Best VoIP app for Android: The top options for 2023

If you’ve searched the Google Play Store at all, you’ll see many Voice over Internet Protocol (VoIP) apps. You may be wondering: What option is best for your business? 

Our guide features the best VoIP apps for Android to make choosing the right solution for your team easier. We’ll explain each service’s key features and how they can help your business provide callers with a seamless experience.

11 best VoIP apps for Android

Here are the 11 best VoIP apps for Android that help you make calls and offer additional functionality you probably won’t get from your mobile carrier.

1. OpenPhone

OpenPhone is the modern VoIP phone system for startups and small businesses. It’s the best VoIP app for Android because it’s much more than just a calling app. 

You can send unlimited text messages, set up auto-replies when you’re out of the office, or collaborate with the team in a shared inbox. Plus, easily access your business number from any device as long as you have WiFi. That way, you can call and text from your computer, Android, or other mobile devices. 

Another key thing to keep in mind for Android users: Google recently announced that third-party call recording apps are no longer allowed on the Google Play Store. You can still record calls using the OpenPhone Android app, though. 

Then use recordings to revisit conversations or gain insights on client interactions by integrating Gong with OpenPhone. Say you miswrote a customer’s credit card number during the call and you get an invalid number error when you try to charge it. Instead of calling back, you can simply listen to the call recording.

With OpenPhone, you also get access to a broad range of valuable business-centric features — such as integrations with CRM, Slack, and Zapier, and toll-free numbers — for a much lower price than any VoIP services that offer a similar feature set.

Key features:

• Unlimited calling and texting to the US and Canada
• Affordable international calling rates
• SMS and MMS support (including GIFs, videos, photos, and other file attachments) 
• Call recording
• Shared phone numbers
• Voicemail transcriptions
• Auto-attendant (IVR)
• Automated texting with auto-replies and snippets
• Automatically forward texts on Android to your email address, CRM or a Slack channel
• Integrations for CRM, Slack, Zapier, webhooks, Gong, and more

Pricing:

• Standard: $13 per user per month
• Premium: $20 per user per month
• Enterprise: Customer pricing

Create an account and get up and running in minutes with OpenPhone. All you need to do to get started is sign up for a free, one-week trial.
Once your free trial starts, you can download OpenPhone’s Android app straight from the Google Play Store.

Download OpenPhone for Android

2. magicJack for Business

magicJack for Business is a legacy business phone service. Its VoIP app offers the basics — call transfer, call forwarding, voicemail, and more — but is it the best service for your team? 

While you get all the essentials on magicJack, it lacks key features you need for providing a seamless customer experience. For instance, you can only send SMS messages through your Android or iOS device, not a desktop. Additionally, magicJack doesn’t support MMS messages at all so you won’t be able to send photos, videos, and other files through the mobile app. 

Beyond MMS, magicJack lets you do almost everything a normal mobile phone does, but that’s pretty much it. You can’t integrate it with other business apps or automate your workflow. While it’s not super expensive out of the box, add-ons like auto-attendant and virtual fax can quickly increase the total monthly cost.

Key features

• Make calls over WiFi
• Caller ID (pulled from the phone’s contact list)
• Voicemail
• Call forwarding

Pricing: $15.99 per line per month (magicJack for Business phones start at $54.99)

Learn more on Google Play

3. Google Voice

Google Voice is popular among solopreneurs and small teams because it’s free for personal use, has a simple interface, and is a Google product. 

You can use the service on Android and other devices, including Windows, Mac, and iOS devices.

Sure, it’s an excellent free service. But it’s not intended for any business purposes.

Since releasing the free second phone number for Android app, Google Voice now has a business offering, Google Voice for Google Workspace. The business plans start at $10 per user per month, plus an extra $6 per month for a Google Workspace subscription (which is required). 

For its cost, Google Voice seems pretty bare-bones. If you need features like auto-replies, snippets, shared numbers or inboxes, or even toll-free numbers though, you’ll want an alternative to Google Voice.

Key features

• Unlimited calling to US from anywhere in the world
• Unlimited calling to US and Canada from the US
• Unlimited text messages in the US
• Integrations for Google Calendar and Google Meet
• Voicemail transcriptions
• Auto-attendant (available with an upgrade)

Pricing

• Starter: $10 per user per month (plus $6 per month for Google Workspace)
• Standard: $20 per user per month (plus $6 per month for Google Workspace)
• Premier: $30 per user per month (plus $6 per month for Google Workspace)

Learn more on Google Play

4. RingCentral

RingCentral packs almost all of its desktop functionality into its Android app.

It’s a great VoIP phone system for making video and voice calls, international calls, managing voicemail, and other features like call transfer and forwarding.

The catch? It’s one of the most expensive business VoIP phone services. Even for the high price, it doesn’t support MMS for Canadian numbers, a dedicated business address book, or auto-replies to text messages. 🤷

If you’re not an enterprise user, you’ll pay for advanced features — like virtual hold, campaign management, and co-browsing — that you’ll probably never use.

Some former RingCentral customers also cite the mobile and desktop app experiences as being clunky. 

Key features

• Unlimited calling within US and Canada
• SMS and MMS support
• Team messaging
• Voicemail-to-text
• Call recording (available with an upgrade)
• Real-time analytics (available with an upgrade)
• CRM integrations (available with an upgrade)

Pricing (for 1 to 20 users)

• Essentials: $14.99 per user per month
• Standard: $20.99 per user per month
• Premium: $26.24 per user per month
• Ultimate: $37.49 per user per month

Learn more on Google Play

5. MizuDroid

MizuDroid is a free app with no in-app purchases. To use this softphone, you’ll need a SIP (Session Initiation Protocol) account, which is one way to make calls with VoIP. 

You can also make international calls provided you have a SIP address, PBX, or account with a VoIP provider.

MizuDroid offers good call quality, but the interface looks a little outdated. That said, the app can help you add voicemail and call diversion features to your cell phone.

When you upgrade to the Pro plan, which costs $49 for lifetime access, you get additional features like auto-encryption, but it lacks any impressive business-focused features.

If you need a VoIP app for personal use, MizuDroid might be a good, no-frills choice. You’re better off with a more business-specific VoIP service for the workplace.

Key features

• Supports multiple SIP accounts
• Multiple lines (simultaneous calls)
• Call diversion: mute, hold, forward, and transfer
• VoIP tunneling and encryption
• Call recording
• File transfer
• Compatible with IP phones and SIP dealers

Pricing: $49 for lifetime access to MizuDroid Pro

Learn more on Google Play

6. Vonage

Vonage is a legacy VoIP service that’s been around for over 20 years. It offers almost all standard features you’d want in a VoIP app — including unlimited calling, unlimited text messages, syncing contact lists, and CRM integrations.

However, the cross-platform service offers only just the basics on its Mobile plan. 

For instance, CRM integrations are only available on the Premium plan, while call recording is only available on the Advanced plan.

Vonage’s pricing also has extra fees for certain features — like call recording, which costs extra unless you’re on the top-tier plan — so you’ll likely end up paying a lot more than you budgeted for.

Key features

• Unlimited team messaging
• Multi-level auto-attendant (available with an upgrade)
• CRM integration (available with an upgrade)
• Call recording (available with an upgrade)
• AI virtual assistant (add-on required)

Pricing (for 1 to 4 users):

• Mobile: $19.99 per month per line
• Premium: $29.99 per month per line
• Advanced: $39.99 per month per line

Learn more on Google Play

7. Nextiva

Nextiva, just like RingCentral, is a popular choice among enterprise users. The service offers a good feature set that includes an auto-attendant, email integration, and desktop and mobile apps.

However, features on the basic plan are lackluster. The Essential plan (its lower-tier plan) doesn’t support texting on their mobile apps. You also need to contact sales each time you want to activate SMS on new numbers.

After you download Nextiva’s Android app, you’ll need to spend a few minutes understanding its complex pricing structure based on the number of users. If you’re a team of four or fewer members looking to call and text from their mobile apps, you’ll need to pay at least $27.95 per user per month.

Key features

• Unlimited calling in the US and Canada
• Voicemail transcriptions
• Auto-attendant
• Integrations (some are only available with an upgrade)
• Internet fax

Pricing (for 1 to 4 users):

• Essential: $23.95 per user per month (does not include mobile SMS/MMS)
• Professional: $27.95 per user per month
• Enterprise: $37.95 per user per month

Learn more on Google Play

8. Zoiper IAX SIP VoIP Softphone

Zoiper is an SIP and VoIP app available for free on the Google Play Store (and is also available for iPhones). 

It’s a fast app offering encryption, IAX protocols (Inter-Asterisk eXchange, a communication protocol similar to VoIP), and Bluetooth support. 

If you’re an individual though, you might just go with something simpler like WhatsApp, Facebook Messenger, Viber, or Telegram.

Businesses can make unlimited calls and access various other features like conference calls, call recording, call forwarding, call transfer, and more, but only with a Zoiper PRO subscription. If you need features like auto-replies or shared phone numbers — or a business phone solution that’s easy to get started using — Zoiper isn’t the best choice. 

Key features

• SIP and IAX protocols
• Video calling (SIP)
• Call recording (available on Zoiper PRO)
• Call forwarding (available on Zoiper PRO)
• Auto-answer (available on Zoiper PRO)
• CRM integrations (available on Zoiper PRO)

Pricing: $49.95 for lifetime access to Zoiper PRO

Learn more on Google Play

9. Grasshopper

Grasshopper is a legacy VoIP app from the early 2000s that’s geared toward startups and small businesses. 

You get all the basic features — unlimited calling and SMS messages (no MMS with toll-free or Canadian numbers), incoming call controls, and voicemail transcription.

However, certain advanced features like call blasting are only available as add-ons.

Grasshopper offers all of its standard features on all of its plans. The price largely depends on the number of phone numbers and extensions you need.

If you’re a small team and don’t need all of Grasshopper’s features, you’ll end up paying a large monthly fee for capabilities you don’t even need. 🙄

Key features

• Unlimited calling in the US and Canada (excluding Alaska and Hawaii)
• Voicemail transcriptions
• IVR
• Gmail integration
• Virtual fax

Pricing:

• Solo: $26 per month (for 1 phone number and 3 extensions)
• Partner: $44 per month (for 3 phone numbers and 6 extensions)
• Small business: $80 per month (for 5 phone numbers and unlimited extensions)

Learn more on Google Play

10. Skype

Skype is a free VoIP app. Microsoft discontinued Skype’s business plan when it started diverting business users to Microsoft Teams, but Skype continues to be a popular video calling tool for personal use.

If you need to make personal calls or are a startup with no budget for a VoIP service, Skype can help you connect with your clients through your mobile device.

Audio and video conferencing on Skype allow hosting up to 100 users simultaneously (though it’s recommended only for teams with 20 or fewer members). 

You can purchase credits or a subscription for making calls, two-way SMS, and caller ID, but that’s pretty much it.

You shouldn’t expect any heavy-duty features on Skype. As your business scales, you’ll probably find Skype inadequate.

Key features

• Audio and video calls
• Instant messaging
• Local phone numbers in 25 countries (costs extra)
• Call landlines and mobile phones anywhere in the world (costs extra)
• Send SMS (costs extra)

Pricing: Free to to other Skype users; purchase credits (available for $5, $10, and $25) or a subscription (starting at $2.99 per month) to call mobile numbers and landlines

Learn more on Google Play

11. Bria Mobile

Bria Mobile is a softphone that lets you make SIP VoIP calls on desktop and mobile devices. It has a user-friendly interface, but the free version for individual users offers very few features. 

If you want access to calling features like call transfer, auto-answer, and call recording, you can upgrade to one of the paid plans. With any paid plan, you can import and export contacts from Microsoft Office, Google G-Suite, and Apple Mac Address Book.

SMS is only available with its top-tier Enterprise plan. Basics like team voice, video service, and screen sharing are also only available with Bria Teams, its second most expensive tier. However, some key features are missing altogether, including CRM integration.

Key features

• Contact list with availability status
• Call recording
• Push notifications
• 1:1 chat rooms

Pricing:

• Bria Solo Free: Free
• Bria Solo: $2.95 per month (one user)
• Bria Teams: $4.95 per user per month
• Bria Enterprise: Contact for pricing

Learn more on Google Play

How we chose the best VoIP apps for Android

We ranked the best VoIP apps for Android devices based on the following factors:

• Reliability: If you switch to an unreliable VoIP service and experience frequent call drops or poor voice quality, you risk your reputation.
• Compatibility: Your team members may use other devices that run iOS, Mac, or Windows. You want an app that runs on all popular devices.
• Integrations: Integrations make moving data between business apps easier. Selecting a VoIP service that integrates with the apps you use at your company helps streamline workflows.
• Ease of use: There are many VoIP providers, but not many can offer advanced features on an easy-to-use interface.
• Budget: While you don’t want to race to the bottom of the barrel, you should still select an app that agrees with your budget.

5 key factors to consider when choosing the right VoIP app for your team

Here are things you should look for in a VoIP app.

1. Integrations

Why spend time on mundane repeat tasks when you can automate most of it? Save yourself and your team time by selecting a VoIP app that integrates with the apps you already use for business.

For example, when you integrate OpenPhone with HubSpot, all client interactions — incoming and outgoing calls, voicemail, and text messages — appear in the relevant HubSpot contact’s history.

2. Call recording

Whether you need call recordings to reference later to follow up on tasks or coach others, having these recordings in line with the rest of a contact’s calling and texting history helps give you all the context you need. The best VoIP apps let you easily record phone calls at any time. 

3. Provider’s call rates

If you opt for an app like OpenPhone, you won’t need to worry about local call rates. You get unlimited calling in the US and Canada. 

If you opt for a service like Skype, you should look up the credit prices to avoid surprises later. Also, calling rates are different for international calls in almost all cases, so check those too.

4. Collaboration

Collaborative features like shared phone numbers and direct messaging allow you to deliver better customer experiences. They also help the team stay connected and provide quick answers to callers.

5. Customer support availability

You might run into a problem with a VoIP system at some point. Maybe you’re not getting sound once a call is connected. Should your callers wait while you fix things on your end? Or should your team go take an early lunch break? 

You can’t stop business because of a glitch, so you need customer support that provides resolutions fast. 

OpenPhone: The best VoIP app for Android phones

OpenPhone checks all the boxes — robust features, excellent support, and pricing that doesn’t break the bank.

With OpenPhone, you don’t just get a VoIP app. You get a comprehensive business phone system with almost any feature you need for business communication that you can use from almost anywhere. See for yourself how easy it is to get started with OpenPhone by signing up for a free, seven-day trial today.

Arjun Ruparelia

Arjun is a freelance writer specializing in marketing and technology. When he’s not in front of the screen, he likes to cook and play with his Labrador.