Easily nurture relationships and give your team a single source of truth for interactions with your CRM contacts using OpenPhone.
Trusted by fast-growing teams
OpenPhone gives teams a single source of truth for all interactions with each contact.
Automatically log call recordings, SMS texts, and voice messages with seamless HubSpot and Salesforce integrations. Using
these CRM integrations, your contacts also show anytime they reach your OpenPhone number(s).
Use another CRM? You can also log your conversations via webhooks.
With OpenPhone, you can capture all the information your team needs to exceed your customers’ expectations. You can add custom properties to any contact to personalize each conversation. And sprinkle in extra delight by sending photos, videos, and other MMS messages.
Split responsibility for calls and texts with shared numbers. Each contact’s call recordings, texts, and voice messages are in one place so everyone can catch up quickly. Managers can easily view what your team members said. Best of all, your team can collaborate through internal threads.
Queue up messages outside of working hours through scheduled texts in OpenPhone. You can easily schedule text messages based on your contacts' time zones. Sidestep awkward conversations — OpenPhone gives you the option to automatically cancel scheduled messages if your contact reaches out first.
Automated texts work around the clock so your team won’t have to. Use auto-replies to respond to missed calls and texts. You can also avoid typing the same text response over and over by saving your team's go-to templates as snippets.
With OpenPhone’s all-in-one VoIP system with SMS functionality, your team can use our business texting features to streamline communication and drive more customer engagement — all from an easy-to-use app.
Not already using another CRM? You can nurture customer relationships and easily track all phone-related conversations by using OpenPhone’s text messaging features and lightweight CRM system.
Effortlessly sync your Google Contacts or import contacts via a CSV upload. With OpenPhone’s customer relationship management software, adding custom properties and private notes is a breeze. When you update a contact or add a private note using a shared phone number, it’s visible to the whole team so everyone can stay on the same page.
Automate specific workflows and other repetitive tasks by integrating OpenPhone with other apps — like Zapier and Slack.
With OpenPhone, your team can receive in-app notifications so they can keep tabs on incoming customer texts and voice messages without ever needing to leave Slack. This frees your team from relentless app-hopping so they can focus on providing a great customer experience. And you can eliminate busywork by automating with Zaps that connect OpenPhone to the rest of your tech stack.
Stay ahead of your team’s needs with OpenPhone.
Easily add as many numbers as your team requires, so your team can have dedicated numbers for different departments and markets. Need to assign communication tasks or handle other project management on the go? Jump in anytime and anywhere from our mobile app. With OpenPhone, keeping your team connected in real-time and communications on track is easy.
With OpenPhone, you can move your existing number over for free.
Port in any local US, Canadian, or North American toll-free number and effortlessly maintain the number your contacts know. Fill out a 1-minute form, and we’ll do the rest.
Build trust and credibility, all while increasing your response rates.
Your customers will see the same familiar phone number with each text and call you make. You can also boost visibility by adding a caller ID for your US-based contacts, ensuring a professional and recognizable presence.
With OpenPhone, managing your communication channels and molding them to suit your business is simple, so you can spend your saved time on building strong customer relationships.
Each number in your workspace can have its own name and inbox. That way, you know the exact number your contact is trying to reach when they call or text. Easily keep track of conversations that matter most by pinning specific conversations or filtering by a contact’s company. You can also access a reliable record of customer interactions and gain valuable insights by enabling call recordings.
OpenPhone’s calling and text messaging platform makes it simple for small businesses to provide personalized customer support.
Set expectations on when your team is available by adding business hours that includes an away voicemail greeting anytime your team is off. Impress customers with professional touches like automating follow-ups and offering two-way texting. Create phone menus that quickly direct customers to who can help them, and track all interactions using OpenPhone’s calling and SMS integrations with the best CRMs like Salesforce and HubSpot.
At this time, OpenPhone doesn't offer mass texting (also known as bulk text messaging).
In addition to being SOC 2 compliant, OpenPhone supports other data privacy principles based on General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We also lower the risk of your recipient’s carrier filtering your message by mistake while adhering to A2P 10DLC standards.
Yes, this new requirement pushed for by the major US cell phone carriers requires anyone using any virtual phone service such as OpenPhone to submit brand and campaign information that can be vetted by The Campaign Registry, a third-party organization handpicked by the large cell carriers. If you use OpenPhone, you can follow the steps in our US carrier registration guide.
See our pricing page for a breakdown. 100% of the registration fees go directly to The Campaign Registry and other entities to help you register and maintain good standing with the large US cell carriers.
Join thousands of businesses already using OpenPhone to communicate better with their customers.