Imagine this: you get an incoming call from a customer who’s ready to buy. They provide their billing information to seal the deal, and you manually put their credit card on file.
But when you go to run the charge later, you get an error: you entered an invalid number.
And while you don’t want to lose revenue, you don’t want to create a poor customer experience by calling back either.
Thankfully, the best call recorder apps offer a third option: simply listen to your call again.
This is just one of the many ways call recorder apps can help you out — and allow you to breathe a sigh of relief when you run into roadblocks. But most call recording apps fall short for business use cases, like easily sharing recordings with teammates, accessing recordings from multiple devices, and setting up call transcriptions to review past conversations faster.
With that in mind, we’ve done the hard work for you — here are the 8 best call recorder apps:
- OpenPhone: The best call recorder app for businesses
- Cube ACR: The best call recorder app for third-party callers
- Rev Call Recorder: The best free call recorder app for US numbers
- KeKu: The best call recorder app for virtual numbers with extensions
- All Call Recorder: The best basic Android call recorder app
- TapeACall Pro: The best call recorder with tiered call transcription
- Google Voice: The best call recorder app for Google Workspace users
- Ooma: The best call recorder app for video and audio calls
First, we break down each of these apps for you and why you should consider them. Then, we share some legal considerations, including when you should record calls.
But before we dive into the nitty-gritty details, let’s see how the best call recorder apps compare.
8 best call recorder apps compared side by side
Curious to know how the best call recorder apps stack up? You can check this handy comparison chart to see their differences at a glance.
|App||Starting Price||Platform||Storage||Call Transcription Available?|
|OpenPhone||$15 per user per month||iOS, Android, Desktop, Browser||Unlimited||Yes, with Premium plan|
|Cube ACR||Free||iOS, Android||Device storage (cloud with premium)||No|
|Rev Call Recorder||Free||iOS (US only)||Device storage||$1.25 per minute|
|KeKu||Varies based on country; $9.99/month for full recordings||iOS, Android||1 month (free), 3 months (with subscription)||No|
|All Call Recorder||Free||Android||Device storage||No|
|TapeACall Pro||$10.99 + in-app purchases||iOS, Android||Unlimited||Available as a separate purchase|
|Google Voice||$16 per month||iOS, Android, Browser||Depends on Google Workspace storage||No|
|Ooma||$19.95 per user per month||Android, iOS, Desktop (Pro only)||Up to 90 days||No|
Keep reading to learn more about the prices, features, and reviews of each app.
Breaking down the best call recorder apps
Call recorder apps are easy to come by nowadays, but finding a reliable option with great playback quality can be tough. We’ve narrowed down eight of the best call recording apps, so you can start using one to your advantage today.
1. OpenPhone: The best call recorder app for businesses
- Works across iOS, Android, desktop, and browser
- Recordings available to team members instantly
- Offers free call transcriptions with speaker breakdown and timestamps
- Generates call summaries highlighting key points and action items
- Separate business phone number ensures personal calls aren’t recorded
- Requires a credit card for identity verification during the free trial
OpenPhone is a business phone app offering a call recording feature with every plan. Whether you want to record incoming or outgoing calls, all you need to do is tap the record button once you answer or when the person you’re calling picks up.
You’re not limited to recording calls on your smartphone, either. The feature works wherever OpenPhone works — iPhone, Android, desktop, browser, you name it.
And if you upgrade to OpenPhone’s Business plan, you can even turn on automatic call recording to record every single call for specific phone numbers.
You don’t have to worry about accidentally recording personal calls, either. Since OpenPhone is a VoIP app that offers separate phone numbers for business, even toggling on auto-record is safe — not to mention efficient. You can instantly share recordings with team members who share your phone number so you can split responsibility for incoming calls.
The best part? OpenPhone instantly generates free call transcriptions for every call (available on our Business plan), broken down by speakers and timestamps. You can even reference specific information in your conversations via the OpenPhone web or desktop apps (coming soon to mobile) without having to play back the entire recording.
Plus, OpenPhone automatically generates an AI call summary that gives you a high-level overview of what was discussed on your calls. This includes action items your team can use to follow up after a call.
OpenPhone pricing plans
OpenPhone offers three affordable pricing plans:
- Starter: Starting at $15 per user per month. Access a business phone app with one free local or toll-free virtual phone number per user. On-demand call recording and voicemail transcriptions are included.
- Business: Starting at $23 per user per month. Access auto call recording, call analytics, call transcripts, and Salesforce and HubSpot CRM integrations to learn more from your calls.
- Enterprise: Custom price. Access an audit log and receive a dedicated account manager for support.
Try out OpenPhone today by signing up for a free, one-week trial. You do need to provide your credit card for identity verification purposes, but you don’t have to worry about getting charged during the trial. We even send you a heads up over email when your trial is set to expire.
OpenPhone user ratings
2. Cube ACR: The best call recorder app for third-party callers
- Available on iOS and Android
- Record calls on third-party calling apps like WhatsApp, Skype, and Telegram
- No desktop or web apps
- Cloud storage only available on paid plans
- Call transcription only available on iOS
- Separate subscriptions needed for each device
Cube ACR is an app that allows you to manually or automatically record phone calls on Android and Apple devices. It’s compatible with not only your built-in phone app, but also third-party apps like Skype and WhatsApp. You can even customize which contacts you want to auto-record at no cost.
The big downside of the Cube call recorder app is that storage is only available in the app on your device (rather than in the cloud) with the free version.
To back up your audio files — whether on Google Drive, Dropbox, or SD card — you must upgrade for a hidden cost (which you must contact Cube to receive). Plus, call transcriptions through Cube ACR are only available with the iOS version — not on Android.
Speaking of Android devices, you also need to upgrade to the Premium plan ($19.99 per year) to safeguard your sensitive files with a PIN code. Since platforms like OpenPhone have logins built-in, you may want to think twice about paying extra for standard features.
Cube ACR pricing plans
Cube ACR is free to download, but offers two different plans for users in-app. The price of these plans depends on the device you want to use.
For Android plans:
- Free: Access auto-recording, manual recording, and playback capabilities.
- Premium: $2.99 per week, $11.99 per 6 months, and $19.99 per year (after a one-week trial) to access cloud backup, post-call actions, and PIN-based app lock.
For iOS plans:
- Free: Access auto-recording, manual recording, and playback capabilities.
- Premium: $4.99 per week, $34.99 for 6 months, $49.99 for 1 year (after a one-week free trial) to access cloud storage, call transcriptions, passcode or Face ID lock, and the ability to mark relevant parts of conversations by shaking your phone
Cube ACR user ratings
3. Rev Call Recorder: The best free call recorder app for US numbers
- Free to use
- Unlimited storage
- Not available on Android, desktop, or browser
- Call transcription is charged at $1.25 per minute
Rev Call Recorder is a simple but free call recording app. Its main function is to help you record incoming and outgoing calls with one tap.
With Rev Call Recorder, there are no limits to the length of your calls or the number of recordings you can have. You can also instantly share recordings with team members via email, text message, or your shared cloud storage platform.
But like how Cube ACR is only available on Android devices, Rev is only available for iPhone users — and only in the United States. You can record incoming calls from Canada, but that comes with a fee. Similarly, you have to pay $1.25 per minute to transcribe your calls.
No auto-call recorder feature is available.
Rev pricing plans
Rev Call Recorder is a free app that doesn’t require any subscription fees for call recording. However, it does offer a $1.25 per minute transcription service with a 12-hour turnaround. Just keep in mind it isn’t transparent about fees to record Canadian calls.
Rev user ratings
- App Store: 4.5/5 (12,200+ reviews)
- Play Store: N/A
- G2: N/A
4. KeKu: The best call recorder app for virtual numbers with extensions
- Available on iOS and Android
- Can record incoming and outgoing calls with KeKu’s virtual numbers
- Call recordings stored for only 90 days
- No call transcriptions
KeKu is primarily a VoIP app for local and international calls. However, it does offer a call recording feature so you can record outgoing calls on both iPhone and Android devices. You can also record incoming calls with KeKu’s virtual number service, but you have to pay for their virtual numbers in addition to their call recording service.
KeKu saves your recordings for one month (three months with a subscription), during which you can download and share files at any time.
But fees can add up if you’re not careful. The app is free to download, but to make any calls, you need to pay per-minute or per-month fees based on the country you’re trying to reach.
Keep in mind you also need to purchase KeKu’s $9.99 per month call recording subscription. Otherwise, you only get to hear the first 30 seconds of any recorded call.
KeKu pricing plans
KeKu offers two pricing options for call recording:
- Free: Access and download 30-second recordings from a one-month archive.
- Full-service: $9.99 per month. Access and download full recordings from a three-month archive.
The cost of making phone calls on KeKu depends on the country you’re trying to reach. Here are some examples of what you might pay on top of your call recording subscription:
- $1.99 for unlimited Canadian calls
- $9.99 per month for unlimited Indian calls
- $9.99 for 1,000 minutes in calls to the United Kingdom
- $29.99 for 150 minutes to Ethiopia
KeKu user ratings
5. All Call Recorder: The best basic Android call recorder app
- Free to use
- Audio customization features available
- Available only on Android phones
- Dated interface
- No call transcriptions
The All Call Recorder app has a pretty dated interface, but it’s still one of the best call recorder apps on the market. Not only does it offer customizable auto-record features at no cost, but it also lets you customize the audio quality of your recordings.
There’s also a paid tier for the app that lets you remove ads for a one-time fee of $3.49, but it makes no difference for the app’s call recording quality.
All Call Recorder pricing plans
- Free tier: Record all calls or calls from manually selected contacts or unknown numbers.
- Paid tier: $3.49 one-time fee. Removes ads from the app.
All Call Recorder user ratings
- App Store: Not on iOS
- Play Store: 3.5/5 (57,000+ reviews)
- G2: N/A
6. TapeACall Pro: The best call recorder with tiered call transcription
- Record incoming and outgoing calls
- Highly rated iOS app
- Upload recordings to Google Drive, Dropbox, and Evernote
- Transcriptions, unlimited recordings, and word searching are separate purchases in iOS
True to its name, TapeACall Pro lets you record calls on your iPhone or Android device. However, its included features aren’t the same on all devices. The iPhone version offers unlimited recordings, transcriptions, and word searching for extra fees. The Android app (simply referred to as TapeACall) offers unlimited recordings and transcriptions, but no word searching.
With TapeACall, attempting to record a call puts your call on hold and creates a three-way call between you, the caller, and the recording line. This means if your carrier doesn’t support three-way calling, you can’t use the app at all.
TapeACall Pro pricing plans
TapeACall advertises different prices depending on the operating system you use.
On iPhone, TapeACall Pro advertises a base price of $10.99. However, you also need to pay for in-app purchases if you wish to have unlimited recordings or unlimited transcriptions. Each of these is a separate purchase:
- Completely unlimited recordings: $9.99
- Unlimited transcriptions: $3.99
- Word searching: $14.99
Android pricing is substantially different. You either pay $5.99 monthly or $39.99 per year, which is a flat fee that includes unlimited recordings and transcriptions. It doesn’t offer word searching, either — no matter how much you want to pay.
TapeACall Pro user ratings
7. Google Voice: The best call recorder app for Google Workspace users
- Free unlimited calling to the US from anywhere (and to Canada from the US)
- Integrates with other Google Workspace apps
- No desktop app
- No call transcriptions
Google Voice is a VoIP service offering free unlimited calls to the US. It also allows you to integrate with other Google Workspace apps so you can synchronize your tech stack and get your team on the same page.
But recording these unlimited Voice calls may cost more than you’d expect. On-demand call recording is available on Google Voice’s Standard plan ($20 per user per month), while automatic call recording is available on the Premier plan ($30 per user per month). You can’t record calls at all on the basic plan.
Google Voice’s fees don’t stop there, unfortunately. To sign up for any Google Voice plan, you also need a Google Workspace account. This adds an additional $6 per user per month in costs.
Plus, Google Voice doesn’t offer call transcriptions or call summaries. This means you can’t save time following up after calls or coaching your team unless you use another tool. And since Google Voice only integrates with other G-Suite apps, you’re out of luck unless the company changes its mind and allows third-party integrations.
Google Voice pricing plans
Google Voice has three pricing plans:
- Starter: $10 per user per month
- Standard: $20 per user per month to unlock on-demand call recordings, ring groups, and phone menus
- Premier: $30 per user per month to unlock automatic call recordings and advanced reporting
Just keep in mind you need to pay for two subscriptions to access Google Voice for business. This includes an additional $6 per user per month for Google Workspace — which comes out to a minimum of $26 per user per month to record on-demand phone calls.
Google Voice user rating
8. Ooma: The best call recorder app for video and audio calls
- Records both video and audio calls
- Unlimited call recording storage
- Desktop app only available on higher tiers
- No call transcriptions
- Call recordings only stored up to 90 days
But many of these features are trapped behind multiple paywalls. While their Essentials plan ($19.95 per user per month) includes 50 features such as ring groups, digital fax, and a mobile app, you need to upgrade to their Pro plan ($24.95 per user per month) to access call recordings, text messaging, and the desktop app.
Keep in mind your call recordings last just 90 days with Ooma — even if you upgrade to the most expensive plan.
Ooma pricing plans
Ooma offers three different business phone plans:
- Office Essentials: $19.95 per user per month
- Office Pro: $24.95 per user per month to access Ooma’s desktop app, phone menus, call recordings, voicemail transcriptions, Google and Office 365 integrations, and video meetings
- Office Pro Plus: $29.95 per user per month to access reporting, Salesforce and Microsoft Dynamics 365 integrations, and automatic call distribution
Ooma user ratings
3 scenarios when you need more than a free call recording app
Not sure if you need a business phone system or a standalone call recording app? Here are three key scenarios when you need an app that offers more than just call recording.
1. You need call recordings in context
While you can play back call recordings in any of the apps mentioned above, you can’t see those recordings in context with a contact’s complete history.
OpenPhone shows all call recordings, texts, and voice messages in a single thread so you can easily review the full conversation history at a glance. You can also use call transcripts and AI call summaries to provide more context to teams without lifting a finger.
Looking to automate even more of this process? You can even integrate with HubSpot or Salesforce to give your team a single source of truth in your CRM.
2. You work together with a team
If you need shared context into the conversations you’re having on behalf of a business, you can use shared numbers to collaborate and split responsibility for incoming communication. These shared inboxes let you take separate calls at the same time, who on your team responded to a specific contact, and ensure no important calls are missed.
3. You want to leave notes with a recording
Let’s say you want to add notes to a call recording to follow up with a contact or coach your teammates. The best business phone platforms, like OpenPhone, let you add notes to any contact through custom properties.
As soon as you’ve logged into your OpenPhone account, you can add internal notes directly below your contact’s profile. You can also use threads to add notes to any call recording so you can provide employees with feedback or assign follow-up tasks.
5 reasons to record calls for business
Recording calls isn’t always necessary. But in some cases, looking back on phone conversations can help you improve the way you do business. Here are five common situations in which phone call recording can benefit you.
1. Record meetings
Meeting minutes can be great for catching up on team updates when you’re on the go. But sometimes, you need the nitty-gritty details about the business calls you miss.
For example, you may have a team or client meeting where you can’t miss any details about what’s needed from you and when. With a call recorder app, you can avoid missing essential details without having to admit you zoned out on the conversation.
2. Improve client communication
Call recording is ideal for quality control. For teams chatting with clients on the phone every day (such as customer service and sales teams), reviewing calls allows you to create better client experiences and delight contacts, both old and new.
For example, you can use call recordings to identify how you can improve your scripts. You can also provide individualized guidance to team members so they can improve their performance.
3. Train your team members
On the flip side of using call recorder apps to spot quality issues, you can also record calls to pick out your highest-quality ones. You can use these recordings when training new team members or help existing teammates improve their skills.
4. Review interviews
When you’re hiring, you may be screening and interviewing dozens of potential candidates in a week. Your calls can all start to blend together.
Voice recordings can give you a refresher on who’s who, which can help you make your final choice after narrowing down your candidates.
Call recorder apps also help you record interviews for content purposes. You could use your recorded files directly for a podcast or use them to avoid misquoting (and libel issues) when writing a blog post.
5. Resolve disputes
Putting everything in writing is a best practice for businesses, but the truth is some discussions need to occur over the phone. The best call recorder apps can protect you in cases like:
- A business partner disputing partnership agreements
- A customer claiming they didn’t verbally approve a charge
Legal considerations for call recording
Call recording software can protect your business, but to avoid legal fees and fines, you must understand legal guidelines for call recording in your location.
Under the Federal Wiretap Act, it’s illegal to record a conversation without at least one person (which could be you or an employee) consenting to the recording in the US.
Not every state allows this fairly lax one-party consent, either. There are 11 US states — California, Delaware, Florida, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, Pennsylvania, and Washington — that require everyone on a call to agree to recording. This is called two-party consent.
Canada similarly requires explicit agreement from everyone. You also must explain what you plan to use the recording for.
But the rules can get a little muddier when calls are made between states (or internationally). That’s why it’s best to play it safe and get consent every time. Looking for more details? You can get more in-depth tips on how to legally record phone calls and speak to an attorney for further guidance.
OpenPhone: The best call recorder app
OpenPhone isn’t just a call recorder app — we’re a small business phone solution helping growing brands track their phone conversations. We’re on a mission to save you time so you can focus on developing better relationships with your customers.
For example, most leading call recorder apps are only available on either iOS or Android — and they are rarely compatible with desktop and web apps. But OpenPhone allows you to take advantage of high-quality call recording no matter what device you’re on. Whether you’re calling someone or answering the phone, you can get a recording of your conversation without letting details fall through the cracks.
OpenPhone offers all the call transcriptions you need for just $23 per user per month. We’re proud to be one of the few business phone platforms offering AI-powered call summaries, which helps you and your team get more context in less time.
Since OpenPhone allows you to share phone numbers with other members of your team, you can easily share recordings internally to take full advantage of the benefits of call recording. It’s also equipped with an auto-record feature so you never need to press ‘start’ to record your call.
OpenPhone is an affordable solution for small businesses, too. Reliable call recording is included in every plan — and you can try it out today with a seven-day free trial.
Meagan is a professional writer in VA that has covered business phone communication since 2021. If she’s not helping companies navigate VoIP technology, she’s helping companies craft their own stories.