Never miss an important call by simultaneously ringing your teammates with Quo. Your team can even be on separate calls at the same time.
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Simultaneous ring is a feature that allows an incoming call to ring on multiple devices at the same time. You can have your business phone number ring on your cell phone, computer, or tablet all at once. This ensures that you never miss an important call, no matter where you are or what device you're using.
Business phone systems like Quo let you share a phone number with your team. You can then start routing incoming calls to team members immediately.
With Quo, you can easily ring multiple mobile phones with one number. Our simultaneous ring feature allows you to have all your devices ring at the same time when a call comes in. This ensures you never miss a call, no matter where you are or what device you're using.
There are many reasons why someone may need simultaneous ring in their phone service:
When customers reach out to your team, they expect their calls to be answered quickly. With simultaneous ringing, businesses can receive, respond to, and address questions or comments faster. You’ll be able to leave a great impression on every customer.
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Main office lines with one receptionist can unintentionally bottleneck incoming calls and messages. Simultaneous ringing takes the burden of answering off a single individual and allows your team to share responsibility. With shared access to numbers, teammates can receive calls during business hours. They can also silence incoming call notifications when they're unavailable.
Help your team share responsibility for phone calls without having to catch up on voicemails or internal notes. Simultaneous ring helps to share the load without disabling other call settings like call forwarding.
Answer inbound calls at all times of the day. Sona is always available to answer questions, capture leads, and take messages. It’s smarter than voicemail and cost-effective for small businesses.
Here’s everything you need to know about how simultaneous ring works with Quo.
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Get started making calls with Quo in minutes. Create new phone numbers and invite your whole team to try simultaneous ring by getting a free seven-day trial of Quo. Avoid long training sessions or waiting for IT support to get up and running.
Using shared numbers, incoming calls can ring up to 10 available teammates. All they need is an internet connection. Teams can take and make calls right from Quo’s mobile, browser, or desktop app.
When a call comes in, simultaneous ring notifies all devices on a shared number. If the call remains unanswered based on the ring duration in your settings, the call will go directly to your backup call answering option.
Everyone has visibility into your team’s shared inbox. You can also send direct messages to your teammates when necessary. Managers can track performance in real time and offer help, or they can provide coaching after playing back the call recording.
Your team has the flexibility to mute simultaneous ring notifications when they’re busy. With work schedules, team members can specify when they’re available to receive incoming calls. They can also turn on Do Not Disturb if they’re in a client meeting or visiting a job site.
When your team is unavailable to take calls, you can route calls to Sona, Quo's AI voice agent. Sona can answer questions and take messages at a fraction of the cost of an answering service.
It only takes four steps to create and send text messages through Quo.
1. Start with a free trial of Quo.
2. Launch the Quo web, desktop, or mobile app.
3. Import contacts and add teammates to your phone system.
4. Set up simultaneous ring in your default call flow with our call flow builder.
You can choose who on a shared number receives incoming calls first or set up your call flows so that calls reach everyone at the same time.
Save time on routine tasks and provide a better customer experience with Quo.
Quo lets you create as many numbers as your team needs, all located in one workspace.. Assign one company number to multiple teammates. Shared phone numbers allow teams to answer calls, respond to texts, and collaborate on solutions in the same conversation. You can even assign unique numbers to individual employees or let them pick their own new number.
Quo gives you the flexibility to communicate with customers however you want. Make unlimited phone calls to anyone located in the US or Canada. Send unlimited SMS and MMS messages to US and Canadian numbers. If you have a North American toll-free number with Quo, you won’t have to pay for incoming toll-free calls.
Customize your call management workflows with Quo. Set up call flows using our call flow builder. Drag and drop call flow steps in our visual canvas. See exactly how calls move through your phone system.
Choose from multiple call flow steps to customize your call routing. With ring groups, adjust which team members receive incoming calls. You can choose between simultaneous ring or sequential ring. Provide self-serve navigation options to your team with phone menus or IVR. Set up backup call routing options with a backup number, Sona, or voicemail. And with business hours call routing, you can have different call flows during business hours vs after hours.
Reuse call flow steps with the Go to step. You don’t need to create multiple Sona or phone menu steps for your call flows. If your team is on a special schedule or on holiday hours, you can also switch from a default to a temporary call flow.
Deliver the best experience to your work contacts using internal threads. Collaborate on your responses, ask questions, or tag a teammate to answer for you. Simply tag a colleague right next to a customer interaction.
Send both SMS and MMS messages with Quo. Use our automated texting features to communicate with customers on autopilot. Set up SMS auto-replies to keep customers in the loop after business hours. Schedule texts based on your customers’ timezones. Create pre-written text templates to quickly respond to common questions with snippets.
You can also set up automated texting workflows with our Zapier and Make integrations. Automatically send appointment confirmations, reminders, and payment requests.
Automate your routine tasks with Quo. Automatically log calls and texts in your CRM with our third-party integrations. Integrate directly with CRMs like HubSpot, Jobber, and Salesforce. Build custom integrations with Zapier, Make, or the Quo API.
No need to take call notes anymore. Automatically record your calls and create AI call summaries and transcripts. AI call tagging helps you identify ongoing trends based on your customer conversations. And with AI suggested contacts, you can automatically add contacts to your address book.
It all starts with a free one-week trial of Quo.
Find out how much you’re investing in your business phone solution upfront on our pricing page.
Can’t find the answer here? Check out our Resource Center.
Simultaneous ring allows callers to ring multiple phones with one number. This is best for teams that want to share the responsibility of customer communications. At Quo, users are welcome to configure simultaneous ring functions on any plan.
Call forwarding automatically redirects calls to another phone number. In contrast, simultaneous ring will notify all devices of an incoming call that shares the same number.
In Quo, simultaneous ring starts with a shared number. Invite team members to use a specific phone number in your admin dashboard, then specify their access and role in the company. Using this, teams can receive and answer concurrent calls, text from the same phone number, and more.
Sequential ring is also known as round-robin call distribution, available on our Business plan. This refers to the process of ringing small batches of team members until the call has been picked up. Teammates may be rung in batches of one to ten people each.
Simultaneous ring lets multiple team members and devices receive a call at the same time. This assists clients with faster service and team members with better time management. For example, employees who have their number muted or set to ‘Do Not Disturb’ won’t receive a barrage of phone calls while off the clock.
iPhones don’t have a built-in simultaneous ring feature. You can use Apple’s Continuity features to make devices ring at the same time. However, they all must be on the same WiFi network and be signed in with the same Apple ID.
Your iPhone must also use iOS 8.1 or later and have an activated carrier plan. It works for personal use but isn’t built for businesses that need a reliable way to handle customer calls.
Here’s how you can set up Apple’s Continuity features to receive calls on your iPhone, Mac, and iPad at the same time.
Now when you get a call on your iPhone, your iPad, Mac, and other connected devices will ring simultaneously.
Just remember, devices have to be nearby, connected to the same WiFi network, and signed into the same Apple account.
Android devices do provide some call handling features, but they don’t offer simultaneous ring. The only way to get calls on multiple devices is to forward them to a separate phone number. For example, from your office phone to your home phone.
But as mentioned earlier, there’s a workaround for this: downloading an app that lets you set up simultaneous ring. Most VoIP phone systems offer simultaneous ring, and the best of the best also come with features that help your business grow.
That’s why more than 60,000 businesses rely on Quo — a modern phone system designed to work on iOS, Android, Mac, Windows, and web browsers. Not only can you manage incoming calls with simultaneous ring, but you can also use shared phone numbers to ring every device anywhere in the world.
Join thousands of businesses already using Quo to communicate better with their customers.
