When your business supports hundreds or thousands of clients each day, you can’t always drop what you’re doing to send a text. You might be out of office, in a meeting, taking calls, or busy responding to previous messages.
An email or call can get your message out, but some situations need a more personal touch. Use this guide to know when to call or email.
Giancarlo Gialle joined the team as Head of Sales, and in this post he dives into what led him to OpenPhone.
Texting is second nature in our personal lives, but what SMS texting etiquette applies in business settings? Our best practices can guide you.
Want to drive customer leads and conversions? Learn how using click-to-call on your website or from your business phone can help.
To help us unlock the next level of growth, we’re looking for our Head of Content. Maybe this is you? Let us take you behind the scenes.
Follow these easy steps to learn how to forward a text message on different devices. Plus, get answers to FAQs about text message forwarding.
Look—we’re not typically ones to brag, but 2021 was a pretty banner year for us at OpenPhone: We redefined the…
Need to know how to record a phone call? Find out how to record depending on your device and the best app service to use when recording calls.
When we were going through Y Combinator in the summer of 2018 I heard many horror stories from founders who…
Want to impress your customers and clients with an easy and fast way to get in touch with you? A click-to-call…
Texting isn’t just for your cell phone. Learn how to send a text from your computer and which method offers the best features and experience.
Want to deliver exceptional customer service? Learn when a cold or warm transfer is best and how to complete a transfer step by step.
For professionals that need to schedule time in advance to serve their customers, having automated text messaging is more important than ever.
To help us unlock the next level of growth, we’re looking for our Head of Sales. Maybe this is you? Let us take you behind the things and share more about the role.
Small businesses can benefit in a number of ways from an automated phone menu to route callers. Find out how easy it is to set one up with OpenPhone.