Manage and route incoming calls from your international customers easily with OpenPhone. Build flexible call flows customized to your business needs. Plus, make free calls and texts to US and Canadian numbers.
Are you expanding your local small business outside North America, or are you an international business opening operations in the US or Canada? If so, a business phone system with international call forwarding can help you stay connected with your customers — no matter where they’re calling from.
An international call forwarding service can forward incoming international calls to local phone numbers in the US and Canada – a great option for North American businesses that want to expand internationally.
International call forwarding can also help international businesses receive calls from US and Canadian customers by forwarding calls virtually.
Whether you or your customers are traveling or located outside North America, international call forwarding keeps your business communications running smoothly.
OpenPhone’s virtual phone numbers allow you to receive calls from an international number anywhere in the world. You can easily call and text from a US, Canadian, or North American toll-free number. All you need to access OpenPhone is a solid internet connection and your computer or cell phone — no landline required.
You can also forward calls to any other US or Canadian phone number — like an answering service or emergency number — outside of OpenPhone.
Have multiple team members who need to make or receive VoIP international calls? In OpenPhone, everyone can work together from a shared inbox.
International call forwarding is available on all OpenPhone plans. Learn more about call forwarding in OpenPhone.
Handle your calls without borders with OpenPhone’s call management features.
Work together as a team to respond to incoming calls and texts with shared virtual numbers.
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With OpenPhone, you can have separate call routing logic during and after business hours. For example, route your customers to a different phone menu after hours that directs them to dial 1 to reach an emergency number (available in the Business plan).
Choose who receives your incoming phone calls and in what order with custom ring groups.
Make group calls
Bring together all your stakeholders in one conversation
Transfer calls seamlessly
Pass off calls with context for teammates with warm call transfers
Record calls automatically
Capture every detail on your customer calls
Choose a custom caller ID
Make sure customers recognize your number when you dial them
Create multiple phone menus
Enable customers to direct themselves to the right department — during and after business hours
Keep your tools in sync
Share your call and message data where you need them with third-party integrations
That’s it! Start calling your contacts and receiving international calls immediately.
Here’s why OpenPhone is the #1 business phone, as voted for by thousands of professionals
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Add numbers for new teams as your business grows. Choose your preferred local phone number (US or Canadian) or North American toll-free number.
Need direct numbers for each team member? OpenPhone plans include a number for every user who joins your workspace, so your teammates get their own dedicated number. Plus, you can share numbers across teams so that each department can have a dedicated number.
The best part? You can add additional numbers easily. Each extra number costs $5 per number per month.
Get a clear picture of your team’s customer communications in one place. See a full record of calls, messages, voicemails, recordings, and more with shared inboxes.
Break down silos to improve collaboration with OpenPhone. With internal threads, you can answer questions, provide feedback, and assign tasks directly on a customer conversation. Easily notify team members who need to be in the loop with tags and mentions, and make sure they’ve viewed a conversation with inbox viewers.
Help your team manage incoming calls with OpenPhone.
Avoid overloading one team member by choosing how your team is dialed with simultaneous ring or sequential ring. Guide customers to the right team member with custom phone menus (also known as auto attendant or IVR). Configure time of day routing to send after-hours calls to a backup call forwarding number or voicemail with a customized greeting.
Plus, easily forward calls from anywhere with remote call forwarding, and turn off call forwarding when you don’t need it.
Help your team reach more customers with SMS messaging in less time. Create auto-replies to respond to customer texts when your team is busy or unavailable.
Easily work across timezones and work schedules by scheduling messages in advance. Plus, send answers to common customer questions faster with snippets (pre-written text templates).
Remember the little things that matter to your customers. OpenPhone helps you gather and store key customer details using custom properties and contact notes.
Plus, OpenPhone automatically syncs customer information to your CRM to enrich your address book.
Automate repetitive tasks so your team can focus on what matters most.
Fit more customer calls into your day without having to spend time taking notes in between with business call recording, AI call summaries, and call transcriptions.
Give back hours to your team with OpenPhone’s automations — connect all your tools with our Zapier integration or the OpenPhone API.
Allow your team to relax after work, knowing they won’t be interrupted by customer calls.
Set your own business hours and be in control of how you route after-hours calls with custom call flows in OpenPhone. Use the call forwarding feature to send calls to voicemail or a backup phone number.
With OpenPhone, your team can take their business phone wherever they go.
Team members can work from a laptop or mobile phone from anywhere with a strong internet connection. With Mac, Windows, iOS, and Android apps, OpenPhone syncs all your customer communications across every device to your central phone system.
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Amira Harris
Find out how much you’re investing in your business phone solution upfront on our pricing page.
Can’t find the answer here? Check out our Help Center.
In OpenPhone, you can forward inbound calls to US and Canadian numbers, but you can’t forward calls to international numbers.
The good news is there’s no technical need to forward a call to an international number. OpenPhone can be accessed internationally from your computer or smartphone, no matter where you’re located.
No, you don’t pay extra to call a US or Canadian number from outside either country.
Yes, OpenPhone works great for virtual assistants based outside the United States or Canada.
No, you’re not charged for international call forwarding in OpenPhone.
You can make international calls with OpenPhone, but you’ll be charged for calls made to numbers outside the US and Canada. Here’s how to enable international calling and messaging.
Find out how much it costs to call a particular country code with our international rate sheet.
You can’t block international calls specifically, but you can block contacts you don’t want to receive calls from.
Here’s how to block a number from the iOS or Android app:
Here’s how to block a number from the web or desktop app:
Join thousands of businesses already using OpenPhone to communicate better with their customers.
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OpenPhone was issued a successful SOC 2 report and is actively monitored by Vanta.