RingCentral is a legacy business phone system from the 90s. OpenPhone offers a platform that can sustainably grow with your business.
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We reached out to customers who switched from RingCentral to OpenPhone to find out why. Here's what they had to say:
"We switched to OpenPhone from RingCentral during the COVID-19 pandemic since it allowed us to work remotely without missing any calls. It allows us to have better customer service levels, quicker responses as anyone can respond to customers in real-time while traveling."
Amira Harris
President and Owner @ Aisle Travel
"I suffered all sorts of headaches for over 15 years using RingCentral, Grasshopper, and other VOIP providers. I am beyond amazed at the quality and service provided by OpenPhone. I couldn't recommend OpenPhone more — which is why my clients are also switching over to OpenPhone."
Brent Hohlweg
Founder @ Supersonic Sites
"I switched from RingCentral to OpenPhone for way better pricing, way better customer service, and a phone system that is always improving its functionality to better serve its customers."
Bob Richey
Owner @ Party Magic Entertainment
Professionals at the world's leading companies choose OpenPhone for their communications
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Send as many texts as you need
RingCentral's base plan only offers 25 texts/user/month. OpenPhone provides free SMS and MMS to the US and Canada.
Call worry-free with OpenPhone
RingCentral caps toll-free calls at 100 minutes.
With OpenPhone, you don't have limits on toll-free calls.
No file storage limits
Call recordings and other files expire after 90 days unless you upgrade with RingCentral. Unlimited file storage comes standard on every OpenPhone plan.
Get a unified view of all your communications
OpenPhone lets you view your customer calls, texts, recordings, and more, in one place.
RingCentral siloes all these interactions, making it harder for your team to get essential context.
See how OpenPhone stacks up against RingCentral.
Features
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RingCentral
Starting price per month
$15 per user
$20 per user
Local and toll-free numbers
Toll-free numbers capped at 100 minutes per month in base plan
SMS and MMS messaging
SMS messages capped at 25 per user per month in base plan
Unlimited data storage
AI message responses
Requires upgrade
G2 Rating
4.7/5
4.0/5
Give your workflow a boost with OpenPhone AI.
OpenPhone AI automatically summarizes calls, then intelligently suggests next steps.
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Read conversations in detail and quickly find information with time-stamped call transcripts.
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Easily add new contacts with suggestions based on call and voicemail transcripts.
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Claim a number or bring your own
Get local or toll-free North American phone numbers or port existing ones for free.
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Install the app or use on the web
Use OpenPhone across all your devices to stay connected.
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That's it! Start calling and texting
Try OpenPhone free for 7 days — no commitment necessary.
You can bring your RingCentral number with you to OpenPhone. For free.
Leave the heavy lifting to us
All you need to do is submit your request in the OpenPhone app. We handle the rest. Learn more about the porting process here.
No service downtime
Your existing number works with RingCentral until the port date then switches to OpenPhone.
Try OpenPhone first
Before porting your number over, try out OpenPhone for free with a temporary number.
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Our support team is here to help you
Whether its questions about the product or feature requests, we love hearing from you. Our team releases new features every 2-3 weeks based on your feedback.
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The top-rated platform on G2
OpenPhone is the #1 rated business phone in customer satisfaction on G2 based on over 1,000 reviews.
Fast and simple setup
Start calling and texting in minutes with a free trial. Adding team members and configuring your phone is easy.
Can’t find the answer here? Check out our Resource Center.
OpenPhone is a more affordable option compared to RingCentral. OpenPhone starts at $15 per user per month, while RingCentral starts at $20 per user per month.
Additionally, RingCentral has limits on toll-free calling minutes, business SMS and MMS, and file storage, in its base plan, which means you might have to bear additional costs if you exceed those limits but want to continue using these features. Otherwise, you may have to upgrade to a higher plan.
OpenPhone has both monthly and annual plans available to customers. Once you sign up for an OpenPhone, you’re free to cancel at any time.
RingCentral, on the other hand, has fixed-year contracts that may be difficult to terminate without paying additional fees.
You can send texts with OpenPhone in 2-5 business days. You’ll need to register your business number for A2P 10DLC compliance before you can get started sending texts.
A2P 10DLC registration is a requirement pushed for by the large US cell carriers in order to text local US numbers.
OpenPhone is better than RingCentral for most small and medium businesses. However, there are a few scenarios where RingCentral may be a better option.
See for yourself why thousands of businesses use OpenPhone.
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OpenPhone was issued a successful SOC 2 report and is actively monitored by Vanta.