For many professionals, fielding 20 business calls in a day is a breeze. But if only one of those phone calls is actually meant for you, you may spend more time routing calls than actually helping customers. As your call volume grows, justifying these “small” interruptions can become a big efficiency issue. The answer: Automate your call routing with a phone menu.
In this guide, we’ll explain the importance of a phone menu for small businesses, and how you can set one up in minutes.
Emily is a freelance business and marketing writer based in the desert, though her writing is anything but dry. Her passion is writing compelling, human-friendly content that helps growing businesses perform better.