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Industry:
Legal services
Founded:
2021
HQ:
Belleville, Ontario
Previous provider:
None
Kompa Law is an employment and human rights law firm in Ontario, Canada. “Unlike many firms that offer services outside of employment and human rights law, we dedicate our time and energy to these areas and pride ourselves on providing practical advice in our areas of expertise,” says Founder Samantha Kompa.
Kompa Law delivers a great experience to clients through cost-effective and trustworthy legal advice. As a client-focused small business, they only take cases rooted in facts and that advance social justice.
OpenPhone integrations used:
The challenge
When Samantha launched Kompa Law, her digital legal firm, in early 2021, she wanted to avoid traditional carriers that lock you into expensive contracts and sought to find a solution that would fit her specific needs.
The first pressing need was security. Her clients would be sharing sensitive information with her and, therefore, needed to assure them of privacy. “As a lawyer, I have professional obligations I need to meet,” says Samantha.
Another must-have was a way to keep Samantha’s private phone number private — that meant not giving out her personal phone number to clients, tribunals, courts, or opposing lawyers.
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Samantha Kompa
Founder at Kompa Law
The solution
OpenPhone appeared to be the perfect choice for Samantha. There were no contracts. Kompa Law would have a dedicated phone number she can use to communicate securely with clients from her existing smartphone or computer.
“I’m able to keep using a phone I already love and just run my business from it, easily, with a separate number," says Samantha.
OpenPhone offered another surprising benefit to Samantha. Kompa Law can see all texts, voice messages, and calls from contacts in one single thread, which makes following up with clients far easier than traditional office phone systems.
"If I'm wrapping up a client's case and send them my reporting letter, I can go back and basically see a transcription based on the texts, calls, and voicemail,” says Samantha.
The impact
Samantha wanted a business phone solution to fit her modern, forward-thinking law firm and she found one in OpenPhone. "I'm pleasantly surprised with OpenPhone and the role it’s taken as an assistant for my practice,” she says.
With the time she saves from using OpenPhone, Samantha can focus on her cases and growing Kompa Law. As new people join the firm, Samantha — who admits is “certainly not a tech person” — can easily add existing users into their OpenPhone workspace.
Samantha notes, “OpenPhone is the most important tool in my tech stack to run my digital law firm.”
Samantha Kompa
Founder at Kompa Law
Join thousands of businesses already using OpenPhone to communicate better with their customers.
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OpenPhone was issued a successful SOC 2 report and is actively monitored by Vanta.
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