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Inside OpenPhone
Resources
Guides
Tutorials
Insights
Templates
Customer stories
Product updates
Inside OpenPhone
Anna Yang
Anna Burgess Yang is a former product manager turned content marketer and journalist. As a niche writer, she focuses on fintech and product-led content. She is also obsessed with tools and automation.
Insights
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August 20, 2024
Sales call recordings: The key to better insights and outcomes
Insights
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August 15, 2024
Boost your business with AI: Essential tools in 2024
Insights
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August 1, 2024
Alternate phone number: What it is and how to get one
Insights
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June 24, 2024
The small business guide to A2P 10DLC registration
Tutorials
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June 10, 2024
How to set up call forwarding on Android: 3 methods
Tutorials
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May 27, 2024
What Is Business Call Forwarding & How to Effectively Set Up?
Insights
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May 24, 2024
Handling call overflow: 5 strategies to maintain excellent customer service
Insights
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May 23, 2024
Call avoidance: What it is and how to address it
Tutorials
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May 9, 2024
What Is Conditional Call Forwarding and How to Effectively Route Calls
Templates
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April 30, 2024
Call monitoring forms: How to measure call quality [+ template]
Insights
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April 25, 2024
Call quality: 10 practical tips to improve
Insights
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March 21, 2024
The essential checklist for delivering 5-star customer service
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