intercom systems for receptionists
- The option to have a dial-in number for conference calls
Teams working from a retail store may also find its paging feature handy for reaching people in large spaces.
Although Ooma’s business phone system is pretty barebones, features like free toll-free numbers, mobile apps, a desktop app (without calling), and virtual extensions aren’t too shabby.
If you expect a smooth migration, transitioning pre existing workflows to Ooma’s phone solutions might be challenging without analytics or third-party integrations. It’s also worth noting some key functionalities are only available with the higher-tier plan, like integrating with Salesforce, Microsoft Dynamics, HubSpot, and more.
To unlock Ooma’s full potential — like call recordings or accessing Ooma via its desktop app — you also need to upgrade. The option to text is only available on their higher-tier plans.
Key features of Ooma
- Music on hold
- Digital fax
- Call transferring
- Voicemail transcriptions (requires upgrade)
- Video conferencing
Ooma pricing
Ooma’s plans start with the most basic communications necessities to a pricey plan with CRM integration, analytics, and text messaging.
Check out the three tiers:
- Essentials: $19.95 per user per month for unlimited calling in US, Canada, Mexico and Puerto Rico, virtual receptionist, call forwarding, and more
- Pro: $24.95 per month for call recording, enhanced call blocking, video conferencing, dynamic caller ID, and more
- Pro Plus: $29.95 for call queues, meeting recordings, team chat, call queuing, and call screening
8. Phone.com: The best choice for HIPAA compliance
Pros
- Voice and video HIPAA compliance
- Low international calling rates
Cons
- Toll-free numbers can’t send MMS messages
- Limited integrations
- 500 polled minutes on base plan
At first glance, Phone.com seems like a steal, especially for healthcare companies seeking HIPAA compliance. However, not all that glitters is gold. Before you dive in headfirst, take a moment to consider the fine print.
With a limited allowance of 500 total minutes on the base plan (unlimited minutes requires you upgrade to the highest tier), you might find the overage fees can sneak up on you faster than a speeding text message. Suddenly, that seemingly affordable plan loses its charm. Plus, you can’t send and receive SMS messages on the base plan, which can cause problems if you’re a small business that communicates with customers through texts and wants to keep costs down.
While you record phone calls with Phone.com, you’ll have to buy an expensive add-on ($7.99 per month) unless you upgrade to the Pro users plan. You can also only store call recordings in your account for 13 months, which may not be long enough if legal disputes arise.
Before choosing a business phone system, consider your potential usage — those limited minutes and premium features might not cut it for long. Other Aircall competitors won’t leave you counting every minute.
Key features of Phone.com
- Voicemail to email
- Video conferencing
- Conference calling
- Call routing functions
- HIPAA compliant video (requires upgrade)
Phone.com pricing
With Phone.com’s plans, all plans include voice you’ll pay a bit more for HIPAA compliance. You can also mix and match users onto different plans. Choose from any of the following pricing plans:
- Basic users: $12.74 per user per month for video conferencing with 10 participants, 500 pooled minutes, mobile and web apps, and more
- Plus users: $18.69 per user per month for video conferencing with 25 participants, voicemail transcriptions, IP desk phone compatible, and more
- Pro users: $27.19 per user per month for call recording, call analytics, CRM integration, video conferencing with 100 participants, and more
9. 8×8: Best for contact centers
Pros
- Global security certifications
- Unlimited calls in up to 48 countries (requires upgrade)
Cons
- No transparent pricing
- Clunky user interface
- Call recordings need to be manually enabled
8×8 is ideal for call centers and larger companies that serve a lot of customers. The product lets you make unlimited voice calls to 14 countries on the base plan and to 48 countries on the X4 plan, which is valuable if you have a global customer base.
However, 8×8 comes with limitations. If you want to keep call recordings longer than 30 days, you’ll need to pay for the media cold storage add-on. While you can access contact center management features such as call recording, skills-based routing, and IVR, you’ll have to upgrade to the X6 plan.
8×8 doesn’t provide transparent pricing, so it will take you extra work to figure out if it’s within your budget. Plus, you can’t sign up for a free trial to test its features before you make an investment.
Key features of 8×8
- Music on hold
- Unlimited calling in the US and Canada
- Team messaging
- Auto attendants
- International calls in 14 countries
8×8 pricing
8×8’s prices are no longer publicly listed and requires you to contact them to get a quote.
- X2: Unlimited voice calling to 14 countries, HD video and audio conferencing for up to 500 active participants, SMS, MMS and team chat, and Microsoft Teams integration, and more
- X4: Unlimited calling to 48 countries, 8×8 frontdesk for receptionists and operators, supervisor analytics, and more
- X6: Skills-based routing, CX journey mapping, IVR, and call recording, and more
- X7: Omni-channel support for social media, chat, email, SMS, and video, co-browsing, and more
- X8: Quality management, speech and text analytics, and more
10. JustCall: Best for customer service teams
Pros
- Schedule text messages
- Available on Windows, Mac, iOS, and Android
Cons
- Inconsistent call quality
- Toll-free numbers require upgrade
- Limited transcription minutes
JustCall is a business communications platform that provides features for customer service teams and is available in over 70 countries.
With JustCall, you’ll need to upgrade to the Team plan to access toll-free numbers, which has a two user minimum and costs $29 per user per month.
You can only integrate JustCall with your CRM and help desk tools if you upgrade. Otherwise you’ll need to manually input call activity, which can lead to expensive mistakes, like not being able to follow-up with customers correctly.
While you’ll get outbound calling minutes, they are capped:
- 500 minutes per user on the base plan
- 1000 per user on the two higher plans
- Inbound capped at 1000 per user across plans
After that, you need to pay for any extra minutes reps use during customer calls. Keep in mind the calling rates aren’t publicly listed, so you’ll need to reach out to JustCall to learn how you’ll have to pay.
JustCall’s SMS feature also has limitations:
- You can only use the bulk SMS texting feature if you upgrade to the Pro and Business plans
- You have to pay $0.023 for every MMS message you send
Ultimately, JustCall is an expensive Aircall alternative that may not be the right fit for your business.
Key features of JustCall
- 100+ integrations
- Call menus
- Advanced analytics & reporting
- WhatsApp messaging
- Queue callback
JustCall pricing
JustCall’s pricing includes four different options:
- Essentials: $19 per user per month for call forwarding, call transfer, basic call & SMS analytics, Google & Slack integrations, and more
- Team: $29 per user per month for AI call transcriptions,100+ integrations, team performance analytics, and more
- Pro: $49 per user per month for bulk SMS campaigns, Salesforce integration, live call monitoring, and more
- Business: Custom price for custom unlimited calling minutes and SMS, dedicated success manager, single sign-on (SSO), premium support, and more
How we ranked the top Aircall alternatives
In the quest to find the top alternatives to Aircall, we evaluated top review sites like G2 and TrustRadius. Then, we tested multiple VoIP solutions against the following five key criteria to handpick the best contenders:
- Value for money: When looking for a business phone system, consider upfront and long-term value, and watch out for activation costs and hidden fees.
- Reliability: Few things are more deflating than a dropped call on your end (especially when it’s not your internet connection). Gauge call quality during a free trial from providers you shortlist.
- Third-party integrations: Does a specific VoIP phone system work with popular tools you already use? Choose a top business phone solution that works seamlessly with your current tools and helps streamline your workflow using automations.
- Ease of use: The top VoIP phone systems mentioned make communication easier. Look for a user-friendly interface with little to no learning curve to help your team quickly get comfortable with the new tool.
- Customer support: When you’re in a pickle, can you get help from customer support quickly? Make sure the platform offers a self-serve help center.
OpenPhone: The best Aircall alternative
Open to a top-notch Aircall alternative?
OpenPhone is the modern business phone system for small businesses, startups, and solopreneurs.
Your team can use talk and text to support customers, team members, and clients using nothing but WiFi and any devices you already use. Accessing your business phone number from anywhere with iOS, Android, desktop, and browser-based apps is easy.
With OpenPhone, you can easily work together from an easy-to-navigate app to build relationships with your customers. Your team can also save time texting and still cultivate trust with your contacts using features like:
- Auto-replies
- Snippets
- Scheduled messages
Plus, OpenPhone offers competitive pricing starting at just $15 per month per user, making it a cost-effective solution that won’t drain your budget.
Ready to see how it can help you connect with your customers? Start your free trial of OpenPhone today.
FAQs
OpenPhone is an affordable alternative to Aircall for small businesses. For example, OpenPhone plans begin at $15 per user per month and don’t have a user minimum. In contrast, Aircall’s base plan costs $30 per user per month and has a 3-user minimum, which means you’ll pay $90 per month.
Yes, Aircall is more expensive than most VoIP providers. Its Pro plan requires you to pay for 3 users to access it, and its custom plan requires 25 minimum users. It might make more sense for your business to go for an Aircall alternative, like OpenPhone.
A good virtual phone system for a single user is one that doesn’t require a minimum amount of users to access its plans. You’ll also want to have access to many features on the base plan. For example, OpenPhone’s base plan doesn’t have a user minimum and offers advanced business features like unlimited calls in the US and Canada, shared phone numbers, snippets, and more, making it perfect for single users.
Yes, Aircall works internationally, but has limitations. For example, you can’t call certain countries even if you have international calling enabled.