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Top business phone system for Rochester, NY
Find out why Quo is the top-rated VoIP phone system by professionals in Rochester, NY
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Top business phone system for Rochester, NY
Find out why Quo is the top-rated VoIP phone system by professionals in Rochester, NY
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Top business phone system for Rochester, NY
Find out why Quo is the top-rated VoIP phone system by professionals in Rochester, NY
Trusted by over 90,000 businesses
"Highest Satisfaction" business phone system (VoIP), rated by 3,000+ reviews G2
Providing the Rochester region with modern business phone solutions
From Brighton to Hilton and Ontario, Quo is committed to providing top-tier VoIP services that keep your business connected.
- Brighton, New York
- Irondequoit, New York
- North Gates, New York
- Greece, New York
- Pittsford, New York
- East Rochester, New York
- Fairport, New York
- Spencerport, New York
- Webster, New York
- Scottsville, New York
- Hilton, New York
- Churchville, New York
- Honeoye Falls, New York
- Victor, New York
- Clarkson, New York
- Brockport, New York
- Macedon, New York
- Bergen, New York
- Lima, New York
- Caledonia, New York
- Ontario, New York
It allows us to have better customer service levels
We switched to Quo from RingCentral during the COVID-19 pandemic since it allowed us to work remotely without missing any calls. It allows us to have better customer service levels, quicker responses as anyone can respond to customers in real-time while traveling.
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Amira Harris
President and Owner, Aisle Travel
The business phone system for Rochester
Why Rochester business owners prefer Quo
Choose a local Rochester phone number or bring your own
Get US, Canadian, or North American toll-free numbers instantly.
Set up multiple numbers to support different teams and locations. And as your business grows, add or remove numbers to accommodate.
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Establish your Rochester business phone presence with Quo
Every phone number has its own inbox, which lets you keep conversations organized by contact or location.
Configure each number separately, depending on your team's needs. Set business hours. Transfer calls. Add multiple people to the same call.
Build customer relationships at scale
Ensure your team never misses an important call or message. Share numbers let your team split responsibility for incoming calls and texts. For managers, you can easily see who said what and coach as needed.
Mention your teammates in private notes associated with individual contacts to collaborate on communications and how to manage each customer.
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Work as a team to solve problems
Share context and solve issues by tagging teammates in internal threads (not visible to customers).
Give everyone on your team the full picture when talking to customers by adding custom notes to contact cards.
Use AI to work more efficiently
Respond quicker with AI-suggested message responses.
Easily reference specific information from a recorded call with call transcripts broken down by speakers.
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Streamline workflows with integrations
Automate repeat workflows in just a few clicks by connecting Quo to an ecosystem of third-party tools.
Gain insights into your business by connecting your phone system to the tools your team already uses.
Drop everything into your CRM
Connect Quo with your favorite tools to help sync contacts, track conversations, and analyze calls.
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Transparent pricing for all Rochester businesses
Try risk-free for 7 days. Cancel anytime.
Starter
The essentials to get you and your team up and running
$
19
Per user/per month
All plans include:
One new or ported phone number (local or toll-free) per user
Calling and messaging to US and Canadian numbers*
Voicemail transcripts
OpenPhone API
Email ticket support
Sona AI agent
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Credits are the currency used to access Sona’s calling features
1 Call = 100 credits
1 Call = 100 credits
1,000 free automation credits included
1 Call = 100 credits
Business
For businesses looking for more call handling and automation features
$
33
Per user/per month
Everything from Starter, plus:
AI call summaries and transcripts
Group calling
Custom ring orders
Call transfers
HubSpot and Salesforce integrations
Phone menus
Analytics and reporting
Auto call recording
Live chat support
Credits are the currency used to access Sona’s calling features
1 Call = 100 credits
1 Call = 100 credits
1,000 free automation credits included
1 Call = 100 credits
Scale
Boost team efficiency with advanced automations and AI support
$
47
Per user/per month
Everything from Business, plus:
AI call tags
Dedicated onboarding support
Priority live chat and email ticket support
Credits are the currency used to access Sona’s calling features
1 Call = 100 credits
1 Call = 100 credits
1,000 free automation credits included
1 Call = 100 credits
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1,000 free automation credits (10 calls) included on every Quo plan
Tier 1
$0 /mo
Tier 2
$25 /mo
Tier 3
$49 /mo
Tier 4
$99 /mo
Tier 5
$199 /mo
Included Credits
1 Call = 100 credits
1,000 (10 calls)
4,000 (40 calls)
10,000 (100 calls)
25,000 (250 calls)
60,000 (600 calls)
Overage rate per call
$0.01
$0.0075
$0.0065
$0.0055
$0.0045
Price
Included Credits
1 Call = 100 credits
Price
Tier 1
$0 /mo
1,000
(10 calls)
$0.01
Tier 2
$25 /mo
4,000
(40 calls)
$0.0075
Tier 3
$49 /mo
10,000
(100 calls)
$0.0065
Tier 4
$99 /mo
25,000
(100 calls)
$0.0055
Tier 5
$199 /mo
60,000
(100 calls)
$0.0045
Starter
Save $48/year
The essentials to get you and your team up and running
$
15
Per user/per month
Billed annually at $180
All plans include:
One new or ported phone number (local or toll-free) per user
Calling and messaging to US and Canadian numbers*
Voicemail transcripts
Quo API
Email ticket support
Sona AI agent
Credits are the currency used to access Sona’s calling features
1 Call = 100 credits
1 Call = 100 credits
1,000 free automation credits included
1 Call = 100 credits
Business
For businesses looking for more call handling and automation features
$
23
Per user/per month
Billed annually at $276
Everything from Starter, plus:
AI call summaries and transcripts
Group calling
Custom ring orders
Call transfers
HubSpot and Salesforce integrations
Phone menus
Analytics and reporting
Auto call recording
Live chat support
Credits are the currency used to access Sona’s calling features
1 Call = 100 credits
1 Call = 100 credits
1,000 free automation credits included
1 Call = 100 credits
Scale
Save $144/year
Boost team efficiency with advanced automations and AI support
$
35
Per user/per month
Billed annually at $420
Everything from Business, plus:
AI call tags
Dedicated onboarding support
Priority live chat and email ticket support
Credits are the currency used to access Sona’s calling features
1 Call = 100 credits
1 Call = 100 credits
1,000 free automation credits included
1 Call = 100 credits
1,000 free automation credits (10 calls) included on every Quo plan
Tier 1
$0 /mo
Tier 2
$25 /mo
Tier 3
$49 /mo
Tier 4
$99 /mo
Tier 5
$199 /mo
Included Credits
1 Call = 100 credits
1,000 (10 calls)
4,000 (40 calls)
10,000 (100 calls)
25,000 (250 calls)
60,000 (600 calls)
Overage rate per call
$1.00
$0.75
$0.65
$0.55
$0.45
Price
Included Credits
1 Call = 100 credits
Price
Tier 1
$0 /mo
1,000
(10 calls)
$0.01
Tier 2
$25 /mo
4,000
(40 calls)
$0.0075
Tier 3
$49 /mo
10,000
(100 calls)
$0.0065
Tier 4
$99 /mo
25,000
(100 calls)
$0.0055
Tier 5
$199 /mo
60,000
(100 calls)
$0.0045
All prices in USD
Applicable taxes and fees added at checkout
Set up for Rochester business phone in minutes
Claim a Rochester number or bring your own
Get local or toll-free North American phone numbers or port existing ones for free.
Install the app or use from your browser
Use Quo across all your devices to stay connected. Quo is available on Mac, Windows, iOS, Android, and on the web.
Invite your contacts and team
Import contacts and add teammates to your phone system.
That's it! Start calling and texting
Try Quo free for 7 days - no commitment necessary.
Never miss a call with Sona
Sona is an AI agent that answers calls 24/7 so you never lose an opportunity — even when you're busy or after hours.
Your always-on answering agent
You decide how Sona responds. Based on each caller’s intent, it can answer questions, capture details, or transfer to your team. No call ever hits a dead-end.
Learn more →
Call summaries & details
Captures key call information for seamless team handoff.
An expert on your business
Sona gives tailored answers based on your business information.
Effortless oversight
Decide when and how Sona answers calls based on your preferences.
Explore by industry
See how Sona’s AI answering service can help you grow your business
Frequently asked questions
Can’t find the answer here? Check out our Resource Center.
How much does a Rochester, NY phone number cost?
Rochester phone numbers vary based on the VoIP provider. With Quo, plans start at $15 per user per month and come with a free number. Additional numbers cost $5 per month.
What area codes are available in Rochester, NY?
Rochester available area codes are 585.
Is it possible to retain my current business number for Rochester when transitioning to Quo?
Yes, you can keep your Rochester business number by porting it over for free on Quo?
What kind of numbers can I get with Quo?
You can get local US and Canadian numbers across every state and province, other than Alaska. We also offer North American toll-free numbers in 833, 844, 855, 866, 877, and 888 prefixes.
What third-party integrations are available with Quo?
Quo has over 5,000 integrations with third-party apps, including Salesforce, Zapier, HubSpot, Webhooks, and more.
Which devices and platforms are compatible with Quo?
Quo is accessible across multiple platforms including Mac, Windows, iOS, Android, and the web.
Is it necessary to reside in Rochester in order to purchase a phone number from Rochester?
No, the great thing about a virtual phone system is that you can purchase a Rochester phone number from any location.
Does Quo offer a free trial for phone service in Rochester?
With Quo, you get a seven-day free trial, giving your team a chance to experience the platform.
Can I get a Rochester phone number from abroad?
Yes, you can get local phone numbers for Rochester area code on top of your personal number with Quo? You can then use an internet connection to take and receive calls from this number from anywhere. Keep in mind that you'll have to provide business tax information if you're based outside of the US and wish to text using a virtual phone service.
Quo for Rochester small businesses
Join thousands of businesses already using Quo to communicate better with their customers.
