Support
Discover an easy-to-use phone platform with all the organization, automation, and collaboration tools your team needs to be successful.
Work together in a shared inbox that lets you review texts, voice messages, and calls in a single view.
A flexible phone system with smart automation to complement your workflow.
Provision phone numbers, track activity, and connect to your CRM.
We switched to OpenPhone from RingCentral to work remotely without missing any calls. It allows us to have better customer service levels, quicker responses as anyone can respond to customers in real-time while traveling.
Amira Harris
President, Aisle Travel
Shared support number
Easily manage inbound from a single line
US-based numbers
Perfect for global teams
Custom ring order
Round-robin calls and manage points of contact
AI call transcripts and summaries
Never miss a detail
IVR
Help callers get in touch with the right person
Call recordings and activity reporting
Have better oversight of team activity
Collaborative
A shared support inbox allows you to view your team's interactions with contacts and collaborate on them together.
Send teammates private notes to collaborate on problems and find solutions before replying to emails.
Hand-off calls with context using warm transfer and transfer with a note.
Customizable
Respond faster with saved replies that you can quickly personalize before hitting send.
Use ring order to customize how incoming call notifications are handled and minimize missed calls.
Organize sales leads with custom tags to manage your inbox at scale.
Configure a menu for callers to self-serve information and connect them with the right person.
Easy to manage
Easily onboard your team to OpenPhone and adjust their permissions whenever you need to.
Listen to call recordings, review text exchanges, and leave comments to help your team improve.
See team activity and performance over time.
Connect OpenPhone with your favorite tools to help sync contacts, track conversations, and analyze calls.
With an average 4.7 stars and over 2000+ reviews, OpenPhone is the #1 business phone in customer satisfaction on G2.
Discover more solutions where OpenPhone is the top choice.
Join thousands of teams already using OpenPhone to reduce resolution times and build important customer relationships.