We’re excited to bring our first AI-powered features to OpenPhone to give your team hours of time back — and help you deliver the best customer experience possible. Without further ado, let’s dive in.
📜 View a complete transcript of a call, broken down by speakers
Now you can easily reference specific information from a recorded call, helping to avoid misunderstandings when you need to follow up with someone. Available on Business plans.
🪄 Save time taking notes and tracking action items with AI call summaries
Get the cliff notes for any interaction whether you’re strapped for time or just want a preview before you dive into the full transcript. OpenPhone can now automatically provide a summary of what was said — plus an outline containing action items after every call. Available on Business plans. Learn how call transcripts and summaries work in OpenPhone.
💬 Reply faster using AI-suggested message responses
If you’re at a loss for words, we’ve got your back. OpenPhone uses AI to automatically suggest 2-3 relevant replies to a message based on the context of the conversation. You can also prompt OpenPhone AI to generate a message that you can then edit or send. Available now to all OpenPhone users. Find out more about how you can generate AI-based text replies.
Ready to try out AI for OpenPhone? Upgrade to Business, then update your Web , Mac, Windows, iOS, and Android apps.
Don’t have OpenPhone yet? Sign up for a free, seven-day trial. ⤴️
