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Inside OpenPhone
Resources
Guides
Tutorials
Insights
Templates
Customer stories
Product updates
Inside OpenPhone
Bani Kaur
Bani is a B2B freelance writer for brands like Klaviyo, Litmus, and Sprout Social and writes furtively (seriously, keys flying, coffee spilling) about the software world.
Tutorials
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May 9, 2024
How to Set Up Unconditional Call Forwarding + Alternative Method
Insights
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April 26, 2024
Customer Dissatisfaction: How to Manage and Prevent Unhappy Customers
Insights
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April 25, 2024
How to Respond to Customer Complaints: A 6-Step Process for Success
Tutorials
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April 12, 2024
How to port your landline number in 5 simple steps
Tutorials
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March 26, 2024
How to Get a Business Text Number in 2024
Insights
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March 19, 2024
8 common number porting issues and how to solve them
Insights
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March 12, 2024
8 Best Practices to Reduce Abandoned Calls
Insights
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February 27, 2024
The IVR Call Flow Handbook: from Basics to Best Practices
Insights
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February 20, 2024
Call Flows: Why, How, and Best Practices
Insights
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December 13, 2023
AI for Small Businesses: Trends to Look Out for in 2024
Insights
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November 16, 2023
How long does it actually take to port a number?
Insights
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November 14, 2023
12 Tips for Mastering Customer Service Etiquette
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