Vonage serves consumers and companies without focusing on either. Say hello to the modern business platform, OpenPhone.
Hundreds of customers shared with us why they moved from Vonage to OpenPhone. Here are a few answers.
"Vonage packed a lot of unnecessary features that most of the time didn’t work. I missed a lot of calls that didn’t come through to my phone. For all the aggravation, Vonage was not worth its hefty price tag — not to mention finding hidden fees on every billing cycle. OpenPhone is so easy to use! I haven’t looked back since."
Melissa Hughes
Principal/Owner @ Halogen Design Lab
"After many years with Vonage, I was happy to finally find a modern solution for my business phone needs. OpenPhone's user interface, the ease of setting a new number up, and porting the numbers from other providers made the experience seamless. OpenPhone continues to be a super reliable system. Also, their pricing is extremely affordable for any small business or sole proprietor. Highly recommended!"
Dmitry Grafov
Founder @ SNTZR Inc.
Professionals at the world's leading companies choose OpenPhone for their communications
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See how OpenPhone stacks up against Vonage.
Features
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Vonage
Price per month
$13 per user
$19.99 per line
Unlimited calling
Unlimited SMS texts to US & Canada
Additional fees apply for Canada
Picture messaging (MMS)
Voicemail to text
$4.99/mo per extension
Set business hours
Extensions
$14.99/mo per extension
Number porting
Call recording
$49.99 per month
Shared phone numbers
Group text messaging
Dedicated business address book
Block numbers
IVR (phone menu) with extensions
Requires Premium plan
Requires API
Fax
Requires upgrade
Auto-replies
Snippets
Slack integration
Gmail integration
Zapier integration
CRM integration
iOS and Android apps
Web-based apps
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Flexible pricing
OpenPhone offers transparent pricing with no minimum annual contract.
Built for growing companies
OpenPhone scales with your business, making it easy to add additional numbers and teammates.
Use anytime, anywhere
OpenPhone works wherever you go — all you need is an Internet connection.
Need to record your calls for quality or compliance?
Vonage charges $49.99 per month for call recordings, but it's included with all of our plans.
Record calls automatically
Turn on auto-recording in OpenPhone to never forget to record a call again.
Store and share call recordings with your team
Get feedback from your manager or automatically push call recordings to another service using Zapier ⚡
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Get the full picture
Send and receive MMS messages so you can show thanks with GIFs or troubleshoot with screenshots.
Enjoy work/life balance
Relax — calls after hours go straight to voicemail. Compared to Vonage, you won't pay $4.99 per extension each month for voicemail transcripts.
Work together seamlessly
Direct message teammates and use notes to share updates associated with a business contact.
A shared inbox for calls and texts
Set up shared numbers for your support or sales team to let multiple people call and text from the same phone number 🔥
See what's happening
Get clear visibility into who's on a call or who sent a specific message.
The line is never "busy"
Your team can place calls from the same shared number at the same time.
Want to move your number from Vonage (or another provider) to OpenPhone? We can port it over for free.
Leave the work to us
Submit your porting request in the OpenPhone app and we'll handle everything from there. We outline the process here.
No service blackouts
Your phone number will work with Vonage until the port date. Then it's on OpenPhone moving forward.
No surprises
Since OpenPhone offers a free trial, we recommend trying out the platform with a temporary number before completing your port request.
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Ask us anything: We're here for you
Our customer service team is here to answer any questions you have. Based on your feedback, OpenPhone adds new features every 2-3 weeks.
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The top-rated business phone
We've carefully rethought every detail of what a modern business phone should look like. Reviewers agree: OpenPhone is the #1 rated business phone in customer satisfaction on G2.
Getting started is easy
Start calling and texting in minutes. Setting business hours, voicemail greetings, and other custom options is simple.
See for yourself why thousands of businesses use OpenPhone.
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OpenPhone was issued a successful SOC 2 report and is actively monitored by Vanta.