Manage calls and messages without missing a beat and keep your team in the know — all conveniently from Slack.
.webp)
Protect your team's time and ensure colleagues outside of your OpenPhone workspace are in the loop. OpenPhone’s Slack integration lets you automatically push new missed call, voice, and SMS text message notifications to any Slack channel. With all the data in one place, easily track spikes in volume, adjust schedules, and pivot to all hands on deck.
During the day or after hours, the OpenPhone Slack integration lets you quickly review notifications to identify conversations that require an immediate response. Then, tag team members for clear ownership of follow ups. Need to circle back a bit later? You can even set time-based reminders in Slack — and conversations never slip through the cracks.
Your team doesn’t need to drop everything else to playback voicemail recordings. Slack's OpenPhone integration transcribes voicemails to text. Slack users can quickly review incoming messages and gauge if they need to call them back immediately,
Here are other key reasons thousands of businesses use OpenPhone to communicate more efficiently to the rest of the world.
%20(1).jpg)
No need for IT support and lengthy training sessions. Your team can start calling and texting from any smartphone (iOS or Android) or computer in minutes. All you need to do is signup for a free, seven-day trial to test out OpenPhone and confirm it’s a great fit. Then when you’re ready, you can easily port in an US or Canadian phone number if you prefer to bring along an existing line.
Don’t worry about ever missing an important call. Your team can split responsibility for incoming phone calls using shared numbers. OpenPhone also lets you @mention colleagues so you can assign out follow-up tasks or ask them questions in context with any external conversation.
Quickly review who sent a message or was on a call with just a glance in OpenPhone. Need to identify coaching opportunities? You can playback call recordings with ease. Plus, with all phone calls, texts, and voice messages in a single view, staying up to date on conversations is a snap.
Capturing the voice of the customer has never been easier — simply set up the integration and gather customer feedback effortlessly through text messages. OpenPhone’s Slack integration can then push any insights into your preferred Slack channel. Everybody wins: Your customers get a seamless experience and you'll get input that grows your business.
Connecting OpenPhone and Slack is as easy as 1-2-3-4:
1. Start your free, seven-day trial of OpenPhone.
2. Launch the OpenPhone web, desktop, or mobile app.
3. Go into the settings for any phone numbers in your workspace.
4. Grant OpenPhone permission to post in your Slack workspace and choose the specific Slack channel(s) you'd like to integrate along with the notifications you’d like to receive.
Find out why OpenPhone is the go-to choice for businesses looking to streamline phone communication (hint: it involves happier customers and less stress).
%20(1).jpg)
You can easily add multiple phone numbers to support different teams, locations, or new colleagues — all without needing to stay on hold with someone or visit a store. Scale your business phone system as your company grows at a price that makes sense. Whether it's for different operations or teams, create custom numbers with their own settings and inbox.
Traveling or living outside of the States? OpenPhone’s virtual numbers let you call and text anyone in the US or Canada without having to pay roaming fees or other hidden charges.
Take repetitive tasks off your team’s plate. Using OpenPhone, you can streamline workflows straight from your phone or computer. Save your standard texts as snippets to fast-track communication and reduce the time spent replying to your contacts. You can schedule messages to go out during working hours. Plus, Zapier’s OpenPhone integrations connects your phone to other tools you already use, giving you endless opportunities to delight your customers — and get hours back.
With OpenPhone's business hours and phone menus, your customers can reach the right person at the right time, and your team can stay focused on the important stuff. And with auto-replies, you can give your customers peace of mind, letting them know their message has been received and when they can expect a response.
%20(1).png)
Jonathan Barkl
.svg)
Find out how much you’re investing in your business phone solution upfront on our pricing page.
Can’t find the answer here? Check out our Help Center.
Any workspace owners or admins can follow the steps below to set up the OpenPhone Slack integration:
That's it!
Easily connect as many OpenPhone numbers as your team needs to Slack.
OpenPhone directly integrates with HubSpot, Salesforce, and Google contacts. Plus, you can connect OpenPhone to thousands of other apps using Zapier or webhooks.
With OpenPhone notifications set up in Slack, following up with customers is a breeze. Each notification includes a link that instantly opens the OpenPhone app and takes any OpenPhone user with access to that phone number directly to the specific conversation.
Join thousands of businesses already using OpenPhone to communicate better with their customers.
.svg)
OpenPhone was issued a successful SOC 2 report and is actively monitored by Vanta.