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Inside OpenPhone
Resources
Guides
Tutorials
Insights
Templates
Customer stories
Product updates
Inside OpenPhone
Anna Yang
Anna Burgess Yang is a former product manager turned content marketer and journalist. As a niche writer, she focuses on fintech and product-led content. She is also obsessed with tools and automation.
Templates
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April 30, 2024
Call monitoring forms: How to measure call quality [+ template]
Insights
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April 25, 2024
10 practical tips to improve call quality for customer service
Insights
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March 21, 2024
The essential checklist for delivering 5-star customer service
Insights
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March 15, 2024
Learn how to master customer delight with these 8 real-life examples
Guides
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February 29, 2024
10DLC compliance for small businesses: A quick and easy guide
Insights
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February 16, 2024
The small business guide to A2P 10DLC registration
Insights
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October 26, 2023
How you can leverage AI in customer service
Insights
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October 17, 2023
The client management guide for small businesses