Call log & history on autopilot

Automatically log all your team’s calls and texts —  and build better relationships — with Quo.

Trusted by over 90,000 businesses
"Highest Satisfaction" business phone system (VoIP), rated by 3,000+ reviews G2
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Save time following up on missed calls

View call logs and history with OpenPhone
Get all the context you need

See all your call logs, with caller, status, and call recording data at a glance

Filter calls by what matters to you

Use our call log filters to see which calls you missed, when someone left a voicemail, and more

Review specific calls with your entire conversation history

Quo can automatically generate call transcripts and summaries.

Easily manage calls logs in Quo

Review dozens of calls in minutes

We’re not kidding. With Quo's AI call summaries and transcriptions, you can quickly get up to speed on your team’s conversations.

missed calls internal threads from OpenPhone

Discuss post-call action items with your team

Quo call logs aren’t static. Start an internal thread with a teammate to get moving on time-sensitive tasks.

Automatically log calls in your CRM

Tired of manually logging your interactions with prospects? Automatically log calls, texts, and voice messages with Quo's CRM integrations.

add spammers to blocklist using OpenPhone

Get started with OpenPhone in four simple steps

  • Start with a free trial of Quo.
  • Launch the Quo web, desktop, or mobile app.
  • Import contacts and add teammates to your account.
  • Start taking calls and viewing your call logs immediately.
A phone call is displayed on a screen.A conversation between two people on a messaging app.

Why thousands of teams choose Quo

Here are a few other key reasons growing businesses around the world use Quo.

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Get as many numbers as your team needs

Give every department their own number or automatically route calls from a main office line. Each user comes with one free number. Choose from local numbers (US or Canadian) with specific area codes and toll-free numbers for a nationwide presence.  Easily scale your business phone system as you add more people to the team — additional phone numbers cost just $5 per month. 

Bring your team together in one place

Collaborate with ease in Quo. Split responsibility for incoming calls and messages with shared numbers. Tackle issues and work on customer support responses together in real time with internal threads. Always know who’s in the loop and has seen a call or message with inbox viewers

Follow up faster

No more hunting for follow-up tasks or action items. With a single unified inbox view, see exactly what customers said, when they said it. And with AI-powered call summaries and transcriptions, you always have a searchable written record of your conversations. 

Personalize every call instantly 

Save time on call personalization with Quo. Use custom contact properties and contact notes to save critical details about your customers. Anyone on your team can use them to provide consistently great service. 

Deliver a better customer experience

Make every call flow seamlessly with Quo's call handling features. Customize your caller ID so customers recognize your calls when you make them. Design custom ring groups to manage high inbound call volumes. Guide customers to the right department with phone menus. Set business hours to provide custom voicemail greetings, auto-replies, or after hours call forwarding. 

Need to connect a customer with someone else on a live call? With warm transfers, you can give them a heads up before transferring the call. Or add a team member to your existing call with group calling.

Call and text from any device

Quo goes where your team goes. Use our desktop apps on Mac or Windows, our mobile apps on iOS and Android, or our browser app for any other device type. All you need is an Internet connection. 

“Instead of someone having to recollect the call that happened at two in the morning, the person who wasn’t on call can go back and listen to the phone call recording and get filled in on exactly what happened. It allows for the team to be a lot more cohesive and efficient."

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Jessie Grant

Director of Development & Operations at Cornerstone Caregiving
No hidden fees

Find out how much you’re investing in your business phone solution upfront on our pricing page.

Frequently asked questions

Can’t find the answer here? Check out our Help Center.

What is call logging?
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Call logging is the process of recording details about telephone calls. These call details include:

  1. Caller information: their name and phone number
  2. Recipient information: their name and phone number
  3. Date and time of the call
  4. Call duration
  5. Call status: answered, dropped, or went to voicemail
  6. Call type: incoming, outgoing, or missed
  7. Call recording
Is there an app for call logs?
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Every business phone solution logs calls that take place on their platform, so you don’t need to look for a dedicated call logging app or use a call log template

Quo offers automatic call logging functionality and makes it easy to review call data for small businesses. One advantage Quo has over other VoIP phone providers is its native CRM integrations with HubSpot and Salesforce. Your call logs will automatically sync to your CRM, saving your team hours of manual logging and tracking. 

Can I download my call logs?
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Yes, you can download your call logs from your Quo account. Here’s how:

  1. From your workspace menu, select Settings and General.
  2. At the bottom of the Workspace settings section, find the Export your data section. You'll see the list of three types of call data you can export: contacts, call logs, and message logs.
  3. Check the box for each type of data you want to export.
  4. Below the checkboxes, click Export data.

Some things to keep in mind about exporting your call log data:

  1. You must be the workspace owner to export data for your workspace.
  2. Call recordings and transcripts are not included in the data export.
  3. Exported data will be emailed as a .csv file.

Learn more about how to export your call logs from Quo.

What filter options are available with call logs in Quo? 
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You can filter your Quo call activity by:

  1. Call status: Open, Ended, Unresponded, and Missed calls
  2. Direction: Incoming and Outgoing calls
  3. Date: When a call was logged in your workspace
  4. Team member: Whoever took the call
How long does Quo store call logs? 
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Quo stores call logs indefinitely unless an Quo customer requests for it to be deleted. When you delete your Quo account, your call logs will also be deleted. 

Additionally, our partner carriers hold onto message data for up to 13 months unless we ask them to delete it.

Ready to improve your team's communication?

Join thousands of businesses already using Quo to communicate better with their customers.