OpenPhone vs Grasshopper

Grasshopper is a legacy business phone system from the early 2000s. OpenPhone is a modern platform that can grow with your business.

Don't just take our word for it

We've asked hundreds of customers who have switched from Grasshopper to OpenPhone to share their reasons. They gave us a handful of clear answers.

"I tried a few different VOIP products including Grasshopper and found the software to feel very outdated - kind of like a webpage from the late 1990s or early 2000s. I switched to OpenPhone because the user experience is super clean and easy to use. I have all the tools I need and new features are being released all the time."

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Kelly Saunders

Founder @ Abstract Energy

"We love the simple and beautiful interface of OpenPhone. There is nothing wrong with Grasshopper, we used it for years and it worked, but in comparison to OpenPhone, it feels decades out of date. In the short time, we have been with OpenPhone it's awesome to see how many new features they are continuing to add to an already robust offering. And price-wise it's a no-brainer."

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David Radparvar

Co-Founder @ Holstee

"I really like the OpenPhone call recording feature which Grasshopper doesn't have. And porting my two business numbers was super easy. I appreciate OpenPhone's straightforward interface and all the help I got setting up the service."

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Viktoria Olskaia

Owner and CEO @ Classmaids

Professionals at the world's leading companies choose OpenPhone for their communications

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Feature comparison

Here's how we compare side by side. While it's nice to check those boxes, we want to make sure you actually enjoy using OpenPhone. So give it a try and see what you think.

Features

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Grasshopper

Price per month

$13 per user

$29/number per month

Unlimited calling

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SMS, MMS

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Voicemail to text

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Set business hours

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Additional phone numbers

$5 per number

$10 per number

Number porting

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Call recording

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Shared phone numbers

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Group text messaging

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Not available with Canadian numbers

Dedicated business address book

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Block numbers

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IVR (phone menu) with extensions

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Fax

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Auto-replies

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Snippets

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Slack integration

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Gmail integration

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Zapier integration

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CRM integration

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iOS and Android apps

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Web-based apps

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Last Updated: April 2021

Why businesses switch from Grasshopper to OpenPhone

Record your calls

  • Record your calls for training or compliance

    You're missing out on this with Grasshopper, but OpenPhone's got you covered.

  • Set up auto-recording

    OpenPhone will help make sure you never forget to record a call. ⚡️

  • Share call recordings with your team

    Get feedback from your manager, help onboard new hires, and more.

Shared numbers

  • A shared inbox for calls and texts

    Grasshopper offers a phone menu to route calls. OpenPhone unlocks the ability for your team to call and text your contacts in a single space.

  • Team up on your communications

    OpenPhone allows multiple people to call and text from a single phone number. 🔥

  • The line is never "busy"

    Your team can place calls from the same shared number simultaneously.

Build stronger relationships

  • Dedicated business address book

    OpenPhone helps you separate your professional and personal contacts.

  • Custom properties on contacts

    Capture all the information you and your team care about.

  • Collaborate with your team

    Mention your teammates in private notes to collaborate on communications.

Works with tools you use

  • No more "busy work"

    OpenPhone is the Grasshopper alternative that connects with thousands of applications you already use so you can save time and automate mundane work.

  • Bring along your contacts

    Importing contacts is a piece of cake through our Google Contacts integration or a CSV file.

  • Keep everyone on the same page

    Through the Slack integration, OpenPhone helps you surface customer feedback to all the relevant channels.

Port your Grasshopper number to OpenPhone

Have an existing phone number with Grasshopper or another service? We can port it to OpenPhone for you, absolutely free.

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1

Leave all the work to us

All you need to do is submit your port request in the OpenPhone app. Find out more here.

2

No service interruptions

Your phone number will work with Grasshopper up until the port date (and switch to OpenPhone beyond).

3

Seamless transition

Before submitting your port request, try out OpenPhone for free with a temporary number so you can explore the platform.

Why customers love us

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A support team that's here for you

One of the key reasons many choose OpenPhone is our customer service. We're responsive, want to hear what features you'd like to see added, and always here to help with email support available. Our team also continually adds new features.

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The #1 rated business phone

Thousands of professionals and companies trust OpenPhone to stay on top of all their work conversations, so you're in good company. Check out why OpenPhone is the #1 rated business phone on G2.

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Getting started is straightforward

You'll be up and running with OpenPhone in under a minute. Everything you need from setting your business hours to creating your voicemail greetings is incredibly easy.

Ready to give OpenPhone a try?

See for yourself why thousands of businesses use OpenPhone.

OpenPhone Vs...

Find out how OpenPhone compares to other services