Easily stay in touch with your work contacts using the medium many prefer: SMS and MMS.
With an average 4.7 stars and over 2,700+ reviews, OpenPhone is the #1 business phone in customer satisfaction on G2.
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Save time on routine tasks, provide a better experience to your customers and streamline communications using OpenPhone.
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You can use your business phone number to send calls and texts to any contact. Using a dedicated business number to text others, your personal cell number stays private.
Send messages on the devices you rely on every day — including computers and smartphones. Just connect to the internet to start texting via WiFi.
Always know what your customers have to say. You can receive incoming message notifications across any device you use to access your business number.
MMS support lets your team send and receive more context from contacts. Use multimedia in your messages — including images, videos, PDFs, and other files — to deliver information or provide lighthearted humor.
Create touchpoints with customers even while you’re busy or off the clock. Set up auto-replies that immediately respond to missed calls, texts, and more.
Easily schedule texts with your customers that go out at a specific time. You can ask for reviews or follow up with someone even while you sleep.
Help your team members work together without wasting time on duplicate tasks. Share a single number that keeps all contacts in a single inbox.
Ensure incoming messages never fall through the cracks. Shared access to your business number allows teams to split responsibility for daily tasks.
Get as many phone numbers as your team wants. Assign individual numbers and create numbers for departments or port in your pre-existing phone numbers. Get access to local US or Canadian numbers and North American toll-free numbers with OpenPhone. Help your team move faster with the help of AI. Automatically record your calls and generate AI-powered call summaries and transcriptions so your team doesn’t spend time taking notes. Review calls more efficiently with AI call tags and gain valuable insights into your business trends.
Build powerful call flows in minutes with our call flow builder. Drag and drop call flow steps into our visual canvas and make adjustments in real time. Customize our call management features for your business, including ring order, phone menus, voicemail, and call forwarding.
Set up backup routing options to keep customers engaged if your team can’t get on the phone immediately. Auto-reply to incoming texts with instant responses after business hours.
Never miss a call again with Sona, OpenPhone’s 24/7 AI agent. Capture leads, answer common questions, and take detailed messages, all at a fraction of the cost of traditional answering services.
It only takes four steps to create and send text messages through OpenPhone.
1. Start with a free trial of OpenPhone.
2. Launch the OpenPhone web, desktop, or mobile app.
3. Import contacts and add teammates to your phone system.
4. Send text messages from your business number immediately to any non-US number. New regulations pushed for by the large US cell carriers, require you to complete our carrier registration form to text US numbers.
Our 24/7 customer support team is available to help whether you have questions or just need assistance getting started.
All you need is your existing computer, smartphone, or tablet and a WiFi connection to access OpenPhone from anywhere in the world.
Send unlimited calls or texts to business clients within 30 seconds of signing up for OpenPhone.
Here are other key reasons thousands of businesses use OpenPhone to communicate more efficiently with the rest of the world.
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Looking to have business numbers for specific departments, teammates, or locations? Sign up for all the numbers you need. OpenPhone is designed to scale alongside your growing startup or small business.
Make business communications less complicated by setting up shared numbers in OpenPhone. You can also use separate numbers to streamline text messaging and assign unique 10-digit numbers to each team member. Control team member visibility and manage customer touchpoints — all from the same simple and intuitive workspace.
Give customers the best possible experience with your company. Using OpenPhone, you can leave internal comments and mentions to collaborate before sending SMS and MMS messages.
Everyone can see and respond to recent texts, voicemail messages, and calls in the same shared inbox. If a teammate is actively typing a response, anyone with access to your shared number can see it. That way, you prevent duplicate work. Tag teammates in an internal thread to collaborate on a customer request or assign follow-up tasks. And with inbox viewers, you can see whether they’ve reviewed a customer interaction without having to ask them directly.
Schedule text messages based on the recipient’s timezone. You can also automatically cancel your scheduled messages if contacts reach out before the scheduled message goes through. You can create pre-written text templates, also known as snippets, to quickly respond to commonly asked questions and reduce your response time.
Share your call and text data where you need it with our third-party integrations. Plug into platforms like HubSpot, Jobber, and Salesforce to save time on routine tasks and automatically deliver context to your team. Send more texts in less time to your contacts using our Zapier and Make integrations. Build text workflows for many situations, like sending reminder texts for appointments, helpful texts before a meeting, or requests for reviews after a project is done. Plus, you can build custom integrations with greater control using the OpenPhone API.
Navigate through your calls and texts efficiently. Mark conversations as ‘Open’ or ‘Closed’ to keep track of conversations that need your attention. Review your team’s calls and prioritize action items with call views. Jump into specific calls to review a call summary or transcript quickly.
You don’t have to be on the clock all the time to connect with contacts. OpenPhone allows you to set business hours for individual numbers that automatically mute call and text notifications when your team isn’t working. Route phone calls directly to voicemail and use auto-replies to set expectations on when they can expect to hear back from you. Always be around for your customers — without sacrificing your peace of mind or brand image.
Find out how much you’re investing in your business phone solution upfront on our pricing page.
Can’t find the answer here? Check out our Resource Center.
To text from your business phone number, OpenPhone provides a seamless solution. You don't need to enable texting from your existing landline or VoIP phone number. OpenPhone allows you to send and receive SMS and MMS messages directly from your business number. This service is designed to fit the needs of your business, providing a professional and efficient communication channel.
You can send international SMS messages on OpenPhone by enabling the international messaging function on your account. Be sure to add credits to your account from your admin dashboard. You can browse our international rates at any time.
OpenPhone isn’t a mass SMS marketing tool. You can’t send bulk mass marketing texts through our platform. However, you can set up automated SMS workflows for existing and prospective customers using our integrations with Zapier and Make. With these integrations, you can automate text messages based on specific events, such as an abandoned cart, an appointment reminder, or a filled-out spreadsheet.
OpenPhone’s messaging app allows you to send and receive SMS (text messages), MMS (multimedia messages), and toll-free texting. Use OpenPhone’s MMS and SMS text messaging services, including toll-free texting, to reach existing and potential customers at any time.
The number of text messages you can send to anyone in the US or Canada is subject to our fair usage policy and based on the registration path you complete in OpenPhone. OpenPhone gives you the option to reach clients from countries all over the world for far less than what you may pay with a traditional carrier.
You can use business text messaging to reach up to nine other people in a group text by adding multiple contacts to a single message. Group messaging works across all apps and all devices, including cell phones, laptops, and other mobile devices. Send SMS or MMS messages at any time.
Set up auto-replies in OpenPhone to reach callers even while you’re unavailable. Customize your templates to suit specific circumstances in order to maximize your message’s effectiveness. Only one auto-reply message will be sent every three-hour contact period to avoid annoying your customers.
You can send pictures, GIFs, and file attachments using OpenPhone’s MMS business text messaging service. Allow customers to send screenshots and complex information in a simplified picture format. Easily check your attached media before sending it.
OpenPhone users can send outbound MMS messages to any international landline or mobile number — VoIP or not. Enable international messages and add account credits to get started texting internationally. You can find international MMS message rates on our pricing page.
Join thousands of businesses already using OpenPhone to communicate better with their customers.
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OpenPhone was issued a successful SOC 2 report and is actively monitored by Vanta.