OpenPhone vs Google Voice

Google Voice is a consumer product. OpenPhone is built for professionals and teams.

Organize contacts

Collaborate with your team

Full conversation history

Easy integrations

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Trusted by over 40,000 businesses
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Rated the best business phone

With an average 4.7 stars and over 1,600 reviews, OpenPhone is the #1 business phone in customer satisfaction on G2.

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Why Google Voice customers move to OpenPhone

We reached out to customers who switched from Google Voice to OpenPhone to find out why. Here's what they had to say:

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"The shared communications history in OpenPhone is just so valuable. We can all see, at any time, the full conversation history between the company and any individual.”

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Jonathan Barkl

Co-Founder and CEO

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“Compared to our old provider, it's so much easier to manage our calls, messages, and team with their user-friendly interface. Our CSM was incredible and made onboarding and launching seamless – we're thrilled with the switch.”

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Brock Dusome

Senior Engineering Manager

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"After evaluating 6 or 7 other vendors, we found that only OpenPhone checked all the boxes. It’s just worlds better.”

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Brian Thomas

Director of Claims Experience

Feature comparison

See the key features OpenPhone has that Google Voice's free version doesn't offer.

Features

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Google Voice

Unlimited calling

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SMS, MMS

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Voicemail to text

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Set business hours

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Additional phone numbers

$5 per number

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Number porting

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Call recording

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Collaborate as a team with shared numbers

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Unified inbox for calls, messages, voicemail

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Dedicated block numbers

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Block numbers

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IVR (phone menu) with extensions

Requires Business plan

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Group text messaging

Up to 10 contacts

Up to 7 contacts

Auto-replies

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Snippets

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Slack integration

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Zapier integration

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CRM integration

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iOS and Android apps

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Web-based apps

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Last Updated: October 2023

Collaborate as a team with shared numbers

With OpenPhone, your team can work together to support your customers with one seamless experience.

What your team sees

Call and text as a team, see team activity, and problem-solve together in threads.

What your contacts see

Your customers will experience one, cohesive conversation with your team.

The Google Voice alternative made for businesses

Note-taking made easy with

AI-powered call summaries

Unlock a better way to manage your calls. Beyond call transcripts, capture the essence of every conversation, including the pivotal points & the key takeaways. Think of it as an advanced form of 'note-taking', done seamlessly for you. Instantly turn extensive transcripts into clear, concise summaries — easily shareable with your team.

Seamless call recording with

AI-powered call transcripts

Save time and easily access the records of your conversation — Our advanced system provides high accuracy and reliability. Ideal for detailed documentation needs.

Save time and reply faster using

AI-suggested message responses

OpenPhone AI instantly evaluates your chats and presents 2-3 tailored responses, ensuring dynamic and efficient communication.

Your numbers are workspaces

Each phone number inbox acts as a workspace where you can see your team’s conversations with contacts and collaborate on them together.

Every interaction in a unified view

Automatically record calls, transcribe voicemails, and see call logs alongside texts in one conversation.

No more jumping between apps to piece relationships together.

Contact details all in one place

Keep track of important contact details that matter to your business with custom properties and notes.

One shared address book allows your team to have everything they need before getting in touch.

Getting started is easy

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Claim a number or bring your own

Get local or toll-free North American phone numbers or port existing ones for free.

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Install the app or use on the web

Use OpenPhone across all your devices to stay connected.

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That's it! Start calling and texting

Try OpenPhone free for 7 days — no commitment necessary.

Frequently asked questions

Can’t find the answer here? Check out our Help Center.

How does it work?
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OpenPhone uses Internet to provide you with additional phone numbers on top of your existing devices. Download OpenPhone on your mobile or use it on the web to make and receive calls and messages.

What devices do you support?
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OpenPhone works on mobile (iOS and Android) and desktop.

Does OpenPhone use my phone plan’s minutes?
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No. OpenPhone uses your Internet connection - wifi or data. This allows you to use the service anywhere in the world.

How good is the call quality?
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On a strong Internet connection you’ll have great call quality, even better than your carrier. We offer a free trial so you can try it and see for yourself.

What countries can I call and text?
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Virtually any country in the world. Calling and texting US & Canadian numbers is included. For other countries, there is a per minute or per message rate based on the destination.

Can I use OpenPhone with my team?
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Yes. See pricing section above for details around features available to companies and teams.

Can I distinguish between business and personal calls?
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Yes. OpenPhone calls show up differently so you’ll be able to know when you get business calls.

What number will my customers see when I call?
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Your OpenPhone number. Your personal phone number stays private.

Can I use my OpenPhone number to receive two factor authentication (2FA) codes?
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In many cases, services that use 2-factor authentication (2FA) don't allow virtual phone numbers to be used during the registration/verification step. We recommend using your personal phone number for registering new accounts and OpenPhone for all other purposes as you see fit.

Ready to improve your team's communication?

Join thousands of businesses already using OpenPhone to communicate better with their customers.