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Introducing AI for OpenPhone

Introducing AI for OpenPhone

We’re excited to bring our first AI-powered features to OpenPhone to give your team hours of time back — and help you deliver the best customer experience possible. Without further ado, let’s dive in.

📜 View a complete transcript of a call, broken down by speakers

Call transcript in the OpenPhone web or desktop app

Now you can easily reference specific information from a recorded call, helping to avoid misunderstandings when you need to follow up with someone. Available on Business plans.

🪄 Save time taking notes and tracking action items with AI call summaries

Call transcripts in the OpenPhone app

Get the cliff notes for any interaction whether you’re strapped for time or just want a preview before you dive into the full transcript. OpenPhone can now automatically provide a summary of what was said — plus an outline containing action items after every call. Available on Business plans. Learn how call transcripts and summaries work in OpenPhone.

💬 Reply faster using AI-suggested message responses

AI-generated text response suggestions in OpenPhone

If you’re at a loss for words, we’ve got your back. OpenPhone uses AI to automatically suggest 2-3 relevant replies to a message based on the context of the conversation. You can also prompt OpenPhone AI to generate a message that you can then edit or send. Available now to all OpenPhone users. Find out more about how you can generate AI-based text replies.

Ready to try out AI for OpenPhone? Upgrade to Business, then update your Web , MacWindowsiOS, and Android apps.

Don’t have OpenPhone yet? Sign up for a free, seven-day trial. ⤴️

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