Grasshopper is a legacy business phone system from the early 2000s. OpenPhone is a modern platform that can grow with your business.
We've asked hundreds of customers who have switched from Grasshopper to OpenPhone to share their reasons. Here are some of their answers:
"I tried a few different VOIP products including Grasshopper and found the software to feel very outdated - kind of like a webpage from the late 1990s or early 2000s. I switched to OpenPhone because the user experience is super clean and easy to use. I have all the tools I need and new features are being released all the time."
Kelly Saunders
Founder @ Abstract Energy
"We love the simple and beautiful interface of OpenPhone. There is nothing wrong with Grasshopper, we used it for years and it worked, but in comparison to OpenPhone, it feels decades out of date. In the short time, we have been with OpenPhone it's awesome to see how many new features they are continuing to add to an already robust offering. And price-wise it's a no-brainer."
David Radparvar
Co-Founder @ Holstee
"I really like the OpenPhone call recording feature which Grasshopper doesn't have. And porting my two business numbers was super easy. I appreciate OpenPhone's straightforward interface and all the help I got setting up the service."
Viktoria Olskaia
Owner and CEO @ Classmaids
Professionals at the world's leading companies choose OpenPhone for their communications
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Here's how OpenPhone and Grasshopper compare:
Features
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Grasshopper
Price per month
$13 per user
$29/number per month
Unlimited calling
SMS, MMS
Voicemail to text
Set business hours
Additional phone numbers
$5 per number
$10 per number
Number porting
Call recording
Shared phone numbers
Group text messaging
Not available with Canadian numbers
Dedicated business address book
Block numbers
IVR (phone menu) with extensions
Fax
Auto-replies
Snippets
Slack integration
Gmail integration
Zapier integration
CRM integration
iOS and Android apps
Web-based apps
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Record your calls for training or compliance
OpenPhone supports call recording on every plan.
Set up auto-recording
Never forget to record a call ⚡️
Share call recordings with your team
Get feedback from your manager, help onboard new hires, and more.
A shared inbox for calls and texts
OpenPhone lets multiple people call and text from a single phone number 🔥
Team up on your communications
Use internal threads to privately discuss customer interactions.
The line is never "busy"
Your team can place calls from the same shared number simultaneously.
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Dedicated business address book
OpenPhone helps you separate your professional and personal contacts.
Custom properties on contacts
Capture all the information you and your team care about.
Collaborate with your team
Mention your teammates in private notes to collaborate on communications.
No more "busy work"
OpenPhone connects with thousands of applications you already use to sync contacts, log call interactions, and more.
Bring along your contacts
Adding contacts is easy with our Google Contacts integration or spreadsheet import.
Keep everyone on the same page
Through the Slack integration, OpenPhone helps you surface customer feedback to all the relevant channels.
Have an existing phone number with Grasshopper or another service? We can port it to OpenPhone for you, absolutely free.
Leave all the work to us
All you need to do is submit your port request in the OpenPhone app. Find out more here.
No service interruptions
Your phone number will work with Grasshopper up until the port date.
Seamless transition
Before submitting your port request, try out OpenPhone for free with a temporary number so you can explore the platform.
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A support team that's here for you
Have a question or feature request? Our support team is here for you. Based on your feedback, we regularly add new features.
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The #1 rated business phone
Thousands of professionals and companies trust OpenPhone. Check out why OpenPhone is the #1 rated business phone on G2 in customer satisfaction.
Getting started is simple
Start calling and texting in minutes with a free trial. Setting business hours, adding your voicemail, and configuring your phone is easy.
See for yourself why thousands of businesses use OpenPhone.
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OpenPhone was issued a successful SOC 2 report and is actively monitored by Vanta.