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Top business phone system for Rochester, NY

Find out why OpenPhone is the top-rated VoIP phone system by professionals in Rochester, NY

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Top business phone system for Rochester, NY

Find out why OpenPhone is the top-rated VoIP phone system by professionals in Rochester, NY

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Top business phone system for Rochester, NY

Find out why OpenPhone is the top-rated VoIP phone system by professionals in Rochester, NY

Trusted by over 38,000 businesses
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1,800+
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Providing the Rochester region with modern business phone solutions

From Brighton to Hilton and Ontario, OpenPhone is committed to providing top-tier VoIP services that keep your business connected.

  • Brighton, New York
  • Irondequoit, New York
  • North Gates, New York
  • Greece, New York
  • Pittsford, New York
  • East Rochester, New York
  • Fairport, New York
  • Spencerport, New York
  • Webster, New York
  • Scottsville, New York
  • Hilton, New York
  • Churchville, New York
  • Honeoye Falls, New York
  • Victor, New York
  • Clarkson, New York
  • Brockport, New York
  • Macedon, New York
  • Bergen, New York
  • Lima, New York
  • Caledonia, New York
  • Ontario, New York
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It allows us to have better customer service levels

We switched to OpenPhone from RingCentral during the COVID-19 pandemic since it allowed us to work remotely without missing any calls. It allows us to have better customer service levels, quicker responses as anyone can respond to customers in real-time while traveling.

Amira Harris

Amira Harris

President and Owner, Aisle Travel

The business phone system for Rochester

Why Rochester business owners prefer OpenPhone

Choose a local Rochester phone number or bring your own

Get US, Canadian, or North American toll-free numbers instantly.

Set up multiple numbers to support different teams and locations. And as your business grows, add or remove numbers to accommodate.

openphone dashboard
openphone dashboard
Establish your Rochester business phone presence with OpenPhone

Every phone number has its own inbox, which lets you keep conversations organized by contact or location.

Configure each number separately, depending on your team’s needs. Set business hours. Transfer calls. Add multiple people to the same call.

Build customer relationships at scale

Ensure your team never misses an important call or message. Share numbers let your team split responsibility for incoming calls and texts. For managers, you can easily see who said what and coach as needed.

Mention your teammates in private notes associated with individual contacts to collaborate on communications and how to manage each customer.

openphone dashboard
Work as a team to solve problems

Share context and solve issues by tagging teammates in internal threads (not visible to customers).

Give everyone on your team the full picture when talking to customers by adding custom notes to contact cards.

Use AI to work more efficiently

Respond quicker with AI-suggested message responses.

Easily reference specific information from a recorded call with call transcripts broken down by speakers.

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Streamline workflows with integrations

Automate repeat workflows in just a few clicks by connecting OpenPhone to an ecosystem of third-party tools.

Gain insights into your business by connecting your phone system to the tools your team already uses.

Drop everything into your CRM

Connect OpenPhone with your favorite tools to help sync contacts, track conversations, and analyze calls.

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Transparent pricing for all Rochester businesses

Try risk-free for 7 days. Cancel anytime.

Most popular

Starter

The essentials to get you and your team up and running

$

19

Per user/per month


All plans include:

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One new local or toll-free phone number per user
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Calling and messaging to US and Canadian numbers*
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Voicemail transcripts
Enterprise

For organizations with more complex requirements

Let’s talk

Everything from Business, plus:

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Custom contract and pricing
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Dedicated account manager
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Priority support
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Audit log

Most popular

Starter
21% off

The essentials to get you and your team up and running

$

15

Per user/per month
Billed annually at $180

All plans include:

check
One new local or toll-free phone number per user
check
Calling and messaging to US and Canadian numbers*
check
Voicemail transcripts
Enterprise

For organizations with more complex requirements

Let’s talk

Everything from Business, plus:

check
Custom contract and pricing
check
Dedicated account manager
check
Priority support
check
Audit log
All prices in USD
*Subject to our Fair Usage Policy

Set up for Rochester business phone in minutes

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Claim a Rochester number or bring your own

Get local or toll-free North American phone numbers or port existing ones for free.

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Install the app or use from your browser

Use OpenPhone across all your devices to stay connected. OpenPhone is available on Mac, Windows, iOS, Android, and on the web.

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Invite your contacts and team

Import contacts and add teammates to your phone system.

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That's it! Start calling and texting

Try OpenPhone free for 7 days - no commitment necessary.

Frequently asked questions

Can’t find the answer here? Check out our Help Center.

How much does a Rochester, NY phone number cost?
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Rochester phone numbers vary based on the VoIP provider. With OpenPhone, plans start at $15 per user per month and come with a free number. Additional numbers cost $5 per month.

What area codes are available in Rochester, NY?
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Rochester available area codes are 585.

Is it possible to retain my current business number for Rochester when transitioning to OpenPhone?
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Yes, you can keep your Rochester business number by porting it over for free on OpenPhone.

What kind of numbers can I get with OpenPhone?
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You can get local US and Canadian numbers across every state and province, other than Alaska. We also offer North American toll-free numbers in 833, 844, 855, 866, 877, and 888 prefixes.

What third-party integrations are available with OpenPhone?
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OpenPhone has over 5,000 integrations with third-party apps, including Salesforce, Zapier, HubSpot, Webhooks, and more.

Which devices and platforms are compatible with OpenPhone?
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OpenPhone is accessible across multiple platforms including Mac, Windows, iOS, Android, and the web.

Is it necessary to reside in Rochester in order to purchase a phone number from Rochester?
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No, the great thing about a virtual phone system is that you can purchase a Rochester phone number from any location.

Does OpenPhone offer a free trial for phone service in Rochester?
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With OpenPhone, you get a seven-day free trial, giving your team a chance to experience the platform.

Can I get a Rochester phone number from abroad?
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Yes, you can get local phone numbers for Rochester area code on top of your personal number with OpenPhone. You can then use an internet connection to take and receive calls from this number from anywhere. Keep in mind that you'll have to provide business tax information if you're based outside of the US and wish to text using a virtual phone service.

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OpenPhone for Rochester small businesses

Join thousands of businesses already using OpenPhone to communicate better with their customers.