Google Voice is a basic second phone number app. OpenPhone is a modern business phone that helps teams nurture their customer relationships.
Organize contacts
Collaborate with your team
Full conversation history
Easy integrations
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With an average 4.7 stars and over 2,400+ reviews, OpenPhone is the #1 business phone in customer satisfaction on G2.
Hundreds of teams have moved from Google Voice to OpenPhone. Here are a few reasons why:
"The shared communications history in OpenPhone is just so valuable. We can all see, at any time, the full conversation history between the company and any individual.”
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Jonathan Barkl
Co-Founder and CEO
“Compared to our old provider, it's so much easier to manage our calls, messages, and team with their user-friendly interface. Our CSM was incredible and made onboarding and launching seamless – we're thrilled with the switch.”
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Brock Dusome
Senior Engineering Manager
“I explored Zoom, Dialpad, Google Voice, Skype, and all the smaller competitors to OpenPhone, even setting up a paid month with each to explore features and workflow. I’ve been continuously impressed with OpenPhone’s response time, development pipeline, and brand as a whole. It just works. You’re pushing forward towards your vision.”
Joseph Stunzi
Head of Marketing
See the key features OpenPhone has that Google Voice's free version doesn't offer.
Features
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Google Voice
Starting price per month
$15 per number
$16 per user (Voice and mandatory Google Workspace subscription)
Free texting to US and Canadian numbers
Available only to US customers
Toll-free numbers
$5 per number per month
Auto-replies, snippets, and scheduled messages
Call recording
Requires upgrade
Third-party integrations
Google apps only
G2 rating
4.7/5 (2000+ reviews)
4.1/5 (150+ reviews)
With OpenPhone, your team can work together to support your customers with one seamless experience.
Call and text as a team, see team activity, and problem-solve together in threads.
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Your customers will experience one, cohesive conversation with your team.
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Share incoming calls and texts
Google Voice assigns separate numbers to users in the same team, forcing your team to work in silos. Teammates can call and text from the same number at the same time with OpenPhone. And if you’re managing a team, you can view your team’s conversations and coach them as needed.
Save time reviewing customer conversations
OpenPhone lets you view your customer calls, texts, recordings, and more, in one place. Google Voice breaks up these interactions into different folders, making it more time consuming to follow up.
Collaborate in internal threads
Assign tasks or get input on an external conversation with internal threads visible only to your team. Google Voice doesn’t have internal threads, which forces teams to collaborate in other tools instead.
Access to texting features outside the US
Google Voice doesn’t allow customers outside the US to access its texting features. With OpenPhone, businesses based outside the US can get local numbers to text their US and Canadian customers.
Auto-replies, snippets, and scheduled messages in every plan
Google Voice doesn’t offer any of these advanced messaging features in its platform. Give back time to your team with OpenPhone’s texting features. Automatically reply to messages outside working hours with auto-replies, schedule texts to customers, and save text templates for your commonly asked questions with snippets.
Set up automated text flows
Want to trigger text messages to customers when they submit a sales form or book an appointment with your team? Google Voice doesn’t offer automated texting. With OpenPhone, you can set up automated text flows with Zapier and stand out to customers in seconds.
Automatically update your CRM
With our native HubSpot and Salesforce integrations, you give your team a single source of truth and automatically log can your call, text, and call recording data into your CRM. Google Voice doesn’t offer third-party integrations, which keeps your customer conversations siloed and increases admin work for your team.
Share updates where your team works
Notify your team about missed calls, incoming messages, and voicemails, via Slack and email. Google Voice only integrates with Google Calendar and Google Meet, which limits where you can share updates.
Build custom integrations with our API
Want more control over how your tools work with OpenPhone? Use the OpenPhone API and integrate calls, texts, and contacts more deeply in your stack.
Give your workflow a boost with OpenPhone AI.
OpenPhone AI automatically summarizes calls, then intelligently suggests next steps.
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Read conversations in detail and quickly find information with time-stamped call transcripts.
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Easily add new contacts with suggestions based on call and voicemail transcripts.
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You can bring as many existing numbers with you to OpenPhone. For free.
Leave all the work to us
Fill out a 1-minute form and let us take care of the rest. We outline the process here.
No service downtime
Your existing number works with Google Voice until the port date then switches over to OpenPhone.
Try OpenPhone first
Before submitting a port request, try out Google Voice for free with a temporary number.
Claim a number or bring your own
Get local or toll-free North American phone numbers or port existing ones for free.
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Install the app or use on the web
Use OpenPhone across all your devices to stay connected.
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That's it! Start calling and texting
Try OpenPhone free for 7 days — no commitment necessary.
Can’t find the answer here? Check out our Help Center.
Google Voice is free for personal use, but requires a paid subscription if you want to add multiple users to your Voice account.
Google Voice lacks many essential VoIP features for businesses, including toll-free numbers, third-party integrations, auto-replies, and more, which means it isn’t the best VoIP service.
Yes, you can port out of Google Voice. It’s an easy process that typically takes 1-2 weeks. See how you can port your number from Google Voice to OpenPhone.
Join thousands of businesses already using OpenPhone to communicate better with their customers.
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OpenPhone was issued a successful SOC 2 report and is actively monitored by Vanta.