OpenPhone vs Vonage

Vonage serves consumers and companies without focusing on either. Say hello to the modern business platform, OpenPhone.

What our customers love since switching

Hundreds of customers shared with us why they moved from Vonage to OpenPhone. Here are a few answers.

"Vonage packed a lot of unnecessary features that most of the time didn’t work. I missed a lot of calls that didn’t come through to my phone. For all the aggravation, Vonage was not worth its hefty price tag — not to mention finding hidden fees on every billing cycle. OpenPhone is so easy to use! I haven’t looked back since."

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Melissa Hughes

Principal/Owner @ Halogen Design Lab

"After many years with Vonage, I was happy to finally find a modern solution for my business phone needs. OpenPhone's user interface, the ease of setting a new number up, and porting the numbers from other providers made the experience seamless. OpenPhone continues to be a super reliable system. Also, their pricing is extremely affordable for any small business or sole proprietor. Highly recommended!"

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Dmitry Grafov

Founder @ SNTZR Inc.

Professionals at the world's leading companies choose OpenPhone for their communications

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Feature comparison

See how OpenPhone stacks up against Vonage.

Features

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Vonage

Price per month

$15 per user*

$19.99 per line

Unlimited calling

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Unlimited SMS texts to US & Canada

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Additional fees apply for Canada

Picture messaging (MMS)

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Voicemail to text

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$4.99/mo per extension

Set business hours

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Extensions

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$14.99/mo per extension

Number porting

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Call recording

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$49.99 per month

Shared phone numbers

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Group text messaging

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Dedicated business address book

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Block numbers

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IVR (phone menu) with extensions

Requires Business plan

Requires API

Fax

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Requires upgrade

Auto-replies

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Snippets

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Slack integration

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Gmail integration

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Zapier integration

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CRM integration

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iOS and Android apps

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Web-based apps

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*When paid annually
Last Updated: August 2023

Why businesses move from Vonage to OpenPhone

The most business-friendly phone

  • Flexible pricing

    OpenPhone offers transparent pricing with no minimum annual contract.

  • Built for growing companies

    OpenPhone scales with your business, making it easy to add additional numbers and teammates.

  • Use anytime, anywhere

    OpenPhone works wherever you go — all you need is an Internet connection.

Record your calls

  • Need to record your calls for quality or compliance?

    Vonage charges $49.99 per month for call recordings, but it's included with all of our plans.

  • Record calls automatically

    Turn on auto-recording in OpenPhone to never forget to record a call again.

  • Store and share call recordings with your team

    Get feedback from your manager or automatically push call recordings to another service using Zapier ⚡

The modern communications app

  • Get the full picture

    Send and receive MMS messages so you can show thanks with GIFs or troubleshoot with screenshots.

  • Enjoy work/life balance

    Relax — calls after hours go straight to voicemail. Compared to Vonage, you won't pay $4.99 per extension each month for voicemail transcripts.

  • Work together seamlessly

    Direct message teammates and use notes to share updates associated with a business contact.

Shared numbers for your team

  • A shared inbox for calls and texts

    Set up shared numbers for your support or sales team to let multiple people call and text from the same phone number 🔥

  • See what's happening

    Get clear visibility into who's on a call or who sent a specific message.

  • The line is never "busy"

    Your team can place calls from the same shared number at the same time.

Port your Vonage number to OpenPhone

Want to move your number from Vonage (or another provider) to OpenPhone? We can port it over for free.

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1

Leave the work to us

Submit your porting request in the OpenPhone app and we'll handle everything from there. We outline the process here.

2

No service blackouts

Your phone number will work with Vonage until the port date. Then it's on OpenPhone moving forward.

3

No surprises

Since OpenPhone offers a free trial, we recommend trying out the platform with a temporary number before completing your port request.

The #1 alternative to Vonage

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Ask us anything: We're here for you

Our customer service team is here to answer any questions you have. Based on your feedback, OpenPhone adds new features every 2-3 weeks.

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The top-rated business phone

We've carefully rethought every detail of what a modern business phone should look like. Reviewers agree: OpenPhone is the #1 rated business phone in customer satisfaction on G2.

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Getting started is easy

Start calling and texting in minutes. Setting business hours, voicemail greetings, and other custom options is simple.

Ready to give OpenPhone a try?

See for yourself why thousands of businesses use OpenPhone.

OpenPhone Vs...

Find out how OpenPhone compares to other services