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OpenPhone Update – July 2024

OpenPhone July 2024 update

At OpenPhone, we’re constantly working to improve your communication experience and provide you with the best tools for your business.

In our latest release, discover how to increase your professionalism by adding caller ID names, increase efficiency with ‘recently viewed’, and save time with AI contact suggestions on Android. Plus, gain valuable insights from our new podcast series, “Founder to Founder.

ℹ️ Add a Caller ID name to your OpenPhone number

We’ve updated your settings to make adding and managing Caller ID names for numbers in your workspace easy. Caller ID names allow you to display your name or your company’s name when you call from your OpenPhone number.

The caller ID name feature is available to customers who represent a business with a TAX ID and an approved US carrier registration. This feature is not available for personal use or for Canadian numbers.

Adding caller ID in OpenPhone

👍 Share feedback on call quality

We’ve rolled out a new feature to collect feedback on your call quality. For some calls, you will now receive a quick two-question survey about about your call experience. Your responses will be used to help us identify issues and improve reliability. 

Asking about call quality after an OpenPhone call

⏮️ Jump back to where you were with ‘Recently viewed’

Whether you’re juggling multiple conversations or want to undo a setting you just changed, ‘recently viewed’ provides you with a quick and convenient way to see your recent activities and navigate back to that part of the app.

Simply click on the clock icon in the top left corner of the navigation panel to show a list of your recently viewed pages. 

See who recently viewed conversations in OpenPhone

📲 Ai contact suggestions on mobile

OpenPhone AI contact suggestions is now available on Android and is coming soon to iOS. When you receive a voicemail or record a call, OpenPhone AI will scan the transcript and pre-fill contact details like name and company, saving you time and effort. Available on our Business plan.

AI contact suggestions in OpenPhone

📺 Watch our new podcast: Founder to Founder

This series features candid conversations with entrepreneurs about the wild journey of building a company. In each episode, Daryna and her guests share their journeys, lessons learned, and the insights that made all the difference. Whether you’re an aspiring entrepreneur or a seasoned founder, there’s something here for everyone.

Catch Episode 1 on YouTube, Spotify, and Apple Podcasts.

Check out these updates for yourself by updating your WebMacWindows, and Android apps. And if you’re on

Don’t have OpenPhone yet? Try it free for seven days ⤴️

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