For millions of teams working in dozens of industries, day-to-day business gets done on the phone. So why—despite the huge…
Why does your business need call transcription? Explore the reasons, learn how to transcribe calls, and compare transcription tools.
Ahh—our first big release of 2022. It’s good to be back! Strap yourselves in, because today we’re unveiling something many…
If you’re looking for one thing that can help you improve your top line over the next month, it’s follow-up texting.
Americans rely on all manners of connections to live, from doing business across the country to building social support systems digitally.
Use these best practices and choose from 25 appointment reminder text templates to keep your business’s appointment calendar on track.
It was September 2017. We were two months into building OpenPhone, and we were ready to launch our beta and get our first customers.
Find out why teams are using webhooks and some of the ways our customers are currently deploying them to deliver context and save time.
For many people today, the daily commute to the office is a thing of the past.
Cut down on back and forth email exchanges in five easy steps, and say goodbye to directionless email chains forever.
We all need time away from work, but business doesn’t stop. Learn how to write and set up out-of-office text messages to stay in contact.
If you receive a lot of calls for work, voicemail forwarding can be a very useful tool for prioritizing incoming messages.
The war in Ukraine has captured the attention of the world. We are devastated to see what Ukrainians are dealing with right now.
With more than half of all internet traffic coming from mobile devices these days, it’s no wonder customers increasingly prefer…
You might be surprised, but there are many reasons why your message didn’t make it through. We’ve seen them all and will share what we’ve learned in this post.
When your business supports hundreds or thousands of clients each day, you can’t always drop what you’re doing to send a text. You might be out of office, in a meeting, taking calls, or busy responding to previous messages.
Knock knock — it’s your itinerary calling. And it wants to say STOP.
An email or call can get your message out, but some situations need a more personal touch. Use this guide to know when to call or email.
Texting is second nature in our personal lives, but what SMS texting etiquette applies in business settings? Our best practices can guide you.
Want to drive customer leads and conversions? Learn how using click-to-call on your website or from your business phone can help.