The best MightyCall alternatives for 2025

MightyCall is a VoIP platform that bills itself as a cloud call center for small to medium-sized businesses. At first, it seems to tick all the boxes by providing all the features you’ll need. But growing teams often have concerns about its known limitations and the possibility of having to switch providers down the road.

For instance, MightyCall comes with limited text messaging and phone call minutes that could stop you from scaling up, while its pricing plans and user requirements might get frustrating if you’re on a budget.

If you’re looking for better VoIP phone service for your small business, we’ve got you covered. Let’s look at 10 of the best MightyCall alternatives, as well as their prices, features, and how we chose them. 

But first, let’s break down everything you need to know about MightyCall and why you may need to look for an alternative.

Why small businesses choose MightyCall alternatives

MightyCall is a virtual phone number provider established in 1999. This legacy platform has been offering its services to contact centers, help desks, and customer support teams for more than two decades — with mixed success.

Let’s take a look at why users may search for alternatives.

Texting limitations prevent you from delivering a great customer experience

MightyCall comes with texting limitations that can affect your customers’ experiences. You can’t schedule texts to send in your customers’ time zones, which means you might find it hard to stay compliant with the Telephone Consumer Protection Act (TCPA).

You also can’t send texts to international phone numbers, which can cause issues if you have a global customer base.

Features are not small business friendly

MightyCall’s features are not small business friendly. For example, every plan has minimum user limits, which can mean paying for team members you don’t have just to access certain features. Plus, its free trial only lasts for seven days and includes 100 minutes, which isn’t a lot of time to determine if the platform is right for your business.

If you’re a small business that wants to keep costs down, you may be disappointed to learn many of MightyCall’s features are locked behind expensive pricing, like real-time analytics and live call monitoring.

Reviewers cite dropped calls and poor call quality

MightyCall users have complained about the call quality they experienced while talking to customers as well as frequently dropped calls. For example, one user who left a review on G2 writes:

“Just before I abandoned Mightycall, the product became less than acceptable. Dropped calls, unable to hear [the] caller. Not good.”

MightyCall pricing

There are four levels of MightyCall pricing:

Core

• $15 per user per month (three user minimum, so you’re paying at least $45 per month) 
• Comes with unlimited calling, unlimited messaging, three business phone numbers, and more

Pro

• $23 per user per month (three user minimum, which means you’ll pay at least $66 per month) 
• Unlocks supervisor workspace, live call monitoring, analytics and reporting, and more

Power

• $30 per user per month (three user minimum, which means you’ll pay at least $90 per month) 
• Access to Preview dialer, Progressive dialer, dedicated account manager, and more

Enterprise

• $50 per user per month (five user minimum, so you can expect to pay at least $250 per month) 
• Includes Predictive dialer, SIP trunking support, custom integrations, and more

10 best MightyCall alternatives

Invest in a VoIP service that’s more than call center software or outdated PBX systems. Check out this handy chart to see how 10 of the most beneficial alternatives to MightyCall compare.

Let’s look at each of these in more detail — starting with the best of the best. 

1. OpenPhone: Best MightyCall alternative for small businesses and growing teams

Pros

• Unlimited calls to the US and Canada
• One new local or toll-free number per user
• 7,000+ integrations
• Shared numbers and inbox
• One free number per user on your account
• Auto-replies 

Cons

• No verification through two-factor authentication*

*Nearly all virtual phone numbers share this problem. Companies like Facebook, Uber, and Google rarely let you authenticate accounts through a virtual phone number.

OpenPhone is a modern business phone solution that can help you easily scale your phone system as your team grows. And we’re not just tooting our own horn. Dozens of credible awards and thousands of customers prove our platform is a cut above the rest.

With OpenPhone, you’ll never have to meet user quotas to upgrade your business plan. You can access the features and integrations you want without paying more than you need. How’s that for cost savings? 

We offer free calls and texts to anyone in the US or Canada, and you can easily make these calls from your preferred device, including laptops, tablets, and phones (Android and iOS). And unlike MightyCall, you can make international calls with your OpenPhone number at affordable rates (check out our rate sheet)

You can automatically record all your business calls or one-button tap to record specific calls. Plus, all your call recordings, texts, and voice messages are in a single view with a contact so you can save time responding to your customers.

Need to collaborate with your team? With OpenPhone, you can respond to your work contacts through internal threads and mentions. You can also save time texting your customers using automation features like AI call summaries and transcriptions, auto-replies, snippets (message templates), and scheduled text messages.

How to get a virtual number with OpenPhone: The best MightyCall alternative

Get a virtual phone number in minutes

Try for free

Getting a new phone number from almost anywhere in the world is a simple process when you choose OpenPhone as your virtual phone number provider.

Follow these three steps:

1. Create an account with OpenPhone (when you sign up, you get a free, seven-day trial).
2. During signup, choose your city or area code in the US to select your preferred phone number.
3. Once the signup process is complete, you’re all set to use your new virtual phone number!

By the way, you can get unlimited phone numbers on your OpenPhone plan. Assign each member of your team a US local number, Canadian number, or toll-free number, or create shared numbers for entire departments. Whether your team works together in person or remotely, you can use OpenPhone with your existing device and an internet connection — no custom hardware required.

Perhaps best of all, OpenPhone lets you connect your business phone to other tools in your tech stack, including HubSpot, Salesforce, Slack, and email. You can use OpenPhone’s Zapier integration to integrate with 7,000+ other apps. Don’t just take our word for it — our reviewers have listed us as the best business phone system on G2:

“I love the comprehensive feature set OpenPhone offers. Being able to register my number with local carriers and have caller ID is a huge plus. Plus, having my call and text history all in one place is super convenient. Setup was a breeze, and the app is user-friendly and well-organized. It’s a great solution for anyone looking for a reliable and professional phone system.” – Matthew S.

Key features of OpenPhone 

• Free calling and SMS/MMS to any US or Canadian number
• Crystal-clear audio quality
• On-demand and automatic call recording options
• Shared phone numbers and contacts
• Text message automations (including scheduled messaging, snippets, and auto-replies)
• AI contact suggestions
• Call transcriptions

OpenPhone pricing

We like to keep things simple around here. We offer three transparent plans:

• Starter: $15 per user per month for voicemail transcriptions, free calls and texts in the US and Canada, one North American local or toll-free number per user on your account, and more
• Business: $23 per user per month for analytics, call transfers, phone menus, custom ring orders, and more 
• Scale: $35 per user per month for AI call tags, dedicated onboarding, and priority chat and email support

Unlike MightyCall, make as many free calls to the US and Canada as you need on every tier of OpenPhone. And you can add as many users as you want on your preferred plan. 

How to port and switch your number from MightyCall

Looking to move your existing number from MightyCall (or another provider) to OpenPhone? All you need to do to port over your number is:

1. Sign up for an OpenPhone account. During your free seven-day trial, select a temporary new number.
2. Submit your porting request through the OpenPhone app.

Questions? Just drop by our help center.

2. Grasshopper: Best MightyCall alternative with multi-digit phone extensions

Pros

• Auto-attendant (phone menu) with extensions

Cons

• No call recording
• No shared phone numbers

Another legacy VoIP system, Grasshopper offers a concise selection of call features. Round-the-clock support provides real-time help for their services, all of which are designed for small business use. A few of the most notable include call routing, unlimited calling and texting, and third-party integrations.

Don’t get too excited about these integrations, though: they’re only for Skype and Google Voice (which, yes, are other VoIPs ) and can only be used for forwarding calls. Without the ability to use call recordings in your workflow, keeping tabs on your response quality or providing teammates context on previous conversations might be frustrating. Plus, Grasshopper doesn’t offer shared numbers or internal threads, making it difficult for team members to collaborate to solve customer issues.

If you want to make international calls, you’ll need to first pay a $500 deposit, which is expensive. And if you have multiple team members, you can’t stay on the base plan since it only supports one user and one extension.

If keeping customer voicemails is important to your business, you’ll need to look elsewhere. Grasshopper only stores voicemails for 30 days; after that, they’re deleted. 

Key features of Grasshopper

• Phone extensions
• Virtual fax
• Call forwarding
• Free unlimited calls and texts in the US and Canada
• Voicemail transcriptions

Grasshopper pricing

You’ve got three Grasshopper pricing plans to choose from (billed monthly):

1. True Solo: $14 per month for one user, one phone number, and one extension
2. Solo Plus: $25 per month for unlimited users, one number, and three extensions
3. Small Business: $55 per month for unlimited users, four numbers, and unlimited extensions

3. RingCentral: Best MightyCall alternative for desk phone rentals

Pros

• Built-in team messaging and file sharing

Cons

• The base plan includes only 25 texts per user per month
• Clunky and hard-to-use UI

Enterprise users who need a video, text, and call solution often turn to RingCentral as a potential fit. This modernized platform seems to have it all: video conferencing, virtual calls and texts, and a team messaging function for stronger collaboration. But quite a few listed features don’t offer much utility:

• Unlimited audio conferencing
• Internet faxing
• 24-hour meetings
• Compatibility with PBX phone systems and desk phones

RingCentral’s features have limitations. For example, its Core plan only offers 25 texts per user per month, which will run out quickly if you text customers. Plus, you’ll only get 100 toll-free minutes per month unless you upgrade to the Advanced plan. 

If you want unlimited storage for files, messaging, and recordings, you need to upgrade to the highest-tier plan, which isn’t cheap.

Key features of RingCentral

• SMS and MMS in the US and Canada
• Document file sharing
• 100+ users on higher-tier plans
• Team messaging
• Business app integrations (upgrade required)

RingCentral pricing

RingCentral offers three plans for their business phone:

• Core: $20 per user per month (max 20 users) for IVR, 25 texts per user per month, SMS and MMS, and more
• Advanced: $25 per user per month for video meetings, internet fax, call recording, and more
• Ultra: $35 per user per month for unlimited file sharing for recordings, additional storage, and more 

4. CloudTalk: Best MightyCall alternative for global calling

Pros

• Transfer calls to other team members

Cons

• Unlimited call recording storage requires upgrade
• International texts require upgrade

CloudTalk’s biggest claim to fame is its overwhelming variety of communication features. No matter how many calls and texts you get per day, CloudTalk allows you to manage the call queue the way you want with features like Smart Dialer and VIP Queues, and — for a price — $50 per user per month.

CloudTalk features include:

• Automated call distribution
• International number support
• Unlimited inbound calls
• Sentiment analysis (requires add-on for $19 per user per month)

CloudTalk offers unlimited domestic inbound and intracompany calling within the US and Canada. But if you’re wondering why outbound calls aren’t unlimited, it’s because they’re not free. Each call is priced per minute, and it can quickly get expensive for you. Get ready to pay up if you’re a business that relies on cold calls or dialing out to your customers.

You also have to pay for each text message you send customers (which is only available after you upgrade to the Essential plan). You’ll also have to upgrade to integrate CloudTalk with your current tech stack so your team doesn’t have to spend time on admin tasks.

Key features of CloudTalk

• Unlimited call queuing
• Call recording
• Ring groups
• Click-to-call options
• Desktop, iOS, and Android apps

CloudTalk pricing

CloudTalk’s pricing plans provide four different options. If you pay monthly, you’ll end up with:

1. Starter: $25 per user per month for click-to-call, unlimited domestic calling within the US and Canada, call recording, and more
2. Essential: $30 per user per month for SMS text messages, advanced real-time analytics with unlimited history, caller ID, and more
3. Expert: $50 per user per month for call monitoring, Salesforce integrations, power dialing, advanced support features, and more
4. Custom: Request a quote for HD video whiteboards and messaging, custom onboarding and priority support, and more

5. Google Voice: Best MightyCall alternative for Google Workspace users

Pros

• Google AI blocks spam calls 

Cons

• No integrations outside Google Workspace
• Ring groups unavailable on the lowest tier

Like other alternatives on this list, Google Voice is a highly respected VoIP used by thousands of small businesses. Unlike the rest, however, Google Voice is one of the least team-centric. Its business features are extremely limited:

• Texting is only for US customers
• Poor call quality
• Free plan isn’t available outside the US

Google Voice drops the ball on collaboration in several ways. It’s not possible to get a shared number in Google Voice, significantly impacting your team’s workflow. You also can’t purchase toll-free numbers, which might be problematic for growing brands. Want to send auto-replies and schedule texts to send to your customer? You’ll need to look elsewhere — Google Voice doesn’t offer these features.

Perhaps most frustrating, Google Voice isn’t available to users outside certain countries. If you have team members outside of the US, they might not be able to integrate with your Google Voice plan. 

Plus, Google Voice typically costs more than other VoIP providers. On top of your Google Voice plan, you’ll also have to pay for a Google Workspace subscription at an extra $6 per user per month.

Key features of Google Voice

• Custom greetings
• Integration with Google Workspace
• Free unlimited calls and texts in the US
• Mobile phone and desktop apps
• Usage and activity analytics

Google Voice pricing

While Google Voice for personal use is free, Google Voice for Google Workspace (the business plan) is not. You’ll need to pay per user to access all of GV’s features — including an extra $6 per month for Google Workspace. Google Voice for Google Workspace has three plan options on top of the Google Workspace fee:

• Starter: $10 per user per month for up to 10 team members, unlimited domestic calls, set business hours, and more
• Standard: $20 per user per month for multi-level auto attendant, ring groups, and more
• Premier: $30 per user per month for unlimited international locations, advanced reporting, and more

6. Nextiva: Best MightyCall alternative for contextual customer engagement

Pros

• Video calling features

Cons

• Toll-free minutes are limited on each plan
• Call recording requires upgrade

On the surface, Nextiva might look like a great VoIP option. Its large list of features and cloud-based access make Nextia seem like a solid option for remote or distributed teams. But when you look a little closer at its pricing tiers, you’ll see some troubling flaws. Nextiva’s basic plan doesn’t unlock critical VoIP features that modern businesses need to survive — including texting (SMS and MMS), inbound and outbound calls, and more.

Want to send unlimited SMS? You need to upgrade to its highest-tier plan, Power Suite, which costs $60 per user per month. Otherwise, you’ll only get 100 texts per user per month on the Core plan or 250 texts per month on the Engage plan.

Key features of Nextiva

• Voicemail
• Unlimited internet fax
• Auto-attendant
• Do not disturb mode
• CRM integrations

Nextiva pricing

Here are Nextiva’s four pricing plans you can choose from:

• Digital: $20 per user per month for social media channels, website live chat, review management, and more
• Core: $30 per user per month for video calls, inbound and outbound voice calls, business SMS, video meetings, screen share, file share, call routing, and more
• Engage: $40 per user per month for toll-free numbers, call center queueing, website chatbots, and more
• Power Suite: $60 per user per month for transcriptions and summaries, advanced IVR, supervisor dashboards, and more

7. JustCall: Best MightyCall alternative for international numbers

Pros

• Available on Windows, Mac, iOS, and Android

Cons

• Outbound calling is limited to less than 8.5 hours on the base plan
• Toll-free numbers require upgrade

JustCall is a business communications platform for customer service teams. It lets you communicate with customers through multiple channels, like voice, WhatsApp, and SMS, so you can meet your customers where they are.

However, JustCall can be expensive for small businesses. For example, if you want to use toll-free phone numbers so your customers can call you for free, you’ll need to upgrade. You’ll also need to upgrade if you want to set up a phone menu so customers can route themselves to the correct department.

If you make a lot of customer calls, JustCall may not be the right choice since the Essentials plan only provides 500 outbound minutes per user per month.

Key features of JustCall

• Queue callback
• Call menus
• Advanced analytics and reporting (requires upgrade)
• Send bulk SMS
• Business hours

JustCall pricing

JustCall’s pricing includes four different pricing plans:

• Essentials: $19 per user per month for free calling minutes and SMS, free local number, basic call and SMS analytics, and more 
• Team: $29 per user per month for toll-free numbers, phone menus, 100+ integrations, and more
• Pro: $49 per user per month for bulk SMS campaigns, power dialer, live call monitoring, and more
• Business: Custom price for a dedicated success manager, single sign-on (SSO), and more

8. 8×8: Best MightyCall alternative for contact centers

Pros

• Unlimited calls in up to 48 countries (requires upgrade)

Cons

• Limited storage options on the X2 plan
• No transparent pricing

8×8 is ideal for call centers and larger companies that serve a lot of customers. Its base plan lets you make unlimited voice calls to 14 countries, which is ideal if you have a global customer base that you call often.

8×8 lets you meet your customers where they are, communicating with them via email, video, SMS, and more.

If you prefer to know the pricing of VoIP software before you spend time deciding if it’s a good fit, you’re out of luck. 8×8 doesn’t provide transparent pricing, and you have to get in touch with them to find it out. Plus, 8×8 doesn’t provide a free trial, so you can’t test its features before you make an investment.

You also need to upgrade to access essential business features like skills-based routing, post-call surveys, call activity analytics, and more.

Key features of 8×8

• SMS, MMS, and team chat
• Auto attendants
• Team messaging
• Microsoft Teams integration
• Supervisor analytics

8×8 pricing

8×8’s pricing is not listed publicly:

• X2: Unlimited voice calling to 14 countries, HD video and audio conferencing for up to 500 active participants, SMS, MMS and team chat, and more
• X4: 8×8 Frontdesk for receptionists and operators, supervisor analytics, Monitor, whisper, barge, and more
• X6: Skills-based routing, IVR, call recording, CX journey mapping, and more
• X7: Omni-channel support for social media, chat, email, SMS, video, co-browsing, and more
• X8: Quality management, speech and text analytics, and more

9. Dialpad: Best MightyCall alternative for AI-based agent training

Pros

• AI-powered CSAT, playbooks, and scorecards

Cons

• Shared numbers require upgrade
• Additional numbers require upgrade 

Dialpad is focused on serving larger enterprises with AI-powered tools, which means it might not be a great fit for solo entrepreneurs and small businesses. While it offers internet faxing, this could be a feature you end up paying for but don’t actually need.

While Dialpad lets you make unlimited calls and texts if you’re located within the US and Canada, it comes with drawbacks. For example, you’ll need to upgrade for additional phone numbers to create separate departments like support and sales. 

Want to ensure your customers can phone your business without worrying about long-distance fees? If you sign up with Dialpad, you’ll need to pay $15 per toll-free number per month.

Key features of Dialpad

• Team messaging
• Voicemail transcriptions
• CRM integrations (requires upgrade)
• Speed coaching tools
• Call monitoring software

Dialpad pricing

Dialpad offers three pricing tiers to choose from:

• Standard: $15 per user per month for unlimited calling, unlimited AI Meetings for up to 10 participants, SMS, MMS, and team messaging, and more 
• Pro: $25 per user per month for CRM integrations (e.g., Salesforce, Zendesk, HubSpot, Zoho), global SMS capabilities, and more
• Enterprise: Custom monthly price for 99.9% uptime, priority live agent support, and more

10. Aircall: Best MightyCall alternative for sales calls

Pros

• Desktop apps for Mac and Windows

Cons

• No auto-replies
• Interface has a steep learning curve

Aircall is a VoIP provider that focuses on serving large enterprises. Its desktop and mobile apps let you make and receive calls directly from your Mac, PC, Android, and iPhone. The platform offers many essential features, like call routing and IVR menus, that help quickly direct your customers to the right department.  

However, Aircall can be pricey, with each plan requiring a minimum of three users. The platform also doesn’t support sending MMS unless it’s to US and Canadian numbers, which can be an issue if you have customers outside North America.

While Aircall does provide toll-free numbers, the platform charges extra for using them. It also doesn’t publicly share its international fees, which means you’ll have to contact Aircal ldirectly to find out how much you’ll pay to contact international customers. You’ll also miss out on being able to send auto-replies to your customers, preventing you from immediately responding to them after they contact you.

Key features of Aircall

• Shared numbers (when calling through extensions)
• SMS and MMS
• Click-to-dial
• Call recording
• API access

Aircall pricing

Aircall offers three different pricing plans:

• Essentials: $30 per user per month for unlimited inbound calls (toll-free excluded), send and receive SMS and MMS, unlimited simultaneous outbound calls, and more
• Professional: $50 per user per month for unlimited domestic outbound calls (landline and mobile), mandatory call tagging, smart routing, and more
• Custom: Call for pricing, unlimited worldwide calls, custom onboarding, and more

How we ranked MightyCall alternatives

We ranked the 10 best MightyCall alternatives based on these key factors:

• Value for money: Does the price per user accurately reflect what you’re getting? Are there any hidden fees? Does the platform let you downgrade and upgrade?
  
• Third-party integrations: Does the platform offer plugins with third-party apps?
  
• Reliability: How much can you trust the platform’s call quality? Have previous users complained about dropped calls while speaking to customers?
  
• Ease of use: How intuitive is the interface to use and navigate? How complex is onboarding teammates onto its system?
  
• Customer support: Are support staff available to answer your questions? Or are they slow to respond?

OpenPhone: The best MightyCall alternative

For thousands of customers around the world, OpenPhone is the one MightyCall alternative to rule them all.

Ready to streamline your phone communications?  See how easy it is to save time using your phone system while still delivering the best experience possible to your contacts. You can try OpenPhone free with a seven-day free trial. 

FAQs