6 Best toll-free number service providers in 2025

If you’re looking to get a business number that says, “I’m big, I’m everywhere, and I mean business,” a toll-free phone number is the way to go. And with modern technology and internet access, getting a toll-free number is easier than ordering your favorite coffee.

Let’s take a deep dive into each of the best toll-free number providers, including their fees, functions, and limitations. We’re also dropping some helpful tips and FAQs below so you can make the best decision about your next toll-free number service.

What is a toll-free number?

If you’re wondering what a toll-free number is, it’s a professional phone line that small business owners can set up. A toll-free number starts with a three-digit code and allows customers to contact your business without incurring long-distance charges.

Dozens of online platforms provide access to 855, 866, 888 toll-free numbers, and more, offering all the tools you need to take your business to the next level.

Why get a toll-free number?

Unlike local numbers, toll-free numbers aren’t tied to a specific area code or location. This offers a few advantages for businesses: 

• Customers in the US, Canada, and 18 other countries can dial your team without paying long-distance charges
• Gives your company an established appearance, enhancing trust and credibility 
• Often more memorable than a local number, boosting brand recognition

Best toll-free number providers compared

Whether you’re a brand-new startup or a well-established enterprise, a simple toll-free number can meet and exceed your business expectations. 

Here are the top business phone services offering toll-free numbers:

Provider	Starting price for toll-free numbers	Toll-free number minute allotment	Call recording	Additional phone numbers
OpenPhone	$15 per user per month	Unlimited inbound and outbound calls to the US and Canada	✓	$5 per number per month
Grasshopper	$14 per month	$0.06 per minute	Requires upgrade	$9 per number per month
800.com	$19 per month	Starts at 1,000 minutes for one toll-free phone number	✓	$127 per month for pro plan (5 numbers) or purchase new numbers individually
Phone.com	$12.74 per user per month	Starts at 500 pooled call minutes on the basic plan	Requires upgrade	$4.99 per number per month
RingCentral	$20 per user per month	Starts at 100 toll-free minutes; additional minutes can be purchased	✓	$4.99 per number per month
eVoice	$12 per user per month	30,000 minutes per month	Requires upgrade	$29.95 per number monthly

Let’s dig a little deeper into each of the providers on the list and highlight how they stack up, starting with one of the highest-rated option on G2 (we’re biased, of course):

1. OpenPhone: Best all-in-one toll-free number service provider

Pros

• Unlimited toll-free calls in the US and Canada
• Unlimited SMS/MMS
• Take calls as a team with shared numbers
• AI features for call transcriptions, summaries, and action items

Cons

• No verification through two-factor authentication*

*Nearly all virtual phone numbers share this problem. For safety reasons, companies like Facebook, Uber, and Google rarely let you authenticate accounts through a virtual phone number.

OpenPhone helps thousands of small businesses cultivate better customer relationships with our user-friendly, flexible platform. Businesses can easily obtain toll-free number services and never pay extra for inbound calls on a toll-free number. 

Just download the mobile app or use the browser or desktop app to start using OpenPhone. Then share access to the number with your team to split responsibility for incoming messages and calls. 

You can also plug into automated texting features (like snippets and auto-replies) or phone menus (aka auto-attendants) to save time on incoming communication. AI-powered call summaries, transcripts, and action items also help your business with training and record-keeping.

Get as many local (US or Canadian numbers) or toll-free numbers as your team needs with OpenPhone. You’ll always look professional and responsive to callers, even as a small team.

How to get a toll-free number for business with OpenPhone

Get a toll-free number in minutes

Try for free

You can get a toll-free phone number with OpenPhone in less than 10 minutes by following these three simple steps:

1. Sign up for our free seven-day trial.
2. During the signup process, search by toll-free numbers to choose your US toll-free or Canadian toll-free number.

3. Download the desktop, iOS, or Android app to get started (you can also easily call and text from our web app.)

Key features of OpenPhone

• Free calls in the US and Canada
• Speech-to-text voicemail transcriptions
• Call recordings
• SMS and MMS business texting with auto-replies and snippets
• Group calling (also known as three-way calling) with warm transfer and hold options
• Shared toll-free phone numbers work for teams of any size
• Integrations with a wide variety of tools (Salesforce, Slack, HubSpot, and Zapier integrations, plus the OpenPhone API)
• Call views
• AI contact suggestions

OpenPhone pricing

• Starter: $15 per user per month for call recording, voicemail to text, and more
• Business: $23 per user per month for call transfers, phone menus (IVR), group calling, analytics, and more
• Enterprise: Prices customized to your business for a dedicated account manager, audit logs, and priority support

If the amount of numbers on your account exceeds the total users, you pay only $5 per month for each additional number. It’s that easy. International call and text rates can be found on our pricing page.

2. Grasshopper: Best provider for multi-digit extensions

Pros

• Unlimited calling to the US and Canada
• Multi-digit phone line extensions

Cons

• Call recording requires an upgrade
• Making international calls requires a $500 deposit
• No shared phone numbers

In the market since 2003, legacy VoIP provider Grasshopper offers toll-free, local, and vanity numbers. All their plans provide the same features: call analytics and support, instant text responses, and unlimited call minutes. These apply to all the toll-free prefixes available, which include 833, 844, 855, 866, 877, 888, and 800.

But Grasshopper isn’t necessarily a one-stop shop for toll-free number features. Enabling call recording requires upgrading to the Solo Plus plan ($25 per user per month). Plus, a lack of advanced call routing options can limit growing teams. Grasshopper also doesn’t provide MMS support for toll-free numbers, which prevents customers and teams from sending multimedia.

Grasshopper is best for small businesses that are not looking for many features. If you need more than just a toll-free phone number, this isn’t the platform for you.

Key features of Grasshopper

• Desktop and mobile apps for number management
• Unlimited toll-free call and text support
• Custom greetings with vanity numbers
• Call forwarding
• Voicemail to text

Grasshopper pricing

Grasshopper’s pricing gives you three options:

• True Solo: $14 per user per month for one phone number, one extension, and one user (additional extensions not available)
• Solo Plus: $25 per user per month for one phone number, three extensions, and unlimited users
• Small Business: $55 per user per month for four phone numbers, unlimited extensions, and unlimited users

3. 800.com: Best provider with dedicated toll-free support

Pros

• Offers advanced call-handling features
• User-friendly platform

Cons

• Pricing is higher than other VoIP providers
• Limited customer support
• Advanced settings can be hard to customize

If you’ve ever searched ‘toll-free number for sale,’ you’ve likely seen 800.com somewhere in your ad results. This legacy provider focuses on nothing but toll-free numbers, including prefixes like 800, 888, 877, 866, 855, 844, and 833. They also offer custom vanity numbers such as 888-60-CAR-50 to enhance brand recognition. 

800.com supports inbound calls and SMS with their toll-free numbers, although SMS support is somewhat limited. An article on their support page shows that only 120 SMS messages are free with the Personal Plan, with a max of 1,000 on the Pro Plan. Any additional SMS messages cost extra per message.

Unfortunately, 800.com also has extremely confusing price plans. You’ll have to choose between unlimited minutes or unlimited users — with no wiggle room. There’s no way to mix and match, which can become a problem as your company grows.

Key features of 800.com

• Toll-free SMS texting
• Sequential call forwarding
• Voicemail transcriptions
• API and webhook access
• Call recording

800.com pricing

• Personal Yearly: $19 per month for 1,000 minutes and one toll-free phone number
• Unlimited Yearly: $49 per month for unlimited minutes and one toll-free phone number
• Pro Yearly: $127 per month for 5,000 minutes and five toll-free phone numbers

Note that the Unlimited Yearly plan is intended to forward calls to a single person only (multiple users or call centers are not supported).

4. Phone.com: Best provider for HIPAA compliance

Pros

• Video conferencing
• Call routing functions

Cons

• Calls and text messages are routed to separate inboxes
• Limited to 500 pooled minutes on the base plan
• Additional phone numbers require an upgrade

Toll-free numbers from Phone.com work on nearly any device, from softphones and mobile devices to old-school landlines. There are three primary prefixes supported: 800, 888, and 877.

Despite its cross-functionality, Phone.com pales in comparison to many of its contemporaries. There’s no access to call analytics (except for on the highest plan). Call recording also costs an extra $8 per user per month. If you’re on the basic plan, you’ll be stuck with just one phone number per account — if you need a toll-free number alongside another line, you’ll need to upgrade.

Factor in that you only get 500 pooled call minutes and no access to text messaging with Phone.com’s Basic plan. Plus, bulk business SMS isn’t available at the Basic level.

Key features of Phone.com

• HIPAA compliance
• Voice tagging features
• Caller queues
• Texting (requires upgrade)
• Conference calling

Phone.com pricing

Phone.com pricing lets you mix and match plans based on which users you want on any of these three options:

• Basic: $12.74 per user per month for mobile phone apps, standard features, and pooled minutes
• Plus: $18.69 per user per month for unlimited minutes, IP desk phone compatibility, and business toll-free number SMS
• Pro: $27.19 per user per month for call recording, call analytics, and voicemail transcriptions

5. RingCentral: Best provider with desk phone rental options

Pros

• Built-in team messaging and file sharing
• Integrates with Microsoft Teams on the base plan

Cons

• Base plan includes only 100 toll-free minutes per account per month
• Base plan includes only 25 texts per user per month
• Call recording requires an upgrade

As one of the most recognizable providers on the market, vanity, and toll-free numbers are available under RingCentral’s VoIP plan. Currently, their prefixes include 888, 877, 866, 855, and 844. There are also true 800 vanity numbers available at this time. Users can purchase minute bundles of up to 100,000 per month with automatic billing for overages.

However, RingCentral’s Core plan is relatively limited. The tools businesses need — including CRM integrations and auto call recording — are locked behind more expensive tiers. And if you do go over your bundled minute limit, you’ll be paying up to $0.04 extra per minute (a serious budget buster).

Key features of RingCentral

• Screensharing
• Call logs
• Unlimited calls in the US and Canada
• Call monitoring (requires upgrade) 
• IVR

RingCentral pricing

Here’s what you can expect to pay for RingCentral’s plans:

• Core: $20 per user per month for unlimited domestic calling, SMS and MMS, and IVR 
• Advanced: $25 per user per month for auto call recording, advanced call monitoring, and Salesforce and Zendesk integrations
• Ultra: $35 per user per month for video calls, unlimited storage, and business insights

6. eVoice: Best provider for teams with limited phone needs

Pros

• Unlimited calls within the US and Canada
• Advanced call handling

Cons

• No third-party integrations
• Text messaging limitations (no MMS)
• Requires an existing phone line and number

Established in 1999, eVoice is one of the oldest toll-free providers on this list. Their prefixes are relatively diversified, with options that include 800, 888, 877, 866, 855, and 844. All numbers have access to 30 included features, such as sequential ringing, call routing, and business texting.

However, vanity numbers on eVoice are treated separately from toll-free numbers. You’ll have to upgrade to access this premium feature and pay an additional monthly charge as well. Many of the tools your business needs to succeed are locked behind additional fees with eVoice — including call recording.

No matter what plan you choose, eVoice provides 30,000 minutes per month. Unlimited calls and texts aren’t provided at all.

Keep in mind that eVoice is very strict about its user limits. A max of 11 users is all you get, even on the most expensive plan. If you have more members than this, you might want to look elsewhere for a toll-free number service.

Key features of eVoice

• Virtual receptionists
• Call forwarding
• Audio to email voicemails
• Hold music
• Number porting

eVoice pricing

Here’s how eVoice pricing breaks down:

eVoice offers a flat fee of $12 per month billed annually. The plan comes with three phone numbers and includes features like unlimited calls within the US and Canada, number porting, and advanced call handling. Vital features like voicemail transcriptions and call recording are only available as a paid add-on.

How we ranked the best toll-free service providers

We ranked these toll-free business platforms according to five critical factors: 

1. Price: What’s the basic cost of each toll-free number? Does the platform charge any hefty fees or hidden costs? Knowing what to expect before investing in a toll-free service provider is best. Keep in mind that while budgets matter, so does the power of your dollar. 
2. Functionality: How many features will you get from the service provider? More importantly, does their basic plan have everything you need to get started? Rather than focusing on just premium add-ons, dial in on platforms with the greatest number of features at the lowest possible price point.
3. Support: Will you have access to help desks or call center hotlines? Your teams should find answers to their questions fast — without wasting precious time on inefficient or slow customer support calls. The toll-free providers on this list factor in their ease of support and customer service availability.
4. Quality: Can your business expect great call quality and 100% uptime from the toll-free number provider? The platform you choose should provide an outstanding on-call experience to callers, clients, and internal teams. Without great quality to back you up, your company’s professionalism and reputation may suffer.
5. Scalability: Does the provider limit minutes or text messages on their plans? Are essential features like call recording and shared numbers locked behind upgrades? Make sure the service can grow with your team without straining your budget.

Tips for getting a vanity toll-free number 

It’s one thing to pick a random toll-free number but quite another to build a memorable vanity number with specific words. Knowing the ins and outs of vanity numbers helps you stand out better in the marketplace and pick the best phrases for your business needs.

Here are a few tips for buying a vanity toll-free number for commercial use:

• Don’t worry so much about 800 prefixes. Newer strings like 833 and 888 are just as popular and perform extremely well for any business.
• Try not to limit yourself to traditional vanity numbers managed by contemporary carriers. These tend to be more limited and more expensive, which is why numbers on VoIP platforms are far more useful to the modern business.
• As you consider possible vanity numbers, think about keywords your website is already ranking for online. For example, 1 (888) BEACHES, 800-Giant-Men, 800-IGo-HoJo, and 1 (888) USA are four great examples of keywords used in vanity numbers.
• Be sure you’ll be regularly using your vanity toll-free number. The FCC ensures that companies can’t hoard phrases without the intent to use them frequently.
• If a vanity phrase you want has already been taken, try using alternative spelling patterns. For example, you might want to write 888-TOP-KARS rather than 888-TOP-CARS.

Buying a vanity number in the USA isn’t nearly as difficult as it sounds. Armed with the right tools and resources, you’ll be on your way to managing a successful toll-free hotline for customers, clients, and prospects.

And at OpenPhone, we’ll help you do it even faster.

Can I port my existing toll-free number to another provider?

If you live in the United States, the FCC dictates that all toll-free and vanity numbers be portable to other providers. This includes traditional providers and virtual phone systems like OpenPhone.

And speaking of OpenPhone, it just takes two steps to port your toll-free number to our platform:

1. Sign up for an OpenPhone account.
2. Complete the porting number form in the OpenPhone app.

Remember that the FCC doesn’t assign toll-free numbers; they just ensure best practices are followed. If you have questions about the porting process of another provider, be sure to reach out to them directly.

OpenPhone is the platform of choice for toll-free business numbers

If you’re looking for a toll-free number service that can scale with your business without emptying your wallet, OpenPhone may be the best platform for you.

We offer plenty of easily customizable features to help you deliver a professional phone presence, including custom greetings and call routing software that sets expectations and gets callers where they need to go. You can also enjoy unlimited calling and free texting so your team can access OpenPhone anywhere that has WiFi. Best of all, our price points always scale alongside you — no hidden expectations or sneaky fees.

Try out OpenPhone today with a free one-week trial.

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