12 best toll-free number service providers in 2024

If you’re looking to keep your business number independent of any specific area and provide callers with a better experience, using a toll-free phone number is a no-brainer. And with modern technology and internet access, just about anyone can get a toll-free number of their own — even small business owners. Dozens of online platforms provide access to 855, 866, 888 area code numbers, and more, offering all the tools you need to take your business to the next level. 

Of course, not every phone system has what it takes to meet your business needs. Apart from the toll-free number itself, you’ll want to access various tools and tech that help you streamline your communication. So you may be asking yourself: which platforms have the best plans and features, and how do they stack up to one another? 

Let’s take a deep dive into each of these providers, including their fees, functions, and limitations. We’re also dropping some helpful tips and FAQs below so you can make the best decision about your next toll-free number service.

Best USA toll-free number providers compared

Whether you’re a brand-new startup or a well-established enterprise, a simple toll-free number can meet and exceed your business expectations. Here are the top business phone services offering toll-free numbers:

Provider	Pricing for toll-free numbers	Toll-free number minute allotment	Call recording	Additional phone numbers
OpenPhone	Starts at $15 per user per month	Unlimited inbound and outbound calls to US & Canada	✓	$5 per number per month
Grasshopper	Starts at $14 per month	$0.06 per minute	X	$10 per number per month
800.com	Starts at $19 per month	Starts at 1,000 minutes for one toll-free phone number	✓	$127 per month for pro plan (5 numbers) or purchase new numbers individually
Phone.com	Starts at $12.74 per user per month	Starts at 500 pooled call minutes on the basic plan	Requires upgrade	$15.99 per number per month
RingCentral	Starts at $20 per user per month	Starts at 100 toll-free minutes, additional minutes can be purchased	Requires upgrade	$4.99 per number per month
Ooma	Starts at $19.95 per user per month	Starts at 500 minutes of inbound calls offered per month	Requires upgrade	$9.99 per number per month
FreedomVoice	Starts at $9.95 per month	Starts at 400 minutes	Requires upgrade	Need to contact support
eVoice	Starts at $12 per user per month	30,000 minutes per month	Requires upgrade	$29.95 per number monthly
MightyCall	Starts at $15 per user per month (three user minimum)	Unlimited minutes	✓	$5 per month per number
Dialpad	Starts at $15 per month	Unlimited inbound and outbound calls to US & Canada	✓	Starts at $15 per number per month
Vonage	Starts at $39.99/month	Users can purchase minute bundles	Requires upgrade; 15 hours max	Need to contact support
Nextiva	Starts at $23.95 per user per month	2.5 cents per minute for inbound calls	Requires upgrade	Requires the purchase of an additional user seat

Breaking down the best toll-free number service providers

Let’s dig a little deeper into each of the providers in the list and highlight how they stack up, starting with our one of the highest-rated options on G2 (we’re biased, of course):

1. OpenPhone: The best all-in-one toll-free number service provider

At OpenPhone, we help thousands of small businesses cultivate better customer relationships effortlessly. That’s why we offer some of the most intuitive toll-free number services on the market today.

With OpenPhone, you’ll never pay extra for inbound calls on a toll-free number. Just download the mobile app or use the browser or desktop app to start using OpenPhone.  

Then share access to the number with your team to split responsibility for incoming messages and calls. You can also plug into automated texting features (like snippets and auto-replies) or phone menus (aka auto-attendants) to save time on incoming communication. You’ll always look professional and responsive to callers, even as a small team. 🎉

Get as many local (US or Canadian numbers) or toll-free numbers as your team needs with OpenPhone.

How to get a toll-free number for business with OpenPhone

Ready to get started? You can get a toll-free phone number with OpenPhone in less than 10 minutes by following these three simple steps to get started:

1. Sign up for our free, seven-day trial.
2. During the signup process, search by toll-free numbers to choose your number.
3. Download the desktop, iOS, or Android app to get started (you can also easily call and text from our web app.)

Key features of OpenPhone

• Free calls in the US and Canada
• Speech-to-text voicemail transcriptions
• Call recordings
• SMS and MMS business texting with auto-replies and snippets
• Group calling (also known as three-way calling) with warm transfer and hold options
• Shared toll-free phone numbers work for teams of any size
• Integrations with a wide variety of tools (Salesforce, Slack, HubSpot, Zapier, etc.)

OpenPhone pricing

• Starter: $15 per user per month for call recording, voicemail to text, and more
• Business: $23 per user per month for call transfers, phone menus (IVR), group calling, and analytics
• Enterprise: Prices customized to your business for a dedicated account manager, audit logs, and priority support

If the amount of numbers on your account exceeds the total users, you pay only $5 per month for each additional number. It’s just that easy.

International call and text rates can be found on our pricing page.

2. Grasshopper: The best provider for multi-digit extensions

In the market since 2003, legacy VoIP provider Grasshopper offers toll-free, local, and vanity numbers. All their plans provide the same features: call analytics and support, instant text responses, and unlimited call minutes. These apply to all the toll-free prefixes available, which include 833, 844, 855, 866, 877, 888, and 800.

But Grasshopper isn’t necessarily a one-stop shop for toll-free number features. There’s no call recording (even as a paid add-on). Plus, a lack of automated call routing can limit growing teams. Grasshopper also doesn’t provide MMS support for toll-free numbers, which prevents customers and teams from sending multimedia.

Grasshopper is best for small businesses not looking for many features. If you need more than just a toll-free phone number, this isn’t the platform for you.

Key features of Grasshopper

• Desktop and mobile apps for number management
• Unlimited toll-free call and text support
• Custom greetings with vanity numbers

Grasshopper pricing

Grasshopper offers four pricing plans:

• True Solo: $14 per month for one phone number and one extension
• Solo: $28 per month for one phone number and three extensions
• Partner: $46 per month for three phone numbers and six extensions
• Small Business: $80 per month for five phone numbers and unlimited extensions

3. 800.com: The best provider with dedicated toll-free support

If you’ve ever searched ‘toll-free number for sale,’ you’ve likely seen 800.com somewhere in your ad results. This legacy provider focuses on nothing but toll-free numbers, including prefixes like 800, 888, 877, 866, 855, 844, and 833. They also offer custom vanity numbers such as 888-60-CAR-50 (and so on). 📞

800.com supports inbound calls and SMS with their toll-free numbers, although SMS support is somewhat limited. An article hidden on their support page shows that only 120 SMS messages are free with the Personal Plan, with a max of 10,000 on the Pro Plan. Any additional SMS messages cost extra per message.

Unfortunately, 800.com also has extremely confusing price plans. You’ll have to choose between unlimited minutes or unlimited users — with no wiggle room. There’s no way to mix and match, which can become a problem as your company grows. Worst of all, the lack of call recording and IVR can keep your business from managing higher daily call volumes.

Key features of 800.com

• Toll-free SMS texting
• Sequential call forwarding
• Voicemail transcriptions

800.com pricing

• Personal Yearly: $19 per month for 1,000 minutes and one toll-free phone number
• Unlimited Yearly: $49 per month for unlimited minutes and one toll-free phone number
• Pro Yearly: $127 per month for 5,000 minutes and five toll-free phone numbers

Note the Unlimited Yearly plan is intended to forward calls to a single person only (multiple users or call centers are not supported).

4. Phone.com: The best provider for HIPAA compliance

Toll-free numbers from Phone.com work on nearly any device, from softphones and mobile devices to old-school landlines. There are three primary prefixes supported: 800, 888, and 877.

Despite its cross-functionality, Phone.com pales in comparison to many of its contemporaries. There’s no access to call analytics (except for on the highest plan). Call recording also costs an extra $8 per user per month. If you’re on the basic plan, you’ll be stuck with just one phone number per account — if you need a toll-free number alongside another line, you’ll need to upgrade.

Factor in you only get 500 pooled call minutes and 1,000 pooled text segments with Phone.com’s Basic plan. Plus, bulk business SMS isn’t available at the Basic level. 

Key features of Phone.com

• HIPAA compliance
• Voice tagging features
• Caller queues
• Texting (requires upgrade)

Phone.com pricing

Phone.com pricing lets you mix and match plans based on which users you want on any of these three options:

• Basic: $12.74 per user per month for mobile phone apps, standard features, and pooled minutes
• Plus: $18.69 per user per month for unlimited minutes, IP desk phone compatibility, and business toll-free number SMS
• Pro: $27.19 per user per month for call recording, call analytics, and voicemail transcriptions

5. RingCentral: The best provider with desk phone rental options

As one of the most recognizable providers on the market, vanity and toll-free numbers are available under RingCentral’s VoIP plan. Currently, their prefixes include 888, 877, 866, 855, and 844. There are also true 800 vanity numbers available at this time. Users can purchase minute bundles of up to 100,000 per month with automatic billing for overages.

However, RingCentral’s Essentials plan is relatively limited. The tools that businesses need — including integrations and call recording — are locked behind more expensive tiers. And if you do go over your bundled minute limit, you’ll be paying up to $0.04 extra per minute (a serious budget buster).

Key features of RingCentral

• Screensharing
• Call logs
• Unlimited calls in the US and Canada

Pricing

Here’s what you can expect to pay on RingCentral:

• Core: $20 per user per month for unlimited domestic calling, SMS and MMS, and IVR 
• Advanced: $25 per user per month for auto call recording, advanced call monitoring, and Salesforce and Zendesk integrations
• Ultra: $35 per user per month for video calls, unlimited storage, and business insights

6. Ooma: The best provider with legacy features

Providers like Ooma specialize in toll-free numbers for small businesses and startups. Offering prefixes like 855, 844, 833, 877, 888, and 866, they provide a complimentary toll-free number with every account.

But Ooma’s limitations are highly problematic for small business owners. There are no unlimited call or texting plans offered. You also can’t access their desktop app without upgrading to the second price tier.

Worse still, there are only 500 minutes of inbound calls offered per month. You’ll have to pay an extra $15 per month for an additional 1,000 minutes or $30 for 2,500 more minutes. Any more than that, and you’ll have to pay overage fees.

Key features of Ooma

• Music on hold
• Digital fax
• Email audio attachments

Ooma pricing

Ooma’s plans for small businesses are:

• Ooma Office Essentials: $19.95 per user per month for ring groups, virtual receptionists, and the mobile app
• Ooma Office Pro: $24.95 per user per month for desktop apps, dynamic caller ID, and analytics
• Ooma Office Pro Plus: $29.95 per user per month for call queuing, Salesforce integrations, and hot desking

7. FreedomVoice: The best provider with virtual fax options

FreedomVoice is touted as ‘the voice of small business,’ offering nothing but toll-free and local numbers to startups around the country. You can access one of their CloudNumbers (AKA toll-free numbers) in seconds; no worries about contracts or hidden fees. Virtual faxing is always available, along with the mobile app.

Current toll-free prefixes include:

• 800
• 888
• 877
• 866
• 855
• 844
• 833

However, FreedomVoice wasn’t built for teams greater than four users (and it shows). The offered features are extremely sparse, and many of them are attached to add-on costs not listed on the website. As a legacy provider since 1996, many users complain that the interface is old, outdated, and hard to use — not great for businesses looking to scale up.

Key features of FreedomVoice

• Virtual attendant
• Custom greetings
• SMS messaging

FreedomVoice pricing

Check out FreedomVoice’s three plans below:

• Start: $9.95 per month for 400 included minutes (3.9¢ for additional minutes)
• Edge: $19.95 per month for 1200 included minutes (3.9¢ for additional minutes)
• Max: $29.95 per month for unlimited minutes (0.0¢ for additional minutes)

8. eVoice: The best provider for teams with limited phone needs

Established in 1999, eVoice is one of the oldest toll-free providers on this list. Their prefixes are relatively diversified, with options that include 800, 888, 877, 866, 855, and 844. All numbers have access to 30 included features, such as sequential ringing, call routing, and business texting.

However, vanity numbers on eVoice are treated separately from toll-free numbers. You’ll have to upgrade to access this premium feature and pay an additional monthly charge as well. Many of the tools your business needs to succeed are locked behind additional fees with eVoice — including call recording.

No matter the plan you choose, eVoice provides 30,000 minutes per month. Unlimited calls and texts aren’t provided at all.

Keep in mind that eVoice is very strict about its user limits. A max of 11 users is all you get, even on the most expensive plan. If you have more members than this, you might want to look elsewhere for a toll-free number service.

Key features of eVoice

• Virtual receptionists
• Call forwarding
• Audio to email voicemails

eVoice pricing

Here’s how eVoice pricing breaks down:

eVoice offers a flat fee of $12/month billed annually. The plan comes with three phone numbers and includes features like unlimited calls within the US and Canada, number porting, advanced call handling, and more. Vital features like voicemail transcriptions and call recording though are only available as a paid add-on. 

9. MightyCall: The best provider if you don’t need advanced SMS features

MightyCall’s claim to fame as a toll-free number provider stems from its support to small businesses. While they don’t have a detailed list of prefixes on their website, MightyCall does offer 855 numbers to a variety of businesses.

But MightyCall doesn’t offer many toll-free features. Apart from bare-bones functions like call forwarding and analytics, you can only access custom greetings, basic call routing, and call histories. And when you consider the fact that this platform lacks integrations and advanced call routing, it’s hard to justify the price when compared to other competitors.

Upgrading plans is also a problem. MightyCall sets minimum user limits on every plan. Even if your team needs a specific feature or upgrade, you can’t access it without hiring more people first. There’s also no solo plan; just one for two users only. And unless you upgrade to the second tier, you’ll be limited to 1,000 texts and 1,000 minutes only — not a lot for a growing brand.

Key features of MightyCall

• Blacklisting / VIP
• Texting on desktop and mobile
• Call forwarding software

MightyCall pricing

• Core: $15 per user per month (three user minimum) for unlimited calling, messages, and API access
• Pro: $20 per user per month (three user minimum) for live call monitoring and analytics
• Enterprise: Custom pricing (10 user minimum; for MightyCall enterprise pricing, you’ll need to book a demo with their sales team) for volume discounts and priority support

10. Dialpad: The best provider for managing call centers

One of the biggest benefits of using Dialpad as a toll-free number service is its wide variety of integrations. Prefixes like 888, 877, 855, 866, and 844 allow you to access a unified communications platform across a variety of devices. However, toll-free numbers cost an additional $15 per month in addition to your Dialpad plan.

Unfortunately, you won’t be getting much functionality from said monthly plan. You’ll have to upgrade to the Pro plan to access all integrations, while the base plan lacks some of the features provided by established services. There’s no hold queue, no international SMS support, and limited support coverage without upgrading to the highest tier.

Key features of Dialpad

• Integrations
• Speech coaching
• Switch calls between devices

Dialpad pricing

If billed annually, here’s what you can expect to pay with Dialpad:

• Standard: $15 per user per month (one user minimum)
• Pro: $25 per user per month (three user minimum)
• Enterprise: Custom price

11. Vonage: The best provider with an API offering

The toll-free area codes provided by Vonage (888, 877, and 866) come with unlimited calls to the US and Canada. That’s about where the benefits stop.

Although Vonage touts itself as an unlimited provider, this is not strictly true. There is no SMS available in Mexico. Unlimited calls are for “reasonable and acceptable usage” only, with no other context provided. If you do a lot of toll-free calling, you might end up with some calling limitations. Plus, only customers in the US can currently purchase toll-free numbers.

Note that Vonage is also one of the most expensive providers on this list. The cost of a toll-free number is $39.99 per month, which doesn’t include the price of the actual plan. If you expect to have multiple toll-free numbers on their platform, Vonage has the potential to charge a hefty bill.

Key features of Vonage

• Business message inboxes
• Video collaborations
• Blocking caller IDs

Vonage pricing

Vonage’s pricing varies based on your team’s size. Here’s what you’ll pay for a team of four people (not including taxes or fees):

• Mobile: $13.99 per line per month for mobile and desktop apps, unlimited calls and texts, and the Vonage app center
• Premium: $20.99 per line per month for auto attendants, CRM integrations, and IP desk phone compatibility
• Advanced: $27.99 per line per month for call recording, call groups, and visual voicemail

Plus on top of your Vonage plan, as mentioned previously, you’ll be paying $39.99 per month for a toll-free number.

12. Nextiva: The best provider for teams using Microsoft products

Last but not least, Nextiva is a VoIP solution that offers local and toll-free number options. Their current prefixes include 800, 888, 877, 866, 855, 844, and 833 — plenty to choose from for small businesses. Users can employ Nextiva’s toll-free numbers for country-wide calling, as well as virtual faxing services.

Of course, Nextiva isn’t without its flaws. You can’t access business texting on the basic plan (you’ll need to pay for the second-highest plan). You also can’t text from your computer without upgrading. Pricing plans are affected by the number of users on your team. The fewer employees you manage, the more you’ll pay in the long run.

Key features of Nextiva

• Call recording
• Conference calling
• Business SMS texting

Nextiva pricing

Since Nextiva’s pricing plans change according to the number of users, the cost of the plans below applies to teams of one to four people on the monthly plan.

• Essential: $23.95 per user per month for unlimited calls, internet faxing, and voicemail
• Professional: $27.95 per user per month for auto attendants, conference calling, and mobile and desktop SMS
• Enterprise: $37.95 per user per month for integrations, call recording, and professional custom greetings

How we ranked the best toll-free service providers

We chose to rank these toll-free business platforms according to four critical factors: 

1. Functionality: How many features will you get from the service provider in question? More importantly, does their basic plan have everything you need to get started? Rather than focusing on just premium add-ons, dial in on platforms with the greatest number of features at the lowest possible price point.
2. Price: What’s the basic cost of each toll-free number? Does the platform charge any hefty fees or hidden costs? Knowing exactly what to expect before investing in a toll-free service provider is best. Keep in mind that while budgets matter, so does the power of your dollar. 
3. Support: Will you have access to help desks or call center hotlines? Your teams should find answers to their questions fast — without wasting precious time on inefficient or slow customer support calls. The toll-free providers on this list factor in their ease of support and customer service availability.
4. Quality: Can your business expect great call quality and 100% uptime from the toll-free number provider? The platform you choose should always provide an outstanding on-call experience to callers, clients, and internal teams. Without great quality to back you up, your company’s professionalism and reputation may suffer as a result.

Tips for getting a vanity toll-free number 

It’s one thing to pick a random toll-free number, but quite another to build a memorable vanity number with specific words. Knowing the ins and outs of vanity numbers helps you stand out better in the marketplace and pick the best phrases for your business needs.

Here are a few tips for buying a vanity toll-free number for commercial use:

• Don’t worry so much about 800 prefixes. Newer strings like 833 and 888 are just as popular and perform extremely well for any business.
• Try not to limit yourself to traditional vanity numbers managed by contemporary carriers. These tend to be more limited and more expensive, which is why numbers on VoIP platforms are far more useful to the modern business.
• As you consider possible vanity numbers, think about keywords your website is already ranking for online. For example, 1 (888) BEACHES, 800-Giant-Men,800-IGo-HoJo, and 1 (888) USA are four great examples of keywords used in vanity numbers.
• Be sure you’ll be regularly using your vanity toll-free number. The FCC ensures that companies can’t horde phrases without the intent to use them frequently.
• If a vanity phrase you want is already taken, try using some alternative spelling patterns. For example, you might want to write 888-TOP-KARS rather than 888-TOP-CARS.

Buying a vanity number in the USA isn’t nearly as difficult as it sounds. Armed with the right tools and resources, you’ll be well on your way to managing a successful toll-free hotline for customers, clients, and future prospects.

And at OpenPhone, we’ll help you do it even faster.

Can I port my existing toll-free number to another provider?

If you live in the United States, the FCC dictates that all toll-free and vanity numbers be portable to other providers. This includes traditional providers and virtual phone systems like OpenPhone.

And speaking of OpenPhone, it just takes two steps to port your toll-free number to our platform:

1. Sign up for an OpenPhone account
2. Complete the porting number form in the OpenPhone app

Remember that the FCC doesn’t assign any toll-free numbers; they just ensure all best practices are followed. If you have any questions about the porting process of another provider, be sure to reach out to them directly.

Can I still receive international calls on a US toll-free number?

Businesses can use toll-free numbers to receive some international calls (depending on compatibility). However, keep in mind that only calls made in the US and other regions in the North American Number plan will be actually toll-free. International callers will be charged for their time plus any international fees, which defeats the purpose of a toll-free number in the first place.

If you get lots of international calls to your business, consider getting a toll-free number for the area you’re trying to reach.

OpenPhone is the platform of choice for toll-free business numbers

If you’re looking for a toll-free number service that can scale with your business as your team grows, OpenPhone may be the best platform for you.

We offer plenty of easily customizable features to help you deliver a professional phone presence, including custom greetings and call routing software that sets expectations and gets callers where they need to go. You can also enjoy unlimited calling and free texting so that your team can access OpenPhone anywhere that has WiFi. Best of all, our price points always scale alongside you — no hidden expectations and no sneaky fees.

Try out OpenPhone today with a free one-week trial.

Frequently asked questions (FAQs)