Three-way calling

Easily dial and add a third person with OpenPhone's three-way calling features.

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What is three-way calling?

Three-way calling, sometimes known as a conference call, is a telecommunication feature that enables you to add an additional person to an ongoing call.

With this feature, you can initiate a second call and then merge it with the existing call, allowing all three participants to communicate with each other seamlessly.

Benefits of three-way calling

Close more deals and boost revenue

Bring in a product expert to answer questions and overcome objections, helping you to close deals faster and increase revenue.

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Improve your customer service

Quickly connect customers with the right team member and transfer customers to a specific teammate to resolve their issues more efficiently.

Eliminate miscommunication

Stay on the same page and reduce the risk of misunderstandings by allowing all parties to be on any call.

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Record your calls

Quickly reference recordings in context with the rest of a conversation using OpenPhone.

Why use OpenPhone for three-way calls?

Here are other key reasons thousands of businesses use OpenPhone to communicate more efficiently to the rest of the world.

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Set up in minutes

With OpenPhone's web, desktop, and mobile apps, you can start making 3-way calls and collaborating with multiple parties in just a few minutes.

Delight your customers

Collaborate with your team in real-time alongside incoming calls or messages, helping you build stronger connections with your customers.

Get more bang for your buck

Pay a fraction of what’d you spend on traditional business phone solutions or bundled carrier plans with OpenPhone's three-way calling feature.

Catch up on conversations faster

Quickly review past conversations with a contact, including call recordings, texts, and voicemail transcripts, all in one place.

Go beyond three-way calls

Shared numbers

Split responsibility for incoming calls and work together from a shared inbox. With shared numbers, your team can even be on separate calls at the same time.

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Auto attendant

Don't worry about having to transfer most of your calls. Let your customers dial menu options or use interactive voice responses (IVR) to reach specific teammates or departments. Learn more about OpenPhone's auto-attendant feature.

How to start a 3-way call through OpenPhone

It only takes five steps to initiate a 3-way call through OpenPhone.

1. Start with a free trial of OpenPhone.

2. Launch the OpenPhone web or desktop app.

3. Initiate a call with one of your contacts.

4. Add a third-party participant by clicking the + button in the top right corner of the active call screen.

5. Select and add the participant to your active first call.

You can also easily initiate a three-way call from the iPhone or Android app.

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No hidden fees

Find out how much you’re investing in your business phone solution upfront on our pricing page.

Frequently asked questions

Can’t find the answer here? Check out our Help Center.

What would happen if one of the participants suddenly hung up or ended a three-way conversation?
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The remaining two participants would still be connected and able to continue their conversation without the participant who left the call.

Who can I initiate a 3-way call with?
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You can initiate a 3-way call with any member of your team, as well as any external phone number. You will need to have the intended participant’s number before initiating the call

Is three-way calling available on all OpenPhone plans?
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Group calling is included in OpenPhone’s Business plan.

Can I initiate a three-way call on OpenPhone from any device?
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You can start a three-way call from any computer, iOS, or Android device.

Do all participants need to have an OpenPhone account to join a three-way call?
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No, all you need to do is add them to an active call.

Can I record a three-way call on OpenPhone?
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Yes, once all participants have joined the call you can begin recording.

Ready to improve your team's communication?

Join thousands of businesses already using OpenPhone to communicate better with their customers.