11 best free and paid Google Voice alternatives for 2025

Looking for Google Voice alternatives? While you can use Google Voice for ‌calling and texting customers, it has significant limitations for business use. These include separate inboxes for text messages and call records, no toll-free business number options, and limited integrations.

After testing dozens of business phone systems, we’ve identified the top 11 alternatives to Google Voice. We’ve based our contenders on features, reliability, and cost-to-value ratios. Whether you need deeper integrations, more automation, or better collaboration tools, this guide has the VoIP solutions that fix Google Voice’s shortcomings.

11 powerful Google Voice alternatives compared

Google Voice is a VoIP solution with a free plan available only in the US. Google Voice for business pricing starts at $10 per user per month, plus a required $7 Workspace subscription.

While there are some advantages to using Google Voice for your business, there are better business phone solutions that save time, integrate with tools you already use, and let your team collaborate.

Here’s a quick breakdown of the top Google Voice alternatives:

Provider	Starting price	Best for	Unlimited calling to US & Canada	SMS/MMS to US & Canada	Shared phone numbers	Additional phone numbers	Average G2 rating
Google Voice	$17 per user per month, including a Google Workspace subscription	Teams with an existing Workspace subscription	Unlimited calls to Canada from the US only	US customers only	Requires upgrade, ring groups only	X	4.1 out of 5
Quo	$15 per user per month	Growing teams that need collaboration and automation tools	✅	✅	✅	$5 per number per month	4.7 out of 5
RingCentral	$20 per user per month	Teams needing desk phone rental options	✅, limited toll-free minutes	25 texts per user per month	✅, calls only	$4.99 per number per month	4.1 out of 5
Grasshopper	$14 per user per month	Teams that need multi-digit extensions	✅	MMS messaging for local numbers only	Requires upgrade	$9 per number per month	3.9 out of 5
Ooma	$19.95 per user per month	Teams that need legacy features like overhead paging	✅	Requires upgrade	✅	$9.95 per number per month	4.6 out of 5
Nextiva	$15 per user per month	Teams that use Microsoft products	✅	100 texts per user per month	✅	Undisclosed fee	4.5 out of 5
Dialpad	$15 per user per month	Contact centers needing call monitoring features	✅	US and Canadian customers only	✅	Requires upgrade, then $5 to $15 per month	4.4 out of 5
Zoom Phone	$10 per user per month	Teams that make a high volume of international calls	Requires upgrade	US, Canadian, and Australian numbers only	✅, calls only	$5 per number per month	4.5 out of 5
MightyCall	$15 per user per month	Companies that need HIPAA compliance	✅	✅	Calls only	$5 per number per month	4.4 out of 5
WhatsApp for Business	Free	Micro-businesses that need a free VoIP solution	✅	✅	X	X	4.6 out of 5
Facebook Messenger	Free	Facebook users that need a free way to message customers	✅	✅	X	X	4.2 out of 5
TextNow	Free	Soloprenuers that want plans with high-speed data	✅	✅	X	X	N/A

Keep reading below to learn about each Google Voice alternative in detail:

1. Quo (formerly OpenPhone): Best Google Voice alternative for growing teams

Pros

• Unlimited calls and texts to the US and Canada
• Local, toll-free, and vanity numbers are available
• Shared numbers to split responsibility for incoming calls and texts
• Integrations with 7,000+ third-party apps, including HubSpot and Salesforce
• AI features for call transcriptions, summaries, and action items

Cons

• No verification through two-factor authentication*

*Nearly all virtual phone numbers share this problem. Companies like Facebook, Uber, and Google rarely let you authenticate accounts through a virtual phone number.

Quo, formerly OpenPhone, is the ideal solution for small to mid-sized businesses and entrepreneurs in need of a reliable, collaborative, and easy-to-manage business communication system. And it’s one of the most cost-effective options on this list.

Quo is a phone solution your sales, operations, and customer support teams — among others — can easily use to manage calls and SMS messages together. 

With Quo, multiple team members can handle calls and texts on a shared business phone number. Plus, collaborate on conversations with internal threads.

Here are a few other key benefits of using Quo over Google Voice:

• Offer a nationwide presence to customers with toll-free numbers
• Easily set up call routing in minutes with our drag-and-drop call flow builder
• Sync calls, texts, voicemails, and call recordings to your CRM with our HubSpot and Salesforce integrations
• Save time texting and set clear expectations with your customers using scheduled texts, auto-replies, and automated texts via Zapier or Make
• Review conversations faster with AI call summaries and transcripts
• Handle all your incoming calls 24/7 with Sona, our AI voice agent

Here’s what one Quo customer had to say: 

“I have been a user of [Quo] for the past three years, and I have always been impressed with its affordability and functionality. Their pricing plans are incredibly reasonable and provide excellent value for their services. What sets [Quo] apart is its modern app user interface – it is intuitive, user-friendly, and seamlessly integrates with my daily operations. The unlimited calls and SMS within the US and Canada make it an unbeatable choice for businesses like mine operating within these regions.” — Review from G2

Learn more about Quo (formerly OpenPhone) vs Google Voice and how they compare. You can try Quo for free with a seven-day trial. Then when you’re ready easily port any existing US, Canadian, or toll-free number over.

Quo pricing

Quo offers transparent pricing and some of the best rates in the industry for must-have business phone features.

• Starter: $15 per user per month for shared phone numbers, voicemail transcriptions, free calls and texts in the US and Canada, and dozens of ways to streamline your business’s phone communication
• Business: $23 per user per month for IVR auto-attendant, call transferring, CRM integrations, analytics, and more advanced features
• Scale: $35 per user per month for AI call tags, dedicated onboarding, and priority chat and email support

2. RingCentral: Best alternative for desk phone rental options

Pros

• Unlimited calling to the US and Canada
• Desk phone rentals are available

Cons

• Texting limits on the base plan
• Call recordings are deleted after 90 days
• Toll-free minute limits on every plan

RingCentral is an older business phone solution for unified communications. It’s also accessible online and with compatible desk phones.

All RingCentral plans include essential features like toll-free numbers, basic call management, unlimited calls within the US and Canada, SMS, voicemail-to-text, team messaging, and document sharing. RingCentral offers more advanced call management features compared to Google Voice. You can set up call queues, access toll-free numbers, and work as a team with shared lines for calling. In contrast, Google Voice only offers basic ring groups and auto-attendants.

But you should read the fine print to avoid hidden fees. Their base plan, for example, only lets you send 25 text messages per user per month to anyone in the US or Canada. Anything more than that, and you’re paying extra. 

Here’s what one user said: 

“I wouldn’t say I like the RingCentral’s price. The price is enormous when used in a smaller company, and it is not much change in a large company. There should be some discounts for more licenses.” — Review from G2

RingCentral also has limitations around storing conversations on most of their plans, except for their most expensive one. For example:

• Call recordings are deleted after 90 days
• Only 200 on-demand call recordings can be stored per user
• Users are limited to storing up to 5,000 messages

Even if you upgrade to Ultra, RingCentral’s time-based data retention policies’ll still limit you.

Get the full breakdown of Google Voice vs RingCentral.

RingCentral pricing

RingCentral’s pricing has three tiers:

• Core: $20 per user per month for unlimited domestic calling, 25 texts per user per month, and 100 pooled toll-free minutes
• Advanced: $25 per user per month includes auto call recording, app integrations like Salesforce and Zendesk, 100 texts per user per month, and 1,000 pooled toll-free minutes
• Ultra: $35 per user per month includes unlimited file sharing for recordings, HD video whiteboards and messaging, 200 texts per user per month, and 10,000 pooled toll-free minutes

3. Grasshopper: Best alternative to Google Voice with multi-digit extensions

Pros

• Unlimited calling to the US and Canada
• Auto-attendant with multi-digit extensions

Cons

• No call transcripts
• No shared phone numbers without upgrading
• No Slack, Zapier, or CRM integrations

Grasshopper is a popular VoIP service offering an easy-to-use interface and local and toll-free numbers. You can also add unlimited users to two of the plans, which makes it more cost-effective than Google Voice.

Grasshopper gives businesses more flexibility than Google Voice, with toll-free numbers, virtual extensions, and auto-reply texts for first-time callers. However, neither platform has integrations with tools like Zapier or CRMs or collaboration tools like shared numbers.

Just look at this Grasshopper review: “Over the few years I used it, they never made any upgrades. The iOS app functioned well enough for basic things, but seemed to be forever just a beta product. The website’s settings were hard to navigate, and setting up the incoming call workflow was too cumbersome.” — Review from Capterra

Plus, pricing can be confusing. Their base plan only allows for a single number and one extension, while the second tier includes one number and three extensions. You’ll need to pay for the highest tier to access unlimited extensions and four phone numbers.

Grasshopper pricing

Grasshopper offers three pricing plans to customers:

• True Solo: $14 per month for one user, one phone number, and one extension
• Solo Plus: $25 per month for unlimited users, one number, and three extensions
• Small Business: $55 per month for unlimited users, four numbers, and unlimited extensions

*Additional numbers cost $9 per month.

4. Ooma: Best alternative for teams that need overhead paging

Pros

• Unlimited calling in the US, Canada, Mexico, and Puerto Rico
• Local and toll-free numbers are available

Cons

• Texting is only available on higher tiers
• Limited toll-free minutes
• Call recording is only available on higher tiers
• Unnecessary features like intercom calling and analog fax machine support

Ooma is a Google Voice alternative with virtual receptionists, overhead paging support, and unlimited voice calls to the US, Canada, Puerto Rico, and Mexico. You can access their mobile app and desk phone service on the base plan.

Like several alternatives to Google Voice, Ooma offers multiple advanced features that make it a better option. You can sync your call and text data with your CRM, including Salesforce, Zoho, and HubSpot. You can also access video conferencing, virtual fax, call blocking, and overhead paging. 

What holds Ooma back is a lot of these features are only available when you upgrade to more expensive plans. You need to upgrade to access texting, and even after you upgrade, you’re limited to 250 free messages per user per month. You also need to upgrade to use voicemail transcriptions and access the Ooma desktop app to handle calls.

Here’s what one customer said:

“When it works, it does the job. But when it doesn’t, there is a major disruption to business, and the perception of our clients is hurt. Wouldn’t really recommend this product unless you have a full-time IT person to manage it.” — Review from Capterra

Perhaps you already use desk phones and think overhead paging would be useful to your business. Otherwise, Ooma probably won’t make much sense for your business communication stack.

Ooma pricing

There are three different pricing plans for Ooma.

• Essentials: $19.95 per user per month for auto-attendants, call forwarding, and overhead paging support
• Pro: $24.95 per user per month for call recording, voicemail transcriptions, video conferencing, analytics, SMS, and access to Ooma’s desktop app with calling
• Pro Plus: $29.95 per user per month for call queuing, CRM integrations, hot desking, and advanced call flows

5. Nextiva: Best alternative for teams that use Microsoft products

Pros

• Review management
• Video calling features

Cons

• SMS and MMS have a capped message limit
• Video call recording is only available on the higher-tier plans
• Most integrations require an add-on fee

Nextiva is a VoIP phone service that supports calls in the US and Canada. It’s a good fit for businesses that run on Oracle Sales Cloud or Microsoft Dynamics since Nextiva offers integrations with both.

You can find several business phone features on Nextiva that aren’t available on Google Voice, like video calling and omnichannel support. However, Nextiva’s feature limitations on each plan mean it can quickly get expensive for small businesses and startups. 

Take a look at this review: 

“Unreliable phone service, calls not going through, and poor customer service when reporting issues.” — Review from G2

Its SMS is limited to 100 messages sent and received per user per month before you’re charged extra. Nextiva only includes toll-free minutes if you upgrade your plan. It also only offers integrations with CRMs like Salesforce and Zendesk as an add-on in every plan, which further drives up your costs.

Nextiva pricing

You can choose from three different Nextiva pricing plans:

• Core: $15 per user per month to access inbound and outbound voice calls, SMS/MMS up to 100 messages per user per month, voicemail transcriptions, and a simple IVR
• Engage: $25 per user per month to access call recording, a toll-free number and 2,000 toll-free minutes, video meeting recording, and Microsoft Teams integration
• Power Suite CX: $75 per user per month for the inbound sales and service call center, priority and skills-based routing, supervisor dashboard, and automatic call distribution callback

6. Dialpad: Best alternative for contact centers

Pros

• Unlimited calling to the US and Canada
• Real-time AI-powered coaching on higher plans

Cons

• Additional numbers require an upgrade
• Slack, Zapier, and CRM integrations are only available on higher tiers
• No international texting on the base plan

Dialpad is a cloud communications platform primarily geared toward call centers. They highlight AI features like live speech coaching and call and voicemail transcriptions.

But like other alternatives to Google Voice, Dialpad’s Standard plan lacks some essential business phone features. To access additional phone numbers and separate your teams, you’ll have to upgrade to a Pro plan. The same is true if you require integrations beyond Google Workspace or want to text internationally. You should also know that Dialpad’s Pro plan requires a minimum of three users, which also increases your costs. 

When you compare Dialpad vs Google Voice, you’ll find a lot of AI support features in Dialpad that are missing from Google Voice. But when you actually look at how much you might spend on Dialpad’s plans, you might go with a different Google Voice alternative.

Plus, their customer support leaves a lot to be desired. One user shared this experience: 

“Terrible customer support who make you go through their clunky chat app to accomplish anything, and even then do not help you. I requested cancellation and was shocked to find they didn’t process it. Upon contacting them and requesting a refund, they claimed to not have a record of the request and refused.” — Review from Capterra

Dialpad pricing

There are three pricing tiers with Dialpad. Each provides one local number with unlimited US and Canadian calling, up to 250 SMS and MMS messages, and video meetings.

Here are the options based on monthly billing:

• Standard: $15 per user per month for AI-powered call and voicemail transcriptions, Dialpad SMS, and Google Workspace integrations
• Pro: $25 per user per month for the option to have additional numbers, international texting, auto-replies, and CRM integrations with a required minimum of three users
• Enterprise: Call for a quote and get 100% uptime, unlimited locations and ring groups, SSO integrations, and live agent support with a required minimum of 100 users

7. Zoom Phone: Best alternative for international calling

Pros

• Make and receive calls, texts, and video meetings
• Integrates with other Zoom Services — Zoom Workplace, Scheduler, Rooms, and Events & Webinars

Cons

• Outbound calling costs extra
• Limited integrations
• Team SMS summaries require an add-on

Zoom Phone integrates seamlessly with Zoom’s other communication tools. This makes it an easy option to recommend if you’re already using it for your video meetings. It offers a range of VoIP phone features, including auto-attendants, real-time call analytics, and an AI-powered assistant.

Zoom Phone offers more features in its base plan compared to Google Voice. It comes with ring groups and auto-attendants on its base plan, while Google Voice requires you to upgrade to access those features. With Zoom Phone’s  real-time reporting and quality dashboards, you can keep a close watch on your team’s efficiency and overall performance.

The drawback with Zoom Phone is that its tiered pricing can quickly get expensive for small teams. Unlimited outbound calling and additional cloud storage isn’t available by default and requires businesses to upgrade to its higher-tier plans.

Here’s a look at one review: 

“Many soft-phone features aren’t very strong, such as adjusting notification settings, ease of switching to do-not-disturb. Had several issues with SMS history not loading and international calling restrictions.” — Review from Capterra

Zoom Phone pricing

You can choose from five different Zoom Phone pricing plans:

• US & Canada Metered: $10 per user per month for metered domestic calling, SMS and MMS in the US and Canada, auto-attendant, and Zoom meetings
• US & Canada Unlimited: $15 per user per month for unlimited outbound calls in the US and Canada, metered international calling, and AI call summaries
• Pro Plus: $18.33 per user per month for access to Zoom Workplace Pro plus everything in the Unlimited plan
• Global Select: $20 per user per month for unlimited calling in 40+ countries, a direct dial number, and everything in US & Canada Unlimited
• Business Plus: $22.49 per user per month for access to Zoom Workspace Business, visitor management tools, real-time reporting dashboards, and access to international calling add-ons

8. MightyCall: Best alternative if you need HIPAA compliance

Pros

• Unlimited calls and texts on every plan
• API is available

Cons

• Phone number limits
• Dialer and analytics features require an upgrade
• Three-user minimum in every plan

MightyCall is a Google Voice alternative designed for high-volume sales and support teams. MightyCall ensures your managers are always aware of how their teams are performing. It has features like preview and progressive dialers, live call monitoring, and real-time analytics.

Similar to other alternatives to Google Voice, MightyCall offers several business-friendly features that make it more suitable for teams. Use their call flow designer to move your calls easily. Set up IVR menus for multiple levels, and add more privacy to your calls with HIPAA compliance. 

But there are some shortcomings with MightyCall you should keep in mind. You only get access to three phone numbers in your account, after which you have to pay $5 per additional number. Call recordings have a limited storage of one year. MightyCall doesn’t offer any advanced SMS features like auto-replies, scheduled messages, or text templates, which can affect your team’s efficiency over time. 

Plus, users have reported connection issues: 

“There are times when we have connection issues, especially with transferring calls. However, uninstalling and reinstalling the app typically fixes that.” — Review from G2

MightyCall pricing

MightyCall offers four plans to choose from:

1. Core: $15 per user per month with a three-user minimum to access unlimited calling, unlimited messaging, and three business phone numbers
2. Pro: $23 per user per month with a three-user minimum to unlock supervisor workspace, live call monitoring, and analytics and reporting
3. Power: $30 per user per month with a three-user minimum  to access Preview dialer, Progressive dialer, and a dedicated account manager
4. Enterprise: Contact sales for a quote to access Predictive dialer, SIP trunking support, and custom integrations

Best free Google Voice alternatives

Most free alternatives to Google Voice aren’t built for business. These include apps like WhatsApp Business, Facebook Messenger, and TextNow that offer free messaging and calls. They often lack key business features like call forwarding, toll-free numbers, and call recording.

With that in mind, here are three popular options worth considering:

9. WhatsApp for Business: Best free alternative for micro-businesses

WhatsApp for Business is great for international messaging and voice calls, but it doesn’t support features like auto-attendants or call recording. You can link multiple devices to the same WhatsApp account to communicate with your customers. You can also share your products and services with customers in a mobile-friendly catalog.

While you can do more through the WhatsApp Business API, it requires technical setup. This isn’t ideal if you need easy conversation tracking or workflow automation out of the box.

10. Facebook Messenger: Best free alternative for Facebook users

Facebook Messenger makes chatting with customers easy and supports basic auto-replies. However, it doesn’t offer a dedicated business number or call management features like call routing, recording, or team collaboration tools.

While the Messenger API allows for custom automations and integrations, it requires technical setup. Like most free tools, it doesn’t offer time-saving features like message scheduling out of the box.

11. TextNow: Best free alternative with high-speed data

TextNow is a Canadian second phone number alternative to Google Voice offering unlimited free calling and texting in the US and Canada. Since it works on a PC, iPhone, Android, and iPad, you can switch between devices while working on the go. You can use your existing SIM card with their plans or get a free SIM card if you sign up for their data plans. Their monthly plan costs $35.99 per month for 20 GB of high-speed data, then unlimited 2G speeds. 

While TextNow may be free, it’s not built for small business owners. You won’t be able to share your TextNow number with your team, manage your customer relationships with a CRM, or build call flows that suit your business.

Google Voice pros and cons

When you’re just launching a small business or a startup, it might make sense to use Google Voice’s free plan since your expenses are likely tight. But as your business grows, you might notice some limitations to the free and even some paid tiers of Voice. Let’s take an objective look:

Pros

• Free inbound/outbound calls to the US and Canada
• Seamless integration with Google products like Google Calendar and Google Meet
• Text messaging only for US customers

Cons

• Missing key business phone features like shared numbers, third-party integrations, and auto-replies
• Texting is only available for US users
• You can’t sign up for the free version of Google Voice outside the US
• Google doesn’t offer customer support for Google Voice, and many users report poor call quality
• No way to change the caller ID name

Depending on your business needs, Google Voice’s strengths may not outweigh the limitations. Get the full breakdown of Google Voice pros and cons.

Should you still use Google Voice?

Budget-conscious teams already subscribed to Google Workspace may want to use Google Voice, which starts at $10 per user per month. 

Once you factor in the required $7 Workspace subscription, though, it isn’t cheaper than alternatives. For instance, Quo starts at $15 per user per month — and includes features like call recording, auto-replies, and shared numbers.

If you’re still on the fence, looking at past users’ experiences can tip the scales: 

“Wasn’t able to do many “enhanced” things like keeping a text unread, or having auto-responses setup, etc. Worked great for just a small family business, but once we started to grow, we just needed something more robust.” — G2 Review

Another G2 user said, “Customer support is not up to par, the number of features is lacking compared to modern VoIP providers.”

Ready to make the switch? Keep reading as we explain how.  

How to switch from Google Voice to another provider

It only takes a few minutes to port your number from Google Voice to another VoIP provider. Keep in mind that if you’re using the free version of Google Voice, Google charges a one-time $3 fee to transfer your number anywhere else.

Follow these steps to port your number out of Google Voice:

1. Visit google.com/voice/unlock and sign in to your Google account.
2. Click Unlock my number below the Google Voice number you want to port. If you have multiple numbers, select the correct one from the dropdown menu first.
3. Pay the $3 unlock fee. After payment, the Number Porting status should show “Unlocked”.
4. Once your number is unlocked, contact your new provider to initiate the port. You’ll need to provide your Google Voice number and account information.
5. Complete your new provider’s porting process. Port completion typically takes 3-5 business days.

When you switch to Quo, you’ll get a seven-day free trial and dedicated support to complete your port.

Methodology: How we selected alternatives to Google Voice

We tested over 15 business phone systems to find the best Google Voice alternatives. Our evaluation focused on: 

• Call quality and reliability: We made test calls and reviewed user reports on audio clarity, dropped calls, and service uptime across different providers.
• Setup and onboarding: We assessed how easy it was to create an account, port numbers, and get teams up and running. We ruled out options with a lengthy onboarding process. 
• Mobile and desktop experience: Calling and texting across devices are table stakes for VoIP solutions. We tested out how providers’ apps worked across iOS, Android, Windows, and Mac.
• Advanced features for calling and texting: We compared capabilities like AI voice agents, CRM integrations, call routing, voicemail transcription, and team collaboration tools. We prioritized modern platforms with tools like call transcriptions and summaries. 
• Cost-to-value ratio: We looked at pricing tiers, per-user costs, included features, and add-ons to see which providers offer the best value. 
• Reviews from real users: We analyzed customer feedback across review platforms to identify common strengths, recurring issues, and overall satisfaction. 

The best alternatives included both paid and free options that addressed Google Voice’s key limitations.

How to choose the best Google Voice alternative

https://www.youtube.com/watch?v=nY3DxwDRgeM

Not sure how to choose the right Google Voice alternative? Here’s what you should look for:

1. Features: Google Voice might make you think that VoIP phone systems only offer a limited number of features. Modern business phone systems provide several features that help teams build better customer relationships. Look for alternatives that provide 24/7 AI agents to answer calls, third-party CRM integrations to keep track of customer details, contact personalization, and more.  
2. Budget: Choose an alternative that includes the features you’re looking for in its plans and doesn’t force you to upgrade with multiple add-ons. Prioritize providers that offer per-user pricing so that your phone system can scale with you. 
3. Integrations: With multiple apps to run your business, you need to invest in integrations to avoid siloing your conversation data. Google Voice doesn’t integrate with third-party providers, but alternatives do. Choose a provider that has many ways to integrate with your stack. This includes direct integrations, connections via tools like Zapier and Make, and custom integrations with an API.
4. Reliability: You can’t afford for your business phone to go down, and neither can your customers. Prioritize business phone providers that show consistent service uptime.
5. Ease of use: Switching to a new VoIP phone solution can be stressful and distracting for your team. Choose a Google Voice replacement that’s easy to set up and use. Prioritize providers that offer apps on every platform so that your team can use their existing devices to communicate with customers. 
6. Support: Look at a provider’s ratings and reviews before deciding whether to try them out. Search for reviews related to their customer support. If your business phone isn’t working, you need to know how quickly your provider will be able to fix it.

Quo: The best alternative to Google Voice

Quo is a business phone built specifically for startups and scaling businesses. Unlike Google Voice and most of its competitors, Quo offers all the key features a business phone needs — with no hidden fees and starting at just $15 per user per month. Quo also has a sleek user interface and dedicated customer support to make your experience 10 times better.

Ready to make the switch? You can start calling and texting with Quo today.

Sign up for a free trial in under a minute.

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