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Introducing Sona

Introducing Sona

Missed calls mean missed opportunities. That’s why we built Sona, your always-on AI agent for OpenPhone.

Smarter than voicemail and more affordable than a live answering service, Sona ensures every call gets answered — whether it’s a potential customer, a critical request, or a quick question. Your business stays available, even when you’re not. Here’s how it works: Here’s how it works:

🕒 Keep your business available 24/7

Sona greets callers, answers questions, and captures messages at a fraction of the cost of an answering service.

⚙️ Customize Sona to your business

With Sona, you’re in control of how Sona supports your team. You decide when it engages in your call flow, what it asks, and what it shares.

🔍 Have complete visibility and oversight

Keep track of every call Sona handles with automated call logs, recordings, and summaries — seamlessly integrated into your OpenPhone workspace. You can also easily filter by the calls Sona takes in call views.

Call views filtered for Sona handled calls

Sona is available as a paid add-on to any OpenPhone plan for $49 per month. This includes 50 calls per month. Additional calls are billed at $0.99 per call (plus applicable taxes).

More exciting updates are also coming to Sona — stay tuned!

If you’re an existing OpenPhone customer, log in and get started from the Web, Mac, or Windows app.

Still haven’t tried OpenPhone? Learn more about Sona and how it works within OpenPhone.

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