OpenPhone vs Dialpad

Dialpad is built to manage call centers. OpenPhone is a modern business phone system you can use to nurture customer relationships.

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What former Dialpad customers love about OpenPhone

Hundreds of teams have moved their numbers from Dialpad to OpenPhone. We asked them to share. Here are a few responses.
ryan-liu

Ryan Liu

CEO @ Rushable
"We switched our entire account executive and customer service teams to OpenPhone due to the seamless integration with HubSpot, and the experience of text messaging and internal communication."
brandon-neff

Brandon Neff

Lead Technician @ Quality Exterminators
"We have tried a handful of other phone systems and had issues with all of them. Unfortunately, they are built for hundreds of people in a call center, not two people in different offices. This makes it so the most basic tasks are over-engineered, causing us more headaches. OpenPhone has simplified our workflow since switching from Dialpad and MightyCall."
Professionals at the world's leading companies choose OpenPhone for their communications
getround
Deloitte
Bungalow
Y Combinator
Sonder
Ramp
Yale University

Compare OpenPhone vs Dialpad

See how Dialpad and OpenPhone stack up side by side.
Feature
Price per month
Unlimited calling
Unlimited SMS, MMS to US & Canada
Voicemail to text
Set business hours
Toll-free numbers
Additional phone numbers
Number porting
Call recording
Shared phone numbers
Group text messaging
Dedicated business address book
Block numbers
IVR (phone menu) with extensions
Fax
Auto-replies
Snippets
Slack integration
Gmail integration
Zapier integration
CRM integration
iOS and Android apps
Web-based app
OpenPhone
Price per month
$10 per user
Unlimited calling
Unlimited SMS, MMS to US & Canada
Voicemail to text
Set business hours
Toll-free numbers
Additional phone numbers
$5 per number
Number porting
Call recording
Shared phone numbers
Group text messaging
Dedicated business address book
Block numbers
IVR (phone menu) with extensions
Fax
Auto-replies
Snippets
Slack integration
Gmail integration
Zapier integration
CRM integration
Requires upgrade
iOS and Android apps
Web-based app
Dialpad
Price per month
$15 per user
Unlimited calling
Unlimited SMS, MMS to US & Canada
For US & Canadian customers only
Voicemail to text
Set business hours
Toll-free numbers
$.02 per minute for calling
Additional phone numbers
Requires upgrade plus $10 per number
Number porting
Charges to port in multiple numbers
Call recording
Requires upgrade
Shared phone numbers
Group text messaging
Dedicated business address book
Block numbers
IVR (phone menu) with extensions
Fax
Requires uprade
Auto-replies
Requires upgrade
Snippets
Slack integration
Requires upgrade
Gmail integration
Zapier integration
Requires upgrade
CRM integration
Requires upgrade
iOS and Android apps
Web-based app
Last Updated: April 2021
Why teams move from Dialpad to OpenPhone

The most business-friendly phone

  • Avoid hidden fees: Dialpad forces you to upgrade to their premium plan before you even have the option to add additional numbers. Any extra numbers are just $5 per month with OpenPhone.

  • Port numbers for free: Unlike Dialpad, you can move any existing US, Canadian, or North American toll-free numbers without paying extra.

  • Text internationally: Dialpad only offers this to US and Canadian customers on their premium plan or higher. With OpenPhone, send international messages on any plan from most locations.

openphone-vs-dialpad-feature

Save time texting

  • Schedule texts: Easily queue up messages to go out to contacts based on their time zone.

  • Message snippets: Store your go-to text messages as snippets you can share with teammates and send with a click.

  • Send auto-replies: Set expectations and inform others when you’re unavailable by automatically sending a response based on missed calls, incoming messages, and new voicemails.

snippets

Work together with your team

  • Use shared numbers: Teammates can call and text from the same number at the same time.

  • Automatically share your address book: OpenPhone lets you specify which team members can access your address book when you import your contacts.

  • Collaborate in threads: Assign tasks or get input on an external conversation via private threads visible only to your team.

shared-line

Connect OpenPhone to your other tools

  • Centralize all your touchpoints: Automatically log all your phone communication into CRMs like Salesforce and HubSpot.

  • Speed up your workflows: Automate other repeat tasks so you can focus on more impactful work using our Zapier integration.

  • Easily import your contacts: Bring your contacts into OpenPhone through Google Contacts, a CSV file, or our CRM integrations.

zapier

Move your Dialpad number to OpenPhone

You can bring as many existing numbers with you to OpenPhone. For free.
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Leave the work to us: Fill out a 1-minute form and let us take care of the rest. We outline the process here.

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No service downtime: Your existing number works with Dialpad until the port date then switches over to OpenPhone.

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Try OpenPhone first: Life's too short to hate your business phone. Before submitting a port request, try out OpenPhone for free with a temporary number.

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More key reasons to switch to OpenPhone
support

Here to help

Is the customer service with your current provider frustrating? Ask us anything — and let us know what features you’d like to see added.

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The top-rated platform on G2

OpenPhone is the #1 business phone on G2. Thousands of professionals and companies trust OpenPhone to help build their work relationships.

speed

Get set up in minutes

Sign up for a free, seven-day trial to get a first-hand look at OpenPhone. Adding additional numbers, teammates, and anything else you need to get going is easy.

The best Dialpad alternative

Get up and running in no time.

Find out how OpenPhone compares to other services